Vagabond: streamlining vending machine operations leading to triple profits

About Vagabond

Vagabond is the technology platform for the vending industry. A modern communications network delivers real-time business intelligence to the palm of an operator’s hand using the industry’s widest selection of telemetry & cashless sources. Vagabond’s intuitive software tools are designed to help operators match product selections with their customers’ demand, dramatically increasing customer satisfaction as well as the amount of time their machines can go without a visit.

Industries: Other
Location: United States

When Vagabond started, the company launched an Internet of Things network that connects operators to each of their vending machines in real-time, which allows them to get data about each machine’s operations and sales from their office or from the road. To complement its powerful web and mobile ERP tools, the company needed a mapping platform that would let operators get the precise locations of their machines and efficiently route their drivers.

Google Maps Platform Results

  • Helps operators increase profit margins from 2.5 percent to up to 20 percent
  • Reduces labor, trucking and operations spending by 15 percent
  • Eliminates theft, which leads to 15 percent top-line revenue recovery

Vending machine operators increase profit margins from 2.5 percent to up to 20 percent

“Our map-based web app shows vending operators where their machines are located, which need service, and how much cash is waiting. It also helps build super efficient driver routes… With Google Maps, we’ve layered location data on top of an Internet of Things network, using limited IT resources.”

Michael Lovett, Co-founder and CEO, Vagabond

Vagabond used the Maps Javascript API to build a web-based application that shows the location of each operator’s vending machine as a pin on a map. Vital information about the machine, such as its stock level and how much cash it’s collected, is overlaid on the map so that pins can be filtered based on the needs and geographic location of each machine. Operators use this information to determine when machines need to be restocked and to build efficient routing schedules. It’s important that each machine location be precise so that drivers know exactly where they are and when they need to be stocked. When a new machine is installed, an operator uses a mobile app that deploys the Places API and Geocoding API to determine its location within a building. Operators and drivers can see whether a machine is in a loading dock in a back alley or on the southwest wing of a third floor dormitory.

About Vagabond

Vagabond is the technology platform for the vending industry. A modern communications network delivers real-time business intelligence to the palm of an operator’s hand using the industry’s widest selection of telemetry & cashless sources. Vagabond’s intuitive software tools are designed to help operators match product selections with their customers’ demand, dramatically increasing customer satisfaction as well as the amount of time their machines can go without a visit.

Industries: Other
Location: United States
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