In a persistent VDI setup, each user gets their own dedicated virtual desktop. It works similarly to a personal physical PC because users can save their settings, install their own apps, and customize the background, and it will all be there the next time they log in. This is often the best choice for developers or power users who need a specific configuration to do their jobs.

In a non-persistent VDI environment, the desktops are generic. When a user logs in, they get a fresh desktop from a pool of identical clones. When they log out, the desktop reverts to its original state, and any changes they made are wiped away. This is usually less expensive and easier for IT to manage because they only have to maintain one source image.

• Define user groups and resource allocation: You should group users by department or need (like "Developers" versus "HR") to ensure power users get the compute resources they need without slowing down others.
• Implement multi-factor authentication (MFA): Since VDI can be accessed from anywhere, adding a second layer of verification helps ensure that only the right people are logging in.
• Enforce strict data retention and destruction policies: Automate the process of wiping non-persistent desktops and archiving data from persistent ones to keep storage costs down and hygiene up.

• Monitor session latency and connection quality: Slow connections frustrate users, so IT teams should track network performance to identify bottlenecks before they stop work.
• Regularly patch and update "golden images": Instead of patching individual computers, update the main image frequently so that every new desktop created is secure by default.
• Leverage enterprise visibility and logging platforms: Use tools that track who is logging in and what applications they are using to detect suspicious behavior early.