Google Cloud for financial services

Google's enterprise-ready AI delivers growth, boost efficiency, and strengthens risk management.

Learn how AI agents are helping drive growth, reduce costs, and mitigate risk. Based on a survey of 556 senior leaders in financial services, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are delivering value today.
A survey of 556 senior financial services leaders reveals how generative and agentic AI are delivering value today—driving growth, reducing costs, and mitigating risk.

Financial industry solutions aligned with your business priorities

Banking

Deliver personalized customer experiences, optimize core operations, strengthen risk management, and accelerate innovation with Google Cloud's secure, AI-driven banking solutions.

Capital markets

Gain faster insights, modernize trading platforms, manage risk effectively, and uncover alpha with Google Cloud's scalable infrastructure and AI-powered solutions for capital markets.

Insurance

Maximize data's impact on underwriting and risk assessment, claims handling, customer engagement, omnichannel distribution, and regulatory compliance using our cloud platform for insurance.

A unified AI platform for financial services, leveraging Google's global framework for security and compliance

Place customers at the center of every interaction to accelerate profitable growth. By delivering hyper-personalized financial advice and guidance, you transform the entire customer experience.

Customer Engagement Suite Demo

Solution spotlight: Customer Engagement Suite delivers personalized customer experiences.

Leverage Customer Engagement Suite to transform customer and agent experiences by delivering personalized, human-like conversational engagement across all channels, providing seamless end-to-end customer experiences.

The Quantitative Research Platform empowers analysts and researchers to conduct large-scale, complex analyses with speed and efficiency. Using our advanced cloud-based compute platform powered by HPC and TPUs, firms accelerate quantitative analyses and simulations, align resource allocation with demand, and optimize performance and cost.

Vertex AI Platform with built-in AI models, empowers financial enterprises to accelerate innovation of AI products and experiences quickly and securely, transforming how they connect with, serve, and retain clients.

Lloyds Banking Group is improving customer experience with Vertex AI and machine learning.

Lloyds Banking Group is improving customer experience with Vertex AI and machine learning.

Go deeper into solutions for financial services:

Reimagine growth, distribution, financial advice, and guidance

Place customers at the center of every interaction to accelerate profitable growth. By delivering hyper-personalized financial advice and guidance, you transform the entire customer experience.

Customer Engagement Suite Demo

Solution spotlight: Customer Engagement Suite delivers personalized customer experiences.

Leverage Customer Engagement Suite to transform customer and agent experiences by delivering personalized, human-like conversational engagement across all channels, providing seamless end-to-end customer experiences.

The Quantitative Research Platform empowers analysts and researchers to conduct large-scale, complex analyses with speed and efficiency. Using our advanced cloud-based compute platform powered by HPC and TPUs, firms accelerate quantitative analyses and simulations, align resource allocation with demand, and optimize performance and cost.

Vertex AI Platform with built-in AI models, empowers financial enterprises to accelerate innovation of AI products and experiences quickly and securely, transforming how they connect with, serve, and retain clients.

Lloyds Banking Group is improving customer experience with Vertex AI and machine learning.

Lloyds Banking Group is improving customer experience with Vertex AI and machine learning.

Go deeper into solutions for financial services:

Drive operational agility and middle-office efficiency by automating complex workflows with agents and accelerating development with AI tools.

Goldman Sachs Chairman & CEO David Solomon

Customer feature: Hear from Goldman Sachs Chairman & CEO David Solomon on how the global investment banking, securities, and investment management firm is at the cutting edge of technology.

Leveraging Analytics Data Platform financial institutions reduce the time spent managing data, databases, and infrastructure. Data specialists have more time to innovate and prepare your organization for an AI-ready future.

Gemini Enterprise maximizes employee productivity with multimodal search and AI agents that can automate the extraction, classification, and summary of vast amounts of multimodal assets—like documents, images, or audio—streamlining workflows, and reducing costs and errors. Agents also act as assistants that handle repetitive tasks freeing up employees to focus on more strategic work.

Increase developer productivity with Gemini Code Assist. Automate tasks like code generation, troubleshooting, and testing. It simplifies operations, allowing developers to focus on critical design, adhering to compliance, and reducing risk.

Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools.

Learn more about Vertex AI for financial services:

Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools.

Learn more about Vertex AI for financial services:

Improve financial risk and enhance regulatory compliance using AI.

Commerzbank image

Customer Spotlight: Commerzbank builds security into the foundations of its cloud operations, automating tasks with Google Cloud to reduce years of work to mere milliseconds while boosting efficiency.

