Technical Account Management

Keep your critical Google Cloud services prepared and performing at their best with expert advice from your Technical Account Manager (TAM), who proactively guides you to operate effectively and efficiently in the cloud.

Your partner for long-term success

Platform health

We'll help to set up and run your platform so that it’s healthy and fully supported by Google.

Architectural stability 

We'll provide guidance for architecting and deploying solutions that meet your performance and functional requirements.

Operational rigor

We'll help you to transform and modernize your IT operations and operating model to effectively add value to your organization.

Services suited to your needs

We offer four levels of Technical Account Management depending on your business needs.

Named TAM

The foundational TAM services, delivered by a single TAM managing several strategic accounts.

Expanded TAM

A service delivered by a single TAM managing a small set of strategic accounts.

Dedicated TAM

A high-touch service delivered by a single TAM that is dedicated to your organization.

Multi TAM

A combination of these service levels delivered collaboratively by multiple TAMs.

Feeling inspired? Let’s solve your challenges together.

Talk to us about our TAM offerings.
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TAM services are available to Premium Support customers.
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“Our TAM team embraced our audacious goal; they worked as an extension of our migration team and were proactive and responsive during this critical period.”

Ben McCormack, VP of Operations, Evernote