Google Cloud
Why Google
  • Discover why leading businesses choose Google Cloud
  • Whether your business is early in its journey or well on its way to digital transformation, Google Cloud can help you solve your toughest challenges.
  • Learn more
  • Key benefits
  • Overview
    Top reasons businesses choose us.
  • Multicloud
    Run your apps wherever you need them.
  • Trust and security
    Keep your data secure and compliant.
  • Global infrastructure
    Build on the same infrastructure as Google.
  • Data cloud
    Unify data across your organization.
  • Open cloud
    Scale with open, flexible technology.
  • Sustainability
    Run on the cleanest cloud in the industry.
  • Productivity and collaboration
    Connect your teams with AI-powered apps.
  • Resources
  • Events
    Browse upcoming Google Cloud events.
  • Blog
    Read our latest product news and stories.
  • Customer stories
    Explore case studies and videos.
  • Analyst reports
    Read what industry analysts say about us.
Solutions
  • Industry Solutions
    Reduce cost, increase operational agility, and capture new market opportunities.
  • Retail
    Analytics and collaboration tools for the retail value chain.
  • Consumer Packaged Goods
    Solutions for CPG digital transformation and brand growth.
  • Financial Services
    Computing, data management, and analytics tools for financial services.
  • Healthcare and Life Sciences
    Advance research at scale and empower healthcare innovation.
  • Media and Entertainment
    Solutions for content production and distribution operations.
  • Telecommunications
    Hybrid and multi-cloud services to deploy and monetize 5G.
  • Gaming
    AI-driven solutions to build and scale games faster.
  • Manufacturing
    Migration and AI tools to optimize the manufacturing value chain.
  • Supply Chain and Logistics
    Digital supply chain solutions built in the cloud.
  • Government
    Data storage, AI, and analytics solutions for government agencies.
  • Education
    Teaching tools to provide more engaging learning experiences.
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  • See all industry solutions
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  • Application Modernization
    Develop and run applications anywhere, using cloud-native technologies like containers, serverless, and service mesh.
  • Hybrid and Multi-cloud Application Platform
    Platform for modernizing legacy apps and building new apps.
  • API Management
    Accelerate application design and development with an API-first approach.
  • Serverless Solutions
    Fully managed environment for developing, deploying and scaling apps.
  • DevOps
    Processes and resources for implementing DevOps in your org.
  • Continuous Delivery (CD)
    End-to-end automation from source to production.
  • Continuous Integration (CI)
    Fast feedback on code changes at scale.
  • Mainframe Modernization
    Automated tools and prescriptive guidance for moving to the cloud.
  • CAMP
    Program that uses DORA to improve your software delivery capabilities.
  • Hosting
    Services and infrastructure for building web apps and websites.
  • Site Reliability Engineering (SRE)
    Tools and resources for adopting SRE in your org.
  • Artificial Intelligence
    Add intelligence and efficiency to your business with AI and machine learning.
  • Contact Center AI
    AI model for speaking with customers and assisting human agents.
  • Document AI
    Document processing and data capture automated at scale.
  • Intelligent products
    End-to-end solution for creating products with personalized ownership experiences.
  • Product Discovery
    Google-quality search and product recommendations for retailers.
  • APIs and Applications
    Speed up the pace of innovation without coding, using APIs, apps, and automation.
  • New Business Channels Using APIs
    Attract and empower an ecosystem of developers and partners.
  • Unlocking Legacy Applications Using APIs
    Cloud services for extending and modernizing legacy apps.
  • Open Banking APIx
    Simplify and accelerate secure delivery of open banking compliant APIs.
  • Databases
    Migrate and manage enterprise data with security, reliability, high availability, and fully managed data services.
  • Database Migration
    Guides and tools to simplify your database migration life cycle.
  • Database Modernization
    Upgrades to modernize your operational database infrastructure.
  • Google Cloud Databases
    Database services to migrate, manage, and modernize data.
  • Migrate Oracle workloads to Google Cloud
    Rehost, replatform, rewrite your Oracle workloads.
  • Open Source Databases
    Fully managed open source databases with enterprise-grade support.
  • SQL Server on Google Cloud
    Options for running SQL Server virtual machines on Google Cloud.
