Getting started with Google Agentspace: A guide across roles and industries
Welcome to Google Agentspace. Get ready to transform the way you work. Think of Agentspace as your AI-powered central command center for all your work information and AI agents. It's designed to help you find what you need faster, understand complex topics effortlessly, and accomplish tasks with greater ease. This guide will explain how professionals across all roles and industries can leverage Agentspace to become more efficient and impactful.
What is Google Agentspace?
Google Agentspace is a secure, unified platform that brings together powerful search technologies, cutting-edge Google AI, and intelligent agents to streamline your workday. It offers:
1. Unified Google-quality search: Easily find what you need across your company's systems, like documents, emails, chats, CRM data, order management systems, HR information systems (HRIS), IT ticketing systems, knowledge bases, policies, project trackers, and more, without constantly switching between apps.
2. AI-powered insights and assistance: Leverage Google's models such as Gemini to supercharge your tasks, with features including:
3. Intelligent agents: Use built-in helpers (like a Deep Research Agent) or connect with custom agents tailored for specific tasks (like checking order status, updating CRM, or processing returns) to automate work, conduct research, or gather information for you (Note: Availability of custom agents may vary based on your organization's setup).
4. Enterprise-grade security: Your work information, including sensitive company, employee, customer, order, and system data, is protected with top-tier security, strict access controls, and compliance features; data privacy and security are fundamental to Agentspace.
Tips for effective prompts with Gemini in Agentspace
To quickly begin using prompts in Agentspace, explore the prompt menu on the left side of the user interface. This menu offers various prompt ideas that you can try within a conversation in Agentspace.
Aside from the provided prompts, you can also use your own custom prompts to securely engage with multimodal models and your organization's data (accessible through Connectors in Agentspace). To optimize your Agentspace results, keep these prompt-writing tips in mind:
Handle sensitive data responsibly: Always adhere to your organization's data handling, security, and compliance policies, especially with regulated information (For example, PHI in healthcare, PII in finance).
Agentspace is a versatile tool that can help everyone to find, understand, and act on work information. Let’s explore how different professionals can use it:
Agentspace is helpful for everyday tasks, regardless of your specific role:
Find:
Understand:
Act:
Google Agentspace empowers you to:
Using Google Agentspace in daily HR tasks:
Example 1: Addressing an employee inquiry about parental leave
Example 2: Analyzing employee attrition trends
Example 3: Streamlining the recruitment process for a new role
Google Agentspace empowers you to:
Using Google Agentspace in daily marketing tasks:
Example 1: Analyzing performance of a recent digital campaign
Example 2: Conducting competitor research for a new market segment
Google Agentspace empowers you to:
Using Google Agentspace in daily sales tasks:
Example 1: Preparing for a key prospect meeting
Example 2: Responding to a request for proposal (RFP)
Google Agentspace empowers you to:
Using Google Agentspace in daily development tasks:
Example 1: Investigating and fixing a reported bug
Example 2: Implementing a new feature
Google Agentspace empowers you to:
Using Agentspace in daily product management tasks:
Example 1: Defining requirements for a new product feature
Example 2: Preparing for a product roadmap prioritization meeting
Google Agentspace empowers you to:
Using Agentspace in your daily help desk tasks:
Example 1: Resolving a common software issue for an employee
Example 2: Identifying and addressing a recurring technical problem
(Requires agent/action/integration) "Create a 'Problem' ticket in ServiceNow to track the investigation into the recurring 'VPN connection dropping' issue, linking all related incident tickets."
Agentspace empowers you to:
Using Agentspace in your daily customer service tasks:
Example 1: Assisting a customer with an order inquiry
Example 2: Troubleshooting a product issue with a customer
(Requires agent/integration): "Update ticket [Ticket #] in [Ticketing system] with the troubleshooting steps provided and the customer's response. If escalated, note the reason for escalation."
