Class ArticleSuggestionData

Agent Assist Article Suggestion data.

Attributes
NameDescription
strtitle
Article title.
struri
Article URI.
floatconfidence_score
The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
Sequence[google.cloud.contact_center_insights_v1.types.ArticleSuggestionData.MetadataEntry]metadata
Map that contains metadata about the Article Suggestion and the document that it originates from.
strquery_record
Name of the query record. Format: projects/{project}/locations/{location}/queryRecords/{query_record}
strsource
The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}

Inheritance

builtins.object > proto.message.Message > ArticleSuggestionData

Classes

MetadataEntry

MetadataEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

API documentation for contact_center_insights_v1.types.ArticleSuggestionData.MetadataEntry class.