Networking troubleshooting

The page contains details on how to troubleshoot common networking issues.

Network Bootstrap Troubleshooting

This section shows some of the common errors you might face when completing the network bootstrap process.

Configuration generation error

To complete the network installation, network configuration files are installed on the bootstrapper machine. If you face a configuration generation error, check the YAML files located at /root/cellcfg for the failed switch configuration.

Bootstrap stalled at phase 1 ping

If the network bootstrap process gets stalled at phase 1 ping, follow these steps to find the issue:

  1. Get the generated switch configuration location from the bootstrap log: /tmp/network-bootstrap/ID
  2. Find the stalled switch by looking at the switch configuration file with the IP address.
  3. Sign in to the switch and check the operation log.

Bootstrap stalled at phase 2 ping

If the network bootstrap process gets stalled at phase 2 ping, follow these steps to find the issue:

  1. Get the generated switch configuration location from the bootstrap log: /tmp/network-bootstrap/ID
  2. Find the stalled switch by looking at the switch configuration file with the management IP address.
  3. Check the management switch configuration for any potential access issues in the management network.