Guide to multi-agent systems (MAS)

Imagine a problem so complex that no single individual or large, monolithic program could solve it efficiently. Now, imagine a team of highly specialized experts, each with unique skills, collaborating fluidly, communicating intent, and collectively tackling that challenge. This is the essence of a multi-agent system (MAS) in artificial intelligence. MAS represents a powerful paradigm shift from single, all-encompassing AI solutions to decentralized, collaborative networks of intelligent agents working together. 

What is a multi-agent system?

A multi-agent system comprises multiple autonomous, interacting computational entities, known as agents, situated within a shared environment. These agents collaborate, coordinate, or sometimes even compete to achieve individual or collective goals. Unlike traditional applications with centralized control, MAS often feature distributed control and decision-making. This collective behavior of MAS enhances their potential for accuracy, adaptability, and scalability, allowing them to tackle large-scale, complex tasks that might involve hundreds or even thousands of agents.

Multi-agent systems versus single-agent systems

The fundamental distinction between multi-agent systems and single-agent systems lies in their approach to problem-solving and the scope of interaction.

Single-agent systems feature a single, autonomous entity working independently within its environment to achieve specific goals, without direct interaction with other agents. Think of a chess-playing AI that operates in isolation, analyzing the board and making decisions based on predefined rules or learned strategies. Such systems excel in well-defined problems where external interaction is minimal and centralized control is efficient, such as recommendation engines or fraud detection. They are often simpler to develop, with lower maintenance costs and predictable outcomes.

In contrast, multi-agent systems are characterized by the presence of multiple agents within a shared environment. These agents frequently engage in collaboration, competition, or negotiation as they work toward achieving either individual or collective goals. They are like a high-functioning team, where each agent is responsible for a part of the problem and communicates with others to achieve shared goals. The distributed workload and specialized roles allow MAS to handle complex, dynamic, or large-scale challenges that would overwhelm a single agent. While more intricate to design due to the need for robust communication and coordination protocols, MAS offer superior flexibility, robustness, and scalability.

How do multi-agent systems work?

Multi-agent systems work by distributing tasks and communication among individual agents, each working together to achieve a goal within a shared environment. This process typically involves:

  • Perception: Agents observe their surroundings and collect data. This can include direct signals or noticing changes in their shared environment (also known as stigmergy).
  • Reasoning and decision-making: In modern multi-agent systems, this reasoning is predominantly powered by a large language model (LLM) that acts as the agent's "brain." The LLM excels at understanding complex user intent, performing multi-step reasoning, and creating plans to achieve a goal. Based on the data from its perception, the LLM-powered agent decides on the most logical course of action.
  • Action: Agents carry out their planned actions within the environment.
  • Interaction: Agents don't work in isolation; they communicate, coordinate, negotiate, and collaborate with one another. This might involve direct message passing, sharing information, or modifying the environment which other agents can then observe.
  • Orchestration: Modern MAS operates on the principle of orchestration, where a complex task is broken down into a structured agentic workflow. Think of it as a project plan where different agents are assigned specific roles and responsibilities. An "orchestrator" or a predefined graph structure ensures that agents are called upon in the correct sequence, that information flows between them, and that the final goal is met. This moves beyond simple communication to a managed, goal-oriented process, which is the focus of modern frameworks like CrewAI and LangGraph.

This teamwork allows multi-agent systems to adapt and solve complex problems.

Core components of multi-agent systems

A multi-agent system comprises three fundamental elements: agents, the environment, and interaction mechanisms.

Agents

These are the active, decision-making entities within the system. Each agent has a degree of autonomy, meaning it can work independently, perceive its local surroundings, and make choices based on its objectives and available information. Agents can be anything from software programs and bots to physical robots, drones, sensors, or even humans. They are independent entities with specific roles and functionality.

Environment

This is the shared space where agents work, perceive, and interact. The environment can be virtual, like a simulated world or a network, or physical, such as a factory floor for robotic agents. It provides resources, imposes constraints, and serves as the medium for indirect communication.

Communication protocols and languages

To work together, agents need to talk to each other. Communication protocols are the rules for how they exchange information. This includes the way messages are formatted (like using JSON or XML) and how they are sent (like using HTTP or MQTT). Agent communication languages (ACLs), such as FIPA ACL and KQML, offer a standard way for agents to interact and share detailed information.

  • FIPA ACL (Foundation for Intelligent Physical Agents - Agent Communication Language) is a widely used language that helps intelligent software agents talk to each other. It's based on how humans communicate, where specific "actions" (like "request" or "inform") have clear meanings. A FIPA ACL message has fields for who sent it, who it's for, the action, and the actual message content, making communication clear.
  • Coordination mechanisms are the methods agents use to solve disagreements, align on goals, and work effectively as a team. Examples include agents bidding for tasks (like in an auction), voting on decisions, or using a system called "contract nets."

