Class CallAnalysisMetadata

Call-specific metadata created during analysis.

Attributes
NameDescription
Sequence[google.cloud.contact_center_insights_v1.types.CallAnnotation]annotations
A list of call annotations that apply to this call.
Sequence[google.cloud.contact_center_insights_v1.types.AnalysisResult.CallAnalysisMetadata.EntitiesEntry]entities
All the entities in the call.
Sequence[google.cloud.contact_center_insights_v1.types.ConversationLevelSentiment]sentiments
Overall conversation-level sentiment for each channel of the call.
Sequence[google.cloud.contact_center_insights_v1.types.AnalysisResult.CallAnalysisMetadata.IntentsEntry]intents
All the matched intents in the call.
Sequence[google.cloud.contact_center_insights_v1.types.AnalysisResult.CallAnalysisMetadata.PhraseMatchersEntry]phrase_matchers
All the matched phrase matchers in the call.
google.cloud.contact_center_insights_v1.types.IssueModelResultissue_model_result
Overall conversation-level issue modeling result.

Inheritance

builtins.object > proto.message.Message > CallAnalysisMetadata

Classes

EntitiesEntry

EntitiesEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

API documentation for contact_center_insights_v1.types.AnalysisResult.CallAnalysisMetadata.EntitiesEntry class.

IntentsEntry

IntentsEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

API documentation for contact_center_insights_v1.types.AnalysisResult.CallAnalysisMetadata.IntentsEntry class.

PhraseMatchersEntry

PhraseMatchersEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

API documentation for contact_center_insights_v1.types.AnalysisResult.CallAnalysisMetadata.PhraseMatchersEntry class.