Geospatial Analytics and AI help financial organizations with risk prediction through early detection of market and supply chain disruptions, fast and accurate weather forecasting, and AI driven insights from geospatial foundational models.

Financial Reporting and Risk Modeling streamlines and automates regulatory, finance, and risk reporting, saving time while improving reliability.

Google Unified Security provides financial firms with advanced threat intelligence and modern security capabilities needed to navigate the evolving cyber threat landscape. It features AI-powered Google Security Operations platform, Google Threat Intelligence, and Mandiant expertise, all running on a planet-scale security fabric.

Leverage Vertex AI Platform to build custom risk models on a secure, compliant cloud platform.

Citi and Google Cloud Announce Strategic Agreement to Modernize Citi's Technology Infrastructure and Drive Innovation.

Citi and Google Cloud Announce Strategic Agreement to Modernize Citi's Technology Infrastructure and Drive Innovation.

See our financial services risk solution:

Google Cloud AI is uniquely positioned to support financial organizations

Empower teams with Gemini to improve productivity and business outcomes. Like humans, Google AI doesn't just understand words, but also images, videos, and sounds. This technology allows businesses to get a much richer understanding of information, leading to better decision-making, more efficient operations, and more personalized customer experiences.

Learn more about Gemini

Leverage Google's decades of search expertise to unlock deeper insights and streamline workflows, going far beyond mere information retrieval.

Infuse Google-quality search into both employee and customer experiences to drive stronger retention and engagement. Employees can use AI to quickly locate the exact data they need, regardless of whether it's in a document, spreadsheet, or presentation. Alternatively, customers can find answers more quickly with AI-powered search across financial apps and websites. This improves productivity, and helps both employees and customers make better-informed decisions.

Learn more about Vertex AI Search

Google Cloud offers a secure and integrated platform built for financial industries compliance, providing governance and choice, and protecting enterprise and customer data while you innovate.

Build, deploy and scale your solutions with Gemini and Google Cloud's flexible, end-to-end platform, Vertex AI. Work with any model, connect to any data, and accelerate innovation without limitations.

Learn more about Google AI

Google’s security strengths are your powerful security advantages: built-in, AI-driven protection that uses our vast global threat intelligence to detect, prevent, and respond to threats at scale. Secure your business on our secure-by-design cloud platform and leverage Google Security Operations and Mandiant expertise for proactive, accelerated defense, investigation, and response.

Innovate faster with our AI solutions to build, deploy, and manage AI applications. Our sovereign AI solutions are designed to empower governments and enterprises with unparalleled data residency and administrative access controls over your AI deployments.

Learn more about:

Google Unified Security

Sovereign Cloud

Compliance offerings for financial services

Facilitate and accelerate your AI and cloud journey by engaging with specialized financial services experts.

Learn more about Google Cloud partners for financial services

Google Cloud AI platform

See how leading financial organizations innovate with Google Cloud AI

Resources to help accelerate your AI and cloud journey

Explore Google Cloud products driving transformation in financial services

  • ISO/IEC 27001
  • ISO/IEC 27017
  • ISO/IEC 27018
  • SOC 2
  • FISC Japan
  • PCI DSS

Frequently asked questions

What makes Google Cloud suitable for regulated financial services institutions?

Google Cloud for financial services offers robust security, comprehensive compliance certifications, and tools for data sovereignty and privacy, built on decades of experience securing Google's own global operations. We partner closely with customers and regulators to meet stringent financial services requirements.

How does Google Cloud help financial services institutions within the banking, capital markets, and insurance industries leverage AI responsibly?

We provide enterprise-ready platforms like Vertex AI with built-in governance controls, grounding features to improve accuracy, and explainability tools, and operate under strict AI Principles. Our model risk management (MRM) guidance helps apply risk frameworks to GenAI.

How does Google Cloud Storage ensure my data privacy with AI?

Customers always own their data. When using Vertex AI, your proprietary data used for fine-tuning is kept private and is not used to train Google's foundation models. Robust controls protect data confidentiality.

What are AI Agents, and how can they help my business?

AI agents are software systems that understand goals and act autonomously (or semi-autonomously) to complete tasks. They can boost employee productivity, enhance customer experiences, automate complex workflows, and unlock data insights, driving efficiency and growth.

Let’s start building your tomorrow, today.

Tell us what you're solving for. A Google Cloud expert will help you find the best solution to accelerate your AI journey and achieve your business goals.


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