GenAI for Digital Commerce: Conversational Commerce

Google Cloud’s Conversational Commerce solution from Google Cloud Consulting produces a real-time, multi-modal conversational shopping experience that: - Helps their customers navigate digital channels with personalization - Supports omni-channel shopping journeys with conversational interactions - Helps their customers better understand product details and make purchasing decisions
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What your team gets

  • Kickoff and discovery

Google experts will review and analyze your use cases, experience needs, and data sources. Together, you’ll develop a high-level plan and guidance for achieving your goals.

  • Deployment

Partner to design data stores based on type and needs, and develop workflows to ensure data freshness. Develop unique chat and search experiences (based on use case and need). Google will provide code snippet to embed the experience into your current user interface.

  • Testing and optimization

You’ll perform testing of the application and use Google-proven techniques to improve and optimize the results.

  • Knowledge transfer and closeout

Google experts complete a knowledge transfer on your GenAI solution, sharing lessons learned, best practices, and recommendations for the future.

  • Reduce search abandonment

With Retail Search, retailers can implement Google-quality search that is customizable and built on Google’s understanding of user intent and context.

  • Enhance your customer’s shopping experience

Vision Product Search uses machine learning-powered object recognition and lookup to provide real-time results of similar, or complementary, items from your product catalog.
Key deliverables
  • Technical design document
  • Architectural diagrams
  • Code Snippets
  • Testing summary document
  • Technical Solution Architecture
  • Virtual Assistant Configuration
  • Data Enrichment Pipeline Artifacts
Google Cloud team include
  • Cloud Architect
  • Strategic Cloud Engineer
  • Cloud Program Manager
  • Cloud Consultant
Price
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