Use cases for multi-agent systems

Multi-agent systems can be valuable in diverse fields where solving complex problems needs collaboration, adaptability, and resilience.

Automating complex, multi-step workflows

MAS are good at breaking down intricate processes into smaller, manageable tasks, assigning them to specialized agents, and orchestrating their execution.

  • Supply chain management: Multi-agent systems can connect different components of a supply chain, from manufacturing to consumer purchase. Virtual agents can negotiate with each other to predict stock needs, manage resources, and adjust operations in real time.
  • Customer service: In customer support, AI agents can work together to track an issue, recommend fixes, escalate solutions, and even handle billing adjustments or refunds. One agent might handle initial inquiries, another pull relevant documentation, and a third generate personalized responses.
  • Software development: A team of agents can be designed to respond to bug requests, analyze past bugs for similarity, create new tickets, and even provide engineering assistance by generating code suggestions or organizing code reviews.

Adapting to dynamic and unpredictable environments

The distributed nature and autonomy of agents allow mulit-agent systems to work well even in constantly changing environments.

  • Traffic and transportation management: MAS can handle complicated transportation systems like train networks, truck assignments, or ships. Agents can share live traffic and route information to help traffic move smoothly and avoid jams in busy urban areas.
  • Robotics and autonomous systems: In warehouses, many robots work together to avoid bumping into each other while filling orders. Similarly, groups of self-driving delivery robots can share live traffic and route information to deliver things efficiently.
  • Defense systems: MAS can help make defense systems stronger by simulating potential threats, like cyberattacks or maritime scenarios, allowing for more proactive planning and response.

Simulating and modeling complex scenarios

MAS are powerful tools for simulating interactions and understanding emergent behaviors in complex systems.

  • Financial trading: Several agents can analyze market data, consider risks, and perform trades across various asset classes, with some agents focusing on specific markets and others looking for broader patterns. This can help firms process and act on massive amounts of data in real time.
  • Healthcare and public health: Agent-based systems can aid in disease prediction and prevention through genetic analysis, and help in managing hospital resources, such as bed assignments, staff schedules, and medical equipment allocation.
  • Social simulations: MAS can model social interactions and emergent behaviors in simulated populations, which can be useful for studying a variety of complex social phenomena.

Benefits of multi-agent systems

Multi-agent systems offer a number of potential benefits compared to single-agent or traditional systems:

Better problem-solving

MAS can solve harder problems by having many specialized agents work together. Each agent brings unique skills and viewpoints.

Scalable

You can add more agents to a MAS without slowing it down. This helps handle more work and larger amounts of data efficiently. It's like building with LEGOs—you can add more pieces without breaking the whole structure.

Strong and reliable

If one agent stops working, the system keeps going because other agents take over. This makes MAS dependable, especially in important situations.

Flexible and adaptable

MAS can change how they work based on new information or unexpected problems, without needing constant human help. Agents can be adjusted to fit new needs.

Faster and more efficient

By letting many agents work on different parts of a problem at the same time, MAS can solve problems much quicker and use computer resources better.

Smarter together

Agents can share what they learn, improve their methods, and get better at solving problems as a group. This team learning is very helpful for AI systems that need to keep changing and improving.

Challenges with multi-agent systems

While multi-agent systems can be helpful, they can also come with some potential challenges:

  • Difficult to manage: It can be challenging to get many independent agents to work together without clashing, especially as more agents are added.
  • Communication overload: More agents mean more messages, which can slow things down. Clear and quick communication is a must.
  • Unexpected actions: How agents act together can lead to surprising results that weren't planned, and it can be difficult to test for every possible outcome.
  • Safety worries: In systems that share sensitive information, it's vital to have strong security. Malicious agents could cause problems by giving wrong information, refusing to cooperate, or sharing sensitive information.
  • Complex build and use: Creating these systems needs careful planning and a good grasp of how agents talk to each other. Teams need to know about distributed AI and strong communication rules.
  • Cost of operation: The heavy reliance on powerful LLMs, often through API calls, can lead to significant computational costs. Scaling a multi-agent system can become prohibitively expensive if not managed carefully.
  • Factual grounding and hallucination: Agents powered by LLMs can "hallucinate"—generating plausible but factually incorrect information. Ensuring that agent outputs are reliably grounded in factual data sources is a major technical hurdle.
  • Complex debugging and evaluation: The non-deterministic and emergent behavior of interacting agents makes debugging extremely difficult. Tracing an error back to its source within a complex, multi-step workflow requires sophisticated logging and evaluation tools.

