Studiosus upgraded its technology infrastructure so it could run its dedicated services on Google Cloud. By moving to a cloud infrastructure, based on microservices, information such as availability and prices was now synchronized in real time to the new booking application. On the old booking portal they were only synchronized every six hours.

Studiosus established a partner interconnect between its on-premises infrastructure, where the company still runs the reservations, and Google Cloud. With this direct connection in place, Studiosus can directly book the tour in its reservation system in real time. This has made the booking experience faster and more responsive, and since the migration to Google Cloud, the conversion rate increased by 40%. 

"It's immediate, responsive and feels good. We have more trust in the website, and we're measurably improving across a number of areas, including performance, stability, responsiveness, and currentness. This explains the improvement in real booking numbers and the conversion rate," said Miedreich.

"Since the migration to Google Cloud, we now know that the technology stack is guaranteed by SAP to be fully maintained, without anybody needing to read SAP notes. So this has helped create a better user experience, reduced maintenance on our side, and made our employees happier," said Miedreich.

With happtiq's support, Studiosus has continued its Google Cloud journey with the implementation of a robust business-continuity setup using Google Workspace. This allows Studiosus to seamlessly maintain communication and operations even in the event of technical disruptions or other challenges, ensuring that Studiosus's critical business processes always remain secure and efficient.

Studiosus has also integrated Chronicle, Google's cloud-native security operations suite, to protect its systems against threats and potential attackers. With Chronicle, Studiosus can ingest and analyze all its data and retain it for longer periods, eliminating the data blind spots that can ultimately lead to missed threats, and giving it the ability to detect and investigate attacks at every stage.

Studiosus is now exploring ways to integrate AI across the business and is already developing a new security alert system using Vertex AI. To ensure the safety of its travelers, Studiosus is subscribed to a security bulletin system that alerts the company of any active security concerns in countries around the world. Studiosus received more than 100 email alerts per day, but many were not relevant to Studiosus's customers and manually sorting through the alerts to find the relevant ones took considerable time. 

Together with happtiq, Studiosus used Vertex AI to build a custom machine learning model and event pipeline to automatically classify and filter messages for relevance and publish the notification to Studiosus's internal systems, reducing the manual effort by around 75%.

The future for Studiosus is to completely migrate to Google Cloud, at its own pace, to ensure everyone remains on board. Miedreich appreciates the patience of the Google Cloud and happtiq teams, as they work together to ensure that all team members at Studiosus are as comfortable with the new systems as he is.

"The main advantage for me is that I'm very relaxed about all the systems that are running on Google Cloud. I can be sure that there's not going to be a late night phone call if we have a problem in some server room," said Miedreich. "And that means that we can have our weekends for ourselves."