Capacity to handle over 30 million requests with no issues
20% improvement in performance with no increase in costs
Created a ready-to-production service in two months using seamless Gemini API integration
Ease of use and intuitiveness help improve overall operations productivity
Verihubs chose Google Cloud for a cost-effective, future-proof infrastructure to enhance its AI authentication. This resulted in increased capacity, rapid adaptation, and sustainable growth.
Verihubs chose Google Cloud for a cost-effective, future-proof infrastructure to enhance its AI authentication. This resulted in increased capacity, rapid adaptation, and sustainable growth.
The new way to enable efficient, seamless identity verification for businesses
As a one-stop verification solution provider operating in the Indonesian market since 2019, Verihubs understands the importance and complexity of the know-your-customer (KYC) process.
Serving over 400 brands across banking, fintech, human resources, health tech, and more, the demand for an efficient verification service is high, prompting Verihubs to start looking at ways to innovate and future-proof its offerings.
"Verihubs primarily supports use cases such as digital onboarding, access control, absenteeism, and identity verification. With demand growing to millions of hits per month, there is a need to efficiently manage the traffic and optimize our processes," says Restu Arif Priyono, VP of Engineering at Verihubs.
Verihubs primarily supports use cases such as digital onboarding, access control, absenteeism, and identity verification. With demand growing to millions of hits per month, there is a need to efficiently manage the traffic and optimize our processes.
Restu Arif Priyono
VP of Engineering, Verihubs
Verihubs wanted a solid foundation to build from, meaning it required a robust infrastructure as well as solutions that work for present and future use cases. It also wanted its transition to a new platform to be seamless and simple, while delivering cost-effectiveness across the board.
Discussions with tech consultancy Searce Technologies Indonesia made it clear that Google Cloud was the right choice for Verihubs. The team was confident about integrating its current offerings with the cloud platform while implementing the best practices for use cases. The ease of use of features and the informational dashboard made it easier for Verihubs to work more productively and use data to inform its next moves.
Boosting operational capacity with increased security, reliability, and performance
Verihubs' overall goal to empower a secure digital economy and societal ecosystem in Indonesia is significantly helped by the shift to Google Cloud with its solutions and features. Now, the company can more confidently deploy its services with support both for its team and its customers. Using Google Kubernetes Engine (GKE) has helped the company scale to over 30 million monthly requests, with a 20% increase in performance compared to its previous setup, without the tradeoff of increased costs.
"GKE is a vital Google Cloud product we use to serve our clients, and we rely on it to handle numerous requests. We are so excited about its ease of use and the performance it provides. It is the best for our services now and in the foreseeable future," says Priyono.
The various machine types on Google Cloud mean Verihubs can always choose the best option for its products through the appropriate load testing, with the team's experimentations with Cloud GPUs leading to great success.
At the same time, to better adapt and meet clients' demands, Verihubs has also been handling infrastructure automation through Terraform. This makes rapid adaptation to any requirements possible without the use of countless commands, allowing the team to deploy new clusters within minutes while streamlining the entire provisioning process.
Crucially, all the important data and information that goes through the company is kept secure with Cloud SQL and Cloud Storage, keeping the business up and running without the threat of disruption, and delivering the scalability, reliability, and security the organization needs. On the data front, BigQuery enables Verihubs to gain more insights from existing information, allowing its financial teams to reduce the time taken to perform routine tasks from several days to just minutes.
In response to growing concerns, Verihubs continues to work on its newly released deepfake detection in-house solution. Running on GKE, this solution is designed to detect AI-generated fraud attempts in the form of images or videos.
GKE is a vital Google Cloud product we use to serve our clients, and we rely on it to handle numerous requests. We are so excited about its ease of use and the performance it provides. It is the best for our services now and in the foreseeable future.
Restu Arif Priyono
VP of Engineering, Verihubs
Building the future of verification with generative AI
Verihubs is now looking to the future by leveraging the potential of AI for the customer experience and business processes, with Verihubs teams actively encouraged to explore the implementation of AI in their daily work.
Verihubs is already benefiting from the use of the Gemini API, creating a ready-to-production service in two months through seamless integration. Internal teams, meanwhile, are keeping up to date with operational requirements with the help of Vertex AI, especially in the areas of coding, documentation, and other project-related details. Additionally, Verihubs is leveraging Gemini to optimize its service workflow.
Verihubs is a Saas (software-as-a-service) based company that provides complete solutions for digital business compliance and security for companies in Indonesia. With Verihubs, customer experience is smoother, operations are more efficient, and data security is maintained because it is technology-based.
Industry: Technology
Location: Indonesia
Products: Google Kubernetes Engine, BigQuery, Cloud Storage, Cloud SQL, Gemini, Terraform, Vertex AI
About Google Cloud partner- Searce
Searce is an engineering-led modern tech consultancy that empowers clients by delivering intelligent, impactful business outcomes across retail, travel, logistics, financial services, healthcare, and other industries.