How to implement a multi-agent system

Implementing a multi-agent system involves several key steps, from design to deployment:

1. Define the problem and goals: Clearly state the problem the system needs to solve and what you want the whole system and each individual agent to achieve.

2. Decide agent design:

  • Identify agent roles: Figure out the specific jobs each type of agent will do
  • Define agent capabilities: Specify what each agent can sense, what it can do, and how it makes decisions
  • Determine agent independence: Decide how much freedom each agent has to make its own choices

3. Model the environment: Create the shared space where agents will work. This includes its features, resources, and rules.

4. Determine communication methods:

  • Choose a language: Pick a language for agents to talk to each other (like FIPA ACL) and how their messages will look
  • Establish rules: Design the rules for how agents will communicate, work together, and resolve disagreements; this could be direct messages, shared memory, or talking through the environment

5. Coordinate strategies: Put in place ways to make sure agents work well together and fix conflicts. This could involve one main controlling agent, rules for agents to negotiate, or natural collaboration.

6. Integrate tools: Give agents access to outside tools or programs they need for their tasks, such as databases, other services, or other AI models.

7. Code: Choose a programming language (like Python or Java) and a multi-agent framework (like JADE, Mesa, Ray, AutoGen, or CrewAI) to build the agents and set up their interactions.

8. Test and validate: Thoroughly test the system to make sure agents act as expected, work together well, and reach the overall goals. This is extra hard because of unexpected behaviors.

9. Deploy and monitor: Put the system on a suitable infrastructure and set up monitoring to track how it's doing, find problems, and make sure it keeps working well.

Develop, deploy, and manage multi-agent systems with Google Cloud

Google Cloud provides a robust and scalable infrastructure that can be an ideal platform for developing, deploying, and managing multi-agent systems. Its comprehensive suite of services supports the various components and interactions in MAS:

  • Compute resources: Deploying numerous agents, especially those leveraging intensive AI models like LLMs, requires significant compute power
  • Google Kubernetes Engine (GKE): GKE provides a managed environment for deploying, scaling, and managing containerized applications, perfectly suited for orchestrating many individual agents
  • Compute Engine: For more granular control over virtual machines (VMs), Compute Engine offers flexible, customizable VM instances to host agent processes
  • Data handling and storage: Agents often need to store and retrieve large volumes of data for perception, learning, and decision-making
  • Cloud Storage: Offers highly scalable and durable object storage for agent data, logs, and models
  • BigQuery: A fully managed, serverless data warehouse that can store and analyze massive datasets, useful for agents performing data-intensive tasks or for analyzing collective agent behavior
  • Cloud SQL or Cloud Firestore: Managed relational and NoSQL databases respectively, suitable for agents to store their states, individual knowledge bases, or interaction histories
  • Inter-agent communication: Efficient messaging is critical for agents to coordinate and share information
  • Pub/Sub: A real-time messaging service that enables asynchronous communication between agents, ideal for decoupled architectures and event-driven interactions; agents can publish messages to topics and subscribe to relevant topics, facilitating communication without direct endpoint knowledge
  • A2A Protocol: An open standard, initially developed by Google, that enables secure communication and collaboration between different AI agents. It acts as a universal translator, allowing agents from various frameworks and vendors to discover each other, exchange information (including text, audio, and video), and coordinate actions. A2A focuses on agent-to-agent interaction, complementing the Model Context Protocol (MCP) which handles agent-to-tool communication.
  • AI and machine learning capabilities: Many agents incorporate AI models for their intelligence and decision-making
  • Vertex AI: Google's unified ML platform is central to building intelligent agents; it provides access to powerful foundation models like Gemini for reasoning, and critically, it includes the Vertex AI Agent Builder; this managed service accelerates the development of enterprise-grade generative AI agents by providing tools to ground them in company data, connect them to external APIs, and build goal-oriented conversational experiences
  • Pre-trained APIs: Agents can utilize Google Cloud's pre-trained AI APIs (for example, Vision AI, Natural Language API) to enhance their perception and understanding of various data types
  • Networking and security: Ensuring secure and efficient communication within the MAS.
  • Virtual Private Cloud (VPC): Creates an isolated, secure network environment for your agents and services
  • Identity and Access Management (IAM): Manages permissions and access control for agents interacting with Google Cloud resources

By using these Google Cloud services, developers can build robust, scalable, and intelligent multi-agent systems, enabling sophisticated AI applications that tackle some of the world's most complex challenges.

Take the next step

Start building on Google Cloud with $300 in free credits and 20+ always free products.

Google Cloud