Class CallAnalysisMetadata (1.4.5)

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CallAnalysisMetadata(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Call-specific metadata created during analysis.

Attributes

NameDescription
annotations Sequence[google.cloud.contact_center_insights_v1.types.CallAnnotation]
A list of call annotations that apply to this call.
entities Mapping[str, google.cloud.contact_center_insights_v1.types.Entity]
All the entities in the call.
sentiments Sequence[google.cloud.contact_center_insights_v1.types.ConversationLevelSentiment]
Overall conversation-level sentiment for each channel of the call.
intents Mapping[str, google.cloud.contact_center_insights_v1.types.Intent]
All the matched intents in the call.
phrase_matchers Mapping[str, google.cloud.contact_center_insights_v1.types.PhraseMatchData]
All the matched phrase matchers in the call.
issue_model_result google.cloud.contact_center_insights_v1.types.IssueModelResult
Overall conversation-level issue modeling result.

Inheritance

builtins.object > proto.message.Message > CallAnalysisMetadata

Classes

EntitiesEntry

EntitiesEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

The abstract base class for a message.

Parameters
NameDescription
kwargs dict

Keys and values corresponding to the fields of the message.

mapping Union[dict, .Message]

A dictionary or message to be used to determine the values for this message.

ignore_unknown_fields Optional(bool)

If True, do not raise errors for unknown fields. Only applied if mapping is a mapping type or there are keyword parameters.

IntentsEntry

IntentsEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

The abstract base class for a message.

Parameters
NameDescription
kwargs dict

Keys and values corresponding to the fields of the message.

mapping Union[dict, .Message]

A dictionary or message to be used to determine the values for this message.

ignore_unknown_fields Optional(bool)

If True, do not raise errors for unknown fields. Only applied if mapping is a mapping type or there are keyword parameters.

PhraseMatchersEntry

PhraseMatchersEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

The abstract base class for a message.

Parameters
NameDescription
kwargs dict

Keys and values corresponding to the fields of the message.

mapping Union[dict, .Message]

A dictionary or message to be used to determine the values for this message.

ignore_unknown_fields Optional(bool)

If True, do not raise errors for unknown fields. Only applied if mapping is a mapping type or there are keyword parameters.