  • Data Cloud
    Unify data across your organization with an open and simplified approach to data-driven transformation that is unmatched for speed, scale, and security with AI built-in.
  • Databases Solutions
    Migrate and manage enterprise data with security, reliability, high availability, and fully managed data services.
  • Smart Analytics Solutions
    Generate instant insights from data at any scale with a serverless, fully managed analytics platform that significantly simplifies analytics.
  • AI Solutions
    Add intelligence and efficiency to your business with AI and machine learning.
  • Data Cloud for ISVs
    Innovate, optimize and amplify your SaaS applications using Google's data and machine learning solutions such as BigQuery, Looker, Spanner and Vertex AI.
  • Data Cloud Alliance
    An initiative to ensure that global businesses have more seamless access and insights into the data required for digital transformation.
  • Digital Transformation
  • Accelerate business recovery and ensure a better future with solutions that enable hybrid and multi-cloud, generate intelligent insights, and keep your workers connected.
  • Digital Innovation
    Reimagine your operations and unlock new opportunities.
  • Operational Efficiency
    Prioritize investments and optimize costs.
  • COVID-19 Solutions
    Get work done more safely and securely.
  • COVID-19 Solutions for the Healthcare Industry
    How Google is helping healthcare meet extraordinary challenges.
  • Infrastructure Modernization
    Migrate quickly with solutions for SAP, VMware, Windows, Oracle, and other workloads.
  • Application Migration
    Discovery and analysis tools for moving to the cloud.
  • SAP on Google Cloud
    Certifications for running SAP applications and SAP HANA.
  • High Performance Computing
    Compute, storage, and networking options to support any workload.
  • Windows on Google Cloud
    Tools and partners for running Windows workloads.
  • Data Center Migration
    Migration solutions for VMs, apps, databases, and more.
  • Active Assist
    Automatic cloud resource optimization and increased security.
  • Virtual Desktops
    Remote work solutions for desktops and applications (VDI & DaaS).
  • Rapid Assessment & Migration Program (RAMP)
    End-to-end migration program to simplify your path to the cloud.
  • Backup and Disaster Recovery
    Ensure your business continuity needs are met.
  • Productivity and Collaboration
    Change the way teams work with solutions designed for humans and built for impact.
  • Google Workspace
    Collaboration and productivity tools for enterprises.
  • Google Workspace Essentials
    Secure video meetings and modern collaboration for teams.
  • Cloud Identity
    Unified platform for IT admins to manage user devices and apps.
  • Chrome Enterprise
    Chrome OS, Chrome Browser, and Chrome devices built for business.
  • Cloud Search
    Enterprise search for employees to quickly find company information.
  • Security
    Detect, investigate, and respond to online threats to help protect your business.
  • Security Analytics and Operations
    Solution for analyzing petabytes of security telemetry.
  • Web App and API Protection
    Threat and fraud protection for your web applications and APIs.
  • Security and Resilience Framework
    Solutions for each phase of the security and resilience life cycle.
  • Risk and compliance as code (RCaC)
    Solution to modernize your governance, risk, and compliance function with automation.
  • Software Supply Chain Security
    Solution for improving end-to-end software supply chain security.
  • Smart Analytics
    Generate instant insights from data at any scale with a serverless, fully managed analytics platform that significantly simplifies analytics.
  • Data Warehouse Modernization
    Data warehouse to jumpstart your migration and unlock insights.
  • Data Lake Modernization
    Services for building and modernizing your data lake.
  • Spark on Google Cloud
    Run and write Spark where you need it, serverless and integrated.
  • Stream Analytics
    Insights from ingesting, processing, and analyzing event streams.
  • Business Intelligence
    Solutions for modernizing your BI stack and creating rich data experiences.
  • Data Science
    Put your data to work with Data Science on Google Cloud.
  • Marketing Analytics
    Solutions for collecting, analyzing, and activating customer data.
  • Geospatial Analytics and AI
    Solutions for building a more prosperous and sustainable business.
  • Datasets
    Data from Google, public, and commercial providers to enrich your analytics and AI initiatives.
  • Startups and SMB
    Accelerate startup and SMB growth with tailored solutions and programs.
  • Startup Solutions
    Grow your startup and solve your toughest challenges using Google’s proven technology.
  • Startup Program
    Get financial, business, and technical support to take your startup to the next level.
