Class ArticleSuggestionData (0.6.1)

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ArticleSuggestionData(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Agent Assist Article Suggestion data.

Attributes

NameDescription
title str
Article title.
uri str
Article URI.
confidence_score float
The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
metadata Sequence[google.cloud.contact_center_insights_v1.types.ArticleSuggestionData.MetadataEntry]
Map that contains metadata about the Article Suggestion and the document that it originates from.
query_record str
Name of the query record. Format: projects/{project}/locations/{location}/queryRecords/{query_record}
source str
The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}

Inheritance

builtins.object > proto.message.Message > ArticleSuggestionData

Classes

MetadataEntry

MetadataEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

The abstract base class for a message.

Parameters
NameDescription
kwargs dict

Keys and values corresponding to the fields of the message.

mapping Union[dict, `.Message`]

A dictionary or message to be used to determine the values for this message.

ignore_unknown_fields Optional(bool)

If True, do not raise errors for unknown fields. Only applied if mapping is a mapping type or there are keyword parameters.