AI Building Blocks
AutoML: AutoML is a machine learning
product suite that enables developers with limited machine
learning expertise to provide their data sets and obtain
access to quality trained models produced by Google's
transfer learning and Neural Architecture Search (Google's
technology for finding, generating, evaluating, and
training numerous neural architectures to automatically
select a solution for the customer's application):
AutoML Natural Language: AutoML
Natural Language enables customers to categorize input
text into their own custom defined labels (supervised
classification). Users can customize models to their
own domain or use case.
AutoML Tables: AutoML Tables enables
your entire team of data scientists, analysts, and
developers to automatically build and deploy
state-of-the-art machine learning models on structured
data at increased speed and scale.
AutoML Translation: AutoML
Translation is a simple and scalable translation
solution that allows businesses and developers with
limited machine learning expertise to customize the
Google Neural Machine Translation (GNMT) model for
their own domain or use-case.
AutoML Video: AutoML Video is a
simple and flexible machine learning service that lets
businesses and developers easily train custom and
scalable video models for their own domain or use
AutoML Vision: AutoML Vision is a
simple and flexible machine learning service that lets
businesses and developers with limited machine
learning expertise train custom and scalable vision
models for their own use cases.
Cloud Natural Language API: Cloud
Natural Language API provides powerful natural language
understanding as an easy to use API. This API enables
application developers to answer the following questions:
1) What are the entities referred to in the block of
text?; 2) What is the sentiment (positive or negative) for
this block of text?; 3) What is the language of this block
of text?; and 4) What is the syntax for this block of text
(including parts of speech and dependency trees)? Users
can call this API by passing in a block of text or by
referring to a document in Cloud Storage.
Cloud Translation (including Cloud Translation v2
or any subsequent general availability
version/release): Cloud Translation is a
RESTful API that automatically translates text from one
language to another language (e.g. French to English). You
can use the API to programmatically translate text in your
webpages or apps.
Cloud Vision: Cloud Vision enables
developers to understand the content of an image by
encapsulating powerful machine learning models in an easy
to use API. It quickly classifies images into thousands of
categories (e.g., "sailboat", "lion", "Eiffel Tower"),
detects individual objects and faces within images, and
finds and reads printed words contained within images. You
can build metadata on your image catalog, moderate
offensive content, or enable new marketing scenarios
through image sentiment analysis. You can also analyze
images uploaded in the request and integrate with your
image storage on Cloud Storage.
Contact Center AI (CCAI): CCAI is a
solution for improving the customer experience in your
contact centers using AI. CCAI encompasses Dialogflow
Essentials, Dialogflow Customer Experience Edition (CX),
Speech-to-Text, and Text-to-Speech, and Speaker ID.
Contact Center AI Insights: Contact Center
AI Insights helps customers extract value from
their contact center data. It provides a console to
explore the data, find relevant information and take
action on the data. Customers can run advanced analysis
within the platform to extract sentiment, topics and
highlight key areas from their data.
Contact Center AI (“CCAI”) Platform: CCAI Platform
is an AI-driven contact-center-as-a-service (CCaaS)
platform built natively on Google Cloud, leveraging
Contact Center AI at its core. CCAI Platform is
purpose-built to work alongside CRMs, providing
organizations with a single source of truth for customer
journeys. As a unified contact center platform, CCAI
Platform accelerates the organization's ability to
leverage and deploy AI-driven contact center
functionalities without relying on multiple technology
providers. CCAI Platform is a full-stack contact center
platform for queuing and routing customer interactions
across voice and digital channels. It provides easy
routing of customer interactions to the appropriate
resource pools, allowing a seamless transition to human
Dialogflow is a development suite for voice and
text conversational apps including chatbots and voicebots.
Dialogflow is cross-platform and can connect to your own
apps (on the web, Android, iOS, and IoT) or existing
platforms (e.g., Telephony platforms like Genesys, Avaya,
Cisco and digital platforms like Actions on Google,
Facebook Messenger, Slack). Dialogflow Essentials Edition
is a paid enterprise tier of Dialogflow provided under the
Google Cloud Platform Terms of Service. (The free tier of
Dialogflow (Dialogflow Trial Edition) is not offered via
the Google Cloud Platform Terms of Service and is instead
provided under the Dialogflow Trial Edition Terms of
Dialogflow Customer Experience Edition
(CX): Dialogflow CX is an advanced development
suite for creating conversational AI applications
including chatbots and voicebots. It includes a visual bot
building platform, collaboration and versioning tools, bot
modularization tools, advanced IVR feature support (like
DTMF, barge-in, etc.), and is optimized for enterprise
scale and complexity. Dialogflow CX is cross-platform and
can connect to your own apps (on the web, Android, iOS,
and IoT) or existing platforms (e.g., telephony platforms
like Genesys, Avaya, Cisco and digital platforms).
Dialogflow CX is provided under the Google Cloud Platform
Terms of Service.
Document AI: Document AI classifies and
extracts structured data from documents to help discover
insights and automate business processes.
- Human-in-the-Loop AI:
Human-in-the-Loop AI provides a user interface and
workflow tools for human verification of data extracted
from documents using Document AI.
Media Translation API: Media Translation
API is a gRPC API that automatically translates audio from
one language to another language (e.g., French to English)
and supports streaming real time. You can use the API to
programmatically translate audio in your apps.
Speaker ID: Speaker ID allows customers to enroll
user voice prints and later verify users against a
previously enrolled voice print.
Speech-to-Text: Speech-to-Text allows
developers to convert audio to text by applying powerful
neural network models in an easy to use API.
synthesizes human-like speech based on input text in a
variety of voices and languages.
Timeseries Insights API:
Timeseries Insights API is a service that enables
large-scale time series forecasting and anomaly detection
in real time. The API is designed to scale to billions of
time series and their properties, and within a few seconds
of implementation, detect trends, seasonality, and
anomalies across the time series.
Video Intelligence API: Video
Intelligence API makes videos searchable, and
discoverable, by extracting metadata with an easy to use
REST API. It quickly annotates videos stored in Cloud
Storage, and helps you identify key noun entities of your
video and when they occur within the video.
Visual Inspection AI: Visual Inspection
AI enables developers to train and deploy AI models to
automatically detect, classify, and localize abnormalities
found in images in order to improve production quality and
develop enhanced analytics across multiple industries.