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What is BigQuery?

BigQuery is a fully managed enterprise data warehouse that helps you manage and analyze your data with built-in features like machine learning, geospatial analysis, and business intelligence.

It is a serverless and cost-effective data warehouse that works across clouds and scales with your data. You can use built-in ML/AI and BI for insights at scale.

Custom CRM | CCAI Platform | Google Cloud

contact-centerccai-platformdocscustom-crm

created for each session. Unlike the standard CRM integration and the Generic API experience, the Agent needs to take action for a CRM record to be created. In ...

Skip CRM account and record creation | CCAI Platform | Google Cloud

contact-centerccai-platformdocsskip-crm-account-record-creation

Skip CRM account and record creation bookmark_borderbookmark Stay organized with collections Save and categorize content based on your preferences. Dismiss ...

Oracle CRM | CCAI Platform | Google Cloud

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... CRM in CCAI Platform The Oracle CRM integration offers the following: Automatic CRM record updates through seamless real-time data exchange. Call records ...

CRM default administrator | CCAI Platform | Google Cloud

contact-centerccai-platformdocscrm-default-admin

... CRM package sends multiple pieces of data during a support interaction, and all data interactions that take place in the CRM are assigned to a user. This ...

External storage for CRM | CCAI Platform | Google Cloud

contact-centerccai-platformdocscrm-external-storage

... CRM, and you can link them to your CRM records. Files are encrypted ... system. The chat support agent name includes Agent before the agent's first ...

Startup Brings CRM to the Inbox with Google Cloud Platform

filesStreak.pdf

Google App Engine provides the rich functionality and scalability needed to deliver a superior user experience, while Google BigQuery allows for deeper ...

Custom CRM field mapping (Salesforce, Zendesk, Kustomer) | CCAI Platform | Google Cloud

contact-centerccai-platformdocscrm-custom-field-mapping

... CRM records to be analyzed quickly, the CCAI Platform Web & Mobile SDKs can push data into CRM custom fields. Custom CRM field mapping provides the ability ...

Synchronize Google Cloud Customer Care cases | Support Documentation

supportdocsreferenceconnector

... (CRM) system (such as Jira Service Desk, Zendesk, and ServiceNow) by building a connector to integrate them. This connector uses Customer Care's Cloud ...

Agent adapter troubleshooting | CCAI Platform | Google Cloud

contact-centerccai-platformdocsagent-troubleshooting

... CRM becomes available again, all tickets or cases will be created for the calls and chats you handled in the CCAI Platform portal. Information added to your CRM ...

Zendesk | CCAI Platform | Google Cloud

contact-centerccai-platformdocszendesk

... CRM. This document outlines how to perform this integration. Zendesk: Flexible outbound Dialing Flexible Outbound Dialing provides flexibility and ...

WFM configuration | CCAI Platform | Google Cloud

contact-centerccai-platformdocswfm-configuration

... CRM URL: the URL of the corresponding customer relationship management (CRM) app that stores the call data necessary for forecasting CC: the contact center ...

Android SDK guide | CCAI Platform | Google Cloud

contact-centerccai-platformdocsandroid-sdk-guide

... CRM. This ticket ID will be opened when a chat or call is connected. Dismiss View Light code theme Dark code theme String ticketId = ``TICKET_ID ...

Manage Contact Center AI Platform resources using custom constraints | CCAI Platform | Google Cloud

contact-centerccai-platformdocsccaip-custom-constraints

... CRM Egress traffic to a customer relationship management (CRM) app. Egress CRM MEDIA Media egress traffic. Egress MEDIA DIRECT_ACCESS_POINT Egress traffic ...

Kustomer | CCAI Platform | Google Cloud

contact-centerccai-platformdocskustomer

... CRM. This document outlines the features and integration between the two platforms. Kustomer click to call The CCAI Platform integration allows Kustomer ...

Contact Center AI Platform release notes | CCAI Platform | Google Cloud

contact-centerccai-platformdocsrelease-notes

while using a CRM in custom CRM view. Fixed an issue that caused a Dialogflow CX session to not last longer than 30 minutes. Fixed an issue where closing ...

SMS | CCAI Platform | Google Cloud

contact-centerccai-platformdocsSMS

... CRM updates When an incoming SMS chat is connected, or an outbound SMS chat is successfully sent, the CRM record is created or updated based on the consumer ...

Zoho CRM Integration - Looker Studio Community

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Poster Oct 31, 2022 10/31/2022, 11:29:24 AM Get link Report abuse Zoho crm integration I connected Zoho CRM to be able to include leads in my report, but ...

Partner profile - Partner Directory | Google Cloud

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... CRM that integrates seamlessly with Google, and helps you make easy work of it. Over 10,000 customers globally have Capsule at the heart of their business ...

Google Cloud Channel V1 Client - Class Customer (2.1.0)

phpdocsreferencecloud-channel1.9.4V1.Customer

... CRM ID exists for this customer. Getname Output only. Resource name of the ... CRM ID for the customer. Populated only if a CRM ID exists for this ...

REST Resource: accounts.customers | Channel Services | Google Cloud

channeldocsreferencerestv1alpha1accounts.customers

... CRM ID for the customer. Populated only if a CRM ID exists for this customer. Methods Create Creates a new Customer resource under the reseller or ...