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Personalized Service Health

Personalized Service Health PREVIEW

Gain visibility into disruptive events impacting Google Cloud products and services relevant to your projects. All events are available in the Google Cloud console and a variety of integration points, including custom alerts, API, and logs. 

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Benefits

View and manage the impact of disruptive events

Personalized Service Health filters disruptive events that are relevant to your projects and includes information to help you assess impact, maintain business continuity, and track updates. 

Integrates with your existing workflows

You can fit Personalized Service Health into any alert, incident response, or monitoring workflow between the Service Health dashboardconfigurable alertsexportable logs with Cloud Logging.

Visibility across a project or your organization

The Service Health API gives you programmatic access to disruptive events for a single project or across your organization.

Key features

Key features

Cloud Console dashboard

Use the Service Health dashboard to track emerging and active disruptive events relevant to a project, including the impacted Google Cloud products and locales. 

Configurable alerts

Configure alerts to fire when a disruptive event is posted, receives an update, or resolves. The content and conditions are highly customizable. Alerts can be sent to any Cloud Monitoring channel including email, SMS, PagerDuty, Slack, Pub/Sub, or a Webhook.  

Programmatic API

The Service Health API allows you to integrate Personalized Service Health with external systems or custom dashboards by providing programmatic access to active disruptive events. 

Telus
The instinct for cloud providers is to be overly cautious about sharing outages too quickly. I’d rather proactively move a workload and learn there was no issue than the workload go down unknowingly. We’re happy to see Google Cloud make this step to be more transparent with customers and look forward to leveraging Personalized Service Health.

Justin Watts, Director, Information Services & Technology Strategy

Use cases

Integrate with Personalized Service Health

Use case
Receive alerts on Google Cloud disruptions

Proactive alerts allow you to configure when notifications are sent, the alert content, and the notification channel. Supports Email, SMS Slack, PagerDuty, Pub/Sub, Webhook.

Use case
Programmatically integrate with external tools

Leverage Personalized Service Health events with an IT service management, monitoring, or customer dashboard with programmatic API