Agentic AI is an advanced form of artificial intelligence focused on autonomous decision-making and action. Unlike traditional AI, which primarily responds to commands or analyzes data, agentic AI can set goals, plan, and execute tasks with minimal human intervention. This emerging technology has the potential to revolutionize various industries by automating complex processes and optimizing workflows.
Agentic AI systems are designed to operate with a higher degree of autonomy. It works by using AI agents, which are essentially autonomous entities designed to perform specific tasks. At its core, this technology is built on several key components:
Google Cloud’s Vertex AI provides a comprehensive suite of tools for training, building, and deploying AI models, including pre-trained APIs for common tasks and custom training options for advanced use cases. Vertex AI also offers MLOps tools to manage the entire machine learning life cycle, from data preparation to model monitoring, which is crucial for the ongoing development and improvement of agentic AI systems.
While both agentic AI and generative AI are forms of artificial intelligence and can be used together, they have distinct functionalities.
Generative AI, as its name suggests, is focused on the creation of new content, such as text, images, code, or music, based on input prompts. The LLM is at the heart of generative AI, and the value is generated by what the model can do and simple extensions of the LLM's capabilities. For example, you can generate or edit content, and even perform simple function calling and chain together various options.
Agentic AI is a subset of generative AI that is centered around the orchestration and execution of agents that use LLMs as a "brain" to perform actions through tools. Agentic AI goes beyond content creation and function calling by executing actions in underlying systems to achieve higher-level goals.
For example, generative AI could be used to create marketing materials, while agentic AI could then be used to deploy these materials, track their performance, and automatically adjust the marketing strategy based on the results. In this way, agentic AI can use generative AI as a tool to achieve its goals.
While the terms "agentic AI" and "AI agents" are often used together, there is a subtle difference. AI agents are the building blocks of agentic AI. Think of AI agents as individual tools in a toolbox, while agentic AI is the coordinated use of those tools to build an entire house.
While an AI agent might focus on a specific task, agentic AI employs multiple agents to handle complex workflows. Agentic AI acts as an overarching system that coordinates and manages these agents to achieve broader objectives.
Agentic AI is being applied across various industries to automate tasks and optimize processes. Here are a few examples:
Customer service
Agentic AI can empower human agents to tackle more complex problems by managing customer inquiries, resolving issues, and delivering personalized support.
Supply chain management
By analyzing data from diverse sources like sales, inventory, and shipping, agentic AI can optimize supply chains, predict demand, and automate logistics.
Healthcare
Doctors and researchers can use agentic AI to help with diagnosis, treatment planning, and drug discovery by analyzing medical records, research papers, and clinical trials.
Financial services
Agentic AI can help automate fraud detection, risk assessment, and investment strategies by analyzing market data, customer behavior, and financial statements.
Software development
By automating code generation, debugging, and testing, agentic AI can help accelerate the development cycle and improve code quality.
Implementing agentic AI in a business requires careful consideration. Here are some key factors to keep in mind:
Businesses should carefully evaluate their needs and resources before implementing agentic AI. They should also be prepared to invest in the necessary infrastructure, expertise, and training to ensure the successful adoption of this technology.
There are a variety of Google Cloud products and services that can be used to incorporate agentic AI within your business.