  • Small and Medium Business
    Explore solutions for web hosting, app development, AI, and analytics.
  • Software as a Service
    Build better SaaS products, scale efficiently, and grow your business.
Products
  • Featured Products
  • Compute Engine
    Virtual machines running in Google’s data center.
  • Cloud Storage
    Object storage that’s secure, durable, and scalable.
  • Cloud SDK
    Command-line tools and libraries for Google Cloud.
  • Cloud SQL
    Relational database service for MySQL, PostgreSQL and SQL Server.
  • Google Kubernetes Engine
    Managed environment for running containerized apps.
  • BigQuery
    Data warehouse for business agility and insights.
  • Cloud CDN
    Content delivery network for delivering web and video.
  • Dataflow
    Streaming analytics for stream and batch processing.
  • Operations
    Monitoring, logging, and application performance suite.
  • Cloud Run
    Fully managed environment for running containerized apps.
  • Anthos
    Platform for modernizing existing apps and building new ones.
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  • AI and Machine Learning
  • Vertex AI
    Unified platform for training, running, and managing ML models.
  • Vertex AI Workbench
    Single interface for the entire Data Science workflow.
  • AI Infrastructure
    Options for training deep learning and ML models cost-effectively.
  • AutoML
    Custom machine learning model development, with minimal effort.
  • Natural Language AI
    Sentiment analysis and classification of unstructured text.
  • Speech-to-Text
    Speech recognition and transcription across 125 languages.
  • Text-to-Speech
    Speech synthesis in 220+ voices and 40+ languages.
  • Translation AI
    Language detection, translation, and glossary support.
  • Video AI
    Video classification and recognition using machine learning.
  • Vision AI
    Custom and pre-trained models to detect emotion, text, and more.
  • Dialogflow
    Lifelike conversational AI with state-of-the-art virtual agents.
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  • See all AI and machine learning products
  • API Management
  • Apigee API Management
    Manage the full life cycle of APIs anywhere with visibility and control.
  • Apigee Integration
    API-first integration to connect existing data and applications.
  • Cloud Healthcare API
    Solution to bridge existing care systems and apps on Google Cloud.
  • AppSheet
    No-code development platform to build and extend applications.
  • API Gateway
    Develop, deploy, secure, and manage APIs with a fully managed gateway.
  • Compute
  • Compute Engine
    Virtual machines running in Google’s data center.
  • App Engine
    Serverless application platform for apps and back ends.
  • Cloud GPUs
    GPUs for ML, scientific computing, and 3D visualization.
  • Migrate for Compute Engine
    Server and virtual machine migration to Compute Engine.
  • Spot VMs
    Compute instances for batch jobs and fault-tolerant workloads.
  • Shielded VMs
    Reinforced virtual machines on Google Cloud.
  • Sole-Tenant Nodes
    Dedicated hardware for compliance, licensing, and management.
  • Bare Metal
    Infrastructure to run specialized workloads on Google Cloud.
  • Recommender
    Usage recommendations for Google Cloud products and services.
  • VMware Engine
    Fully managed, native VMware Cloud Foundation software stack.
  • Cloud Run
    Fully managed environment for running containerized apps.
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  • See all compute products
  • Containers
  • Google Kubernetes Engine
    Managed environment for running containerized apps.
  • Container Registry
    Registry for storing, managing, and securing Docker images.
  • Container Security
    Container environment security for each stage of the life cycle.
  • Cloud Build
    Solution for running build steps in a Docker container.
  • Deep Learning Containers
    Containers with data science frameworks, libraries, and tools.
  • Kubernetes Applications
    Containerized apps with prebuilt deployment and unified billing.
  • Artifact Registry
    Package manager for build artifacts and dependencies.
  • Knative
    Components to create Kubernetes-native cloud-based software.
  • Cloud Run
    Fully managed environment for running containerized apps.
  • Cloud Code
    IDE support to write, run, and debug Kubernetes applications.
  • Data Analytics
  • BigQuery
    Data warehouse for business agility and insights.
  • Looker
    Platform for BI, data applications, and embedded analytics.
  • Dataflow
    Streaming analytics for stream and batch processing.
  • Pub/Sub
    Messaging service for event ingestion and delivery.
  • Dataproc
    Service for running Apache Spark and Apache Hadoop clusters.
