IDC 2023 Cloud CSAT Manufacturing Award

_{See how Google Cloud ranks in critical categories, from data security, to quality and ease of implementation.}

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Google Cloud received the highest customer satisfaction scores for infrastructure-as-a-service (IaaS).

This report shows how Google Cloud Platform scored in each of the customer satisfaction categories, compared to the overall average scores across all vendors. The customer satisfaction award program is based on IDC’s Industry Cloud Path survey and provides deep insight into how the industry is moving to the cloud.

Report highlights:

the business case for IaaS remains strong and clear
ranking criteria include data management capabilities, enterprise-level customer support, quality, value for price paid, and data security
Data security is the most important when selecting an IaaS provider

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