An Incident Response Retainer allows you to establish terms and conditions for incident response services before a cybersecurity incident is suspected. With an Incident Response Retainer in place, you have a trusted partner on standby. This proactive approach can significantly reduce both response time and the impact of a breach. The Incident Response Retainer gives you the flexibility to enhance the standard Best Efforts Service Level Agreement (SLA) with a Defined two-hour SLA* to gain peace of mind with guaranteed initial response times.