  • Cloud Data Fusion
    Data integration for building and managing data pipelines.
  • Cloud Composer
    Workflow orchestration service built on Apache Airflow.
  • Dataprep
    Service to prepare data for analysis and machine learning.
  • Dataplex
    Intelligent data fabric for unifying data management across silos.
  • Data Catalog
    Metadata service for discovering, understanding, and managing data.
  • Analytics Hub
    Service for securely and efficiently exchanging data analytics assets.
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  • See all data analytics products
  • Databases
  • AlloyDB for PostgreSQL
    Fully managed, PostgreSQL-compatible database for demanding enterprise workloads.
  • Cloud Bigtable
    Cloud-native wide-column database for large scale, low-latency workloads.
  • Firestore
    Cloud-native document database for building rich mobile, web, and IoT apps.
  • Memorystore
    In-memory database for managed Redis and Memcached.
  • Cloud Spanner
    Cloud-native relational database with unlimited scale and 99.999% availability.
  • Cloud SQL
    Fully managed database for MySQL, PostgreSQL, and SQL Server.
  • Database Migration Service
    Serverless, minimal downtime migrations to Cloud SQL.
  • Bare Metal Solution for Oracle
    Infrastructure to run specialized Oracle workloads on Google Cloud.
  • Firebase Realtime Database
    NoSQL database for storing and syncing data in real time.
  • Datastream
    Serverless change data capture and replication service.
  • Developer Tools
  • Artifact Registry
    Universal package manager for build artifacts and dependencies.
  • Cloud Build
    Continuous integration and continuous delivery platform.
  • Cloud Code
    IDE support to write, run, and debug Kubernetes applications.
  • Cloud Deployment Manager
    Service for creating and managing Google Cloud resources.
  • gcloud CLI
    Command line tools and libraries for Google Cloud.
  • Cloud Scheduler
    Cron job scheduler for task automation and management.
  • Cloud Source Repositories
    Private Git repository to store, manage, and track code.
  • Cloud Tasks
    Task management service for asynchronous task execution.
  • Google Cloud Deploy
    Fully managed continuous delivery to Google Kubernetes Engine.
  • Tekton
    Kubernetes-native resources for declaring CI/CD pipelines.
  • Tools for PowerShell
    Full cloud control from Windows PowerShell.
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  • See all developer tools
  • Healthcare and Life Sciences
  • Apigee Healthcare APIx
    FHIR API-based digital service production.
  • Cloud Healthcare API
    Solution for bridging existing care systems and apps on Google Cloud.
  • Cloud Life Sciences
    Tools for managing, processing, and transforming biomedical data.
  • Healthcare Natural Language AI
    Real-time insights from unstructured medical text.
  • Hybrid and Multicloud
  • Anthos
    Platform for modernizing existing apps and building new ones.
  • Looker
    Platform for BI, data applications, and embedded analytics.
  • Cloud Run for Anthos
    Integration that provides a serverless development platform on GKE.
  • Google Cloud Marketplace for Anthos
    Containerized apps with prebuilt deployment and unified billing.
  • Migrate for Anthos
    Tool to move workloads and existing applications to GKE.
  • Operations
    Monitoring, logging, and application performance suite.
  • Cloud Build
    Service for executing builds on Google Cloud infrastructure.
  • Traffic Director
    Traffic control pane and management for open service mesh.
  • Apigee API Management
    API management, development, and security platform.
  • Google Distributed Cloud
    Fully managed solutions for the edge and data centers.
  • Internet of Things
  • Cloud IoT Core
    IoT device management, integration, and connection service.
  • Edge TPU
    ASIC designed to run ML inference and AI at the edge.
  • Management Tools
  • Anthos Config Management
    Automate policy and security for your deployments.
  • Carbon Footprint
    Dashboard to view and export Google Cloud carbon emissions reports.
  • Cloud APIs
    Programmatic interfaces for Google Cloud services.
  • Cloud console
    Web-based interface for managing and monitoring cloud apps.
  • Cloud Mobile App
    App to manage Google Cloud services from your mobile device.
  • Cloud Shell
    Interactive shell environment with a built-in command line.
  • Config Connector
    Kubernetes add-on for managing Google Cloud resources.
  • Cost Management
    Tools