Class FaqAnswerData (0.6.1)

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FaqAnswerData(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Agent Assist frequently-asked-question answer data.

Attributes

NameDescription
answer str
The piece of text from the ``source`` knowledge base document.
confidence_score float
The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
question str
The corresponding FAQ question.
metadata Sequence[google.cloud.contact_center_insights_v1.types.FaqAnswerData.MetadataEntry]
Map that contains metadata about the FAQ answer and the document that it originates from.
query_record str
Name of the query record. Format: projects/{project}/locations/{location}/queryRecords/{query_record}.
source str
The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

Inheritance

builtins.object > proto.message.Message > FaqAnswerData

Classes

MetadataEntry

MetadataEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

The abstract base class for a message.

Parameters
NameDescription
kwargs dict

Keys and values corresponding to the fields of the message.

mapping Union[dict, `.Message`]

A dictionary or message to be used to determine the values for this message.

ignore_unknown_fields Optional(bool)

If True, do not raise errors for unknown fields. Only applied if mapping is a mapping type or there are keyword parameters.