Google and its affiliates engage the following third-party entities to assist them in connection with Bare Metal Solution as specified below:
| Entity Name | Service Location (country where processing is performed) | Registered address | Country of registration | Company number | Parent company | Service | Task performed |
|---|---|---|---|---|---|---|---|
| Atos IT Solutions and Services, Inc. | USA | 4851 Regent Boulevard, Irving, TX 75063 | USA | 13-3715291 | Atos International, B.V. | Bare Metal Solution | Managing hosting environment1 Technical support services2 |
| Atos Global IT Solutions and Services Private Limited | India | Building No. 3, 7th Floor, Gigaplex Special Economic Zone, IT Plot No. 5, Airoli Knowledge Park, Airoli Thane, PIN 400 708 Navi, Mumbai India | India | U72900MH2017PTC292122 | Atos International, B.V. | Bare Metal Solution | Managing hosting environment1 Technical support services2 |
| Bull SAS (846) | France | Rue Jean Jaures, 78340 Les Clayes sous Bois, France | France | FR87642058739 (Tax ID) | Bull (826) | Bare Metal Solution | Managing hosting environment1 Technical support services2 |
| HCL America Inc. | USA | 330 Potrero Avenue, Sunnyvale, California 94085-4113 | USA | 77-0205035 (Tax ID) | HCL Technologies Limited | Bare Metal Solution | Technical support services2 |
| HCL Poland SP. Z.o.o. | Poland | Opolska Street no. 112, Krakow, Poland | Poland | 6762347188 (Tax ID) | HCL Technologies Austria GmbH | Bare Metal Solution | Technical support services2 |
| Taos Mountain, LLC | USA | 121 Daggett Drive, San Jose, CA, 95134 | USA | 77-0441371 (Tax ID) | N/A | Bare Metal Solution | Technical support services2 |
1 Subprocessors that reference this footnote have access to (a) customer information that you share explicitly in the course of a support case, including any troubleshooting material (e.g., log files, screenshots), and (b) contact, billing, and account information on file or shared with the support team. In the course of resolving a support case, only the support agents assigned to your support case will have access to project metadata and project telemetry and only while it's relevant to the troubleshooting. Apart from resource names such as VPC network and Project IDs Subprocessors do not have access to any customer information stored within your buckets, virtual machines, or other storage services being used.
2 Technical Support Services refers to technical support services, as detailed in the Technical Support Service Guidelines, including 24x7 phone and email support, response, diagnosis and resolution services, incident tracking and responding to customer queries.