Beyond the everyday tasks common to all roles, Agentspace brings significant value when applied to the specific needs and workflows of different industries. The following sections provide examples of how Agentspace can help professionals tackle unique challenges and achieve goals within their particular sector.
In the fast-paced retail world, Agentspace helps optimize operations, understand customers, and react quickly to market changes through integrated workflows.
Example 1: Optimizing stock for a slow-moving product
Example 2: Launching a targeted marketing campaign for a new product line
Example 3: Resolving a complex customer complaint about a defective product
Google Agentspace helps legal professionals accelerate research, streamline document review, and enhance case preparation securely through end-to-end workflows.
Example 1: Preparing for a client deposition in a breach of contract case
Example 2: Assessing firm compliance with a new data privacy regulation
For consultants, Google Agentspace accelerates research, enhances client deliverables, leverages collective knowledge, and streamlines project management through end-to-end workflows.
Example 1: Developing a market entry strategy for a client
Example 2: Conducting a process improvement analysis for a client department
In the highly regulated and data-intensive finance sector, Google Agentspace helps professionals accelerate analysis, enhance compliance, improve client service, and manage risk effectively through end-to-end workflows.
Example 1: Investment opportunity analysis
Example 2: Client portfolio review and rebalancing
Example 3: Responding to a regulatory inquiry
Google Agentspace helps manufacturers optimize production, manage supply chains, ensure quality, and improve operational efficiency through end-to-end workflows.
Example 1: Investigating a production line downtime incident
Example 2: Improving quality control for a product with high defect rates
For software/tech companies, Google Agentspace accelerates innovation, improves support, enhances sales, and streamlines operations through end-to-end workflows. (Also see 'Developers' and 'Product Managers' sections for more role-specific examples.)
Example 1: Responding to a critical security vulnerability report
Example 2: Planning and announcing a new major feature release
Important note: Accessing and using patient information (Protected Health Information - PHI) is strictly governed by regulations like HIPAA. Google Agentspace usage in healthcare must adhere to all privacy and security policies, often involving de-identified data or focusing on administrative, operational, and research support tasks rather than direct patient care decisions based on AI analysis of PHI. Ensure all usage complies with organizational policies and applicable laws.
Agentspace can help healthcare organizations improve efficiency, support research, enhance compliance, and streamline administration within a secure framework, using end-to-end workflows.
Example 1: Analyzing hospital readmission rates for a specific condition
Example 2: Updating clinical staff on a new treatment guideline
Public sector organizations face unique challenges in serving diverse communities, managing complex regulations, and ensuring transparent and efficient use of resources. Google Agentspace helps public sector professionals enhance policy development, streamline service delivery, manage grants effectively, and improve citizen engagement, all within a secure and compliant framework.
Example 1: Analyzing public feedback for policy refinement
Example 2: Streamlining grant proposal evaluation for community projects
Example 3: Developing a public information campaign for a new digital service
Throughout this guide, we've explored the vast potential of Google Agentspace to redefine how you approach your work, regardless of your role or industry.
We've seen how HR professionals can streamline onboarding, marketers can craft more impactful campaigns, sales teams can accelerate their deal cycles, developers can build and troubleshoot with greater speed, and how every employee can reclaim valuable time by automating routine tasks and accessing knowledge more efficiently. The ability to dive deep into complex topics with NotebookLM Enterprise, generate innovative solutions with the Idea Generation Agent, or even build your own no-code automations with the Agent Designer, puts unprecedented power at your fingertips.
The examples provided here are just the beginning. The true strength of Agentspace unfolds as you begin to integrate its capabilities into your unique daily workflows and challenges. We encourage you to:
Google Agentspace is more than just a tool; it's a new way of working — smarter, faster, and with greater insight. It’s about augmenting your skills and intuition with powerful AI, allowing you to focus on what truly matters: solving complex problems, driving meaningful results, and shaping the future of your work.
Your journey to a more empowered and efficient workday starts now. Dive in, experiment, and discover all that you can achieve with Google Agentspace.