Class CallAnnotation (1.20.0)

CallAnnotation(mapping=None, *, ignore_unknown_fields=False, **kwargs)

A piece of metadata that applies to a window of a call.

This message has oneof_ fields (mutually exclusive fields). For each oneof, at most one member field can be set at the same time. Setting any member of the oneof automatically clears all other members.

.. _oneof: https://proto-plus-python.readthedocs.io/en/stable/fields.html#oneofs-mutually-exclusive-fields

Attributes

Name Description
interruption_data google.cloud.contact_center_insights_v1.types.InterruptionData
Data specifying an interruption. This field is a member of oneof_ data.
sentiment_data google.cloud.contact_center_insights_v1.types.SentimentData
Data specifying sentiment. This field is a member of oneof_ data.
silence_data google.cloud.contact_center_insights_v1.types.SilenceData
Data specifying silence. This field is a member of oneof_ data.
hold_data google.cloud.contact_center_insights_v1.types.HoldData
Data specifying a hold. This field is a member of oneof_ data.
entity_mention_data google.cloud.contact_center_insights_v1.types.EntityMentionData
Data specifying an entity mention. This field is a member of oneof_ data.
intent_match_data google.cloud.contact_center_insights_v1.types.IntentMatchData
Data specifying an intent match. This field is a member of oneof_ data.
phrase_match_data google.cloud.contact_center_insights_v1.types.PhraseMatchData
Data specifying a phrase match. This field is a member of oneof_ data.
issue_match_data google.cloud.contact_center_insights_v1.types.IssueMatchData
Data specifying an issue match. This field is a member of oneof_ data.
channel_tag int
The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
annotation_start_boundary google.cloud.contact_center_insights_v1.types.AnnotationBoundary
The boundary in the conversation where the annotation starts, inclusive.
annotation_end_boundary google.cloud.contact_center_insights_v1.types.AnnotationBoundary
The boundary in the conversation where the annotation ends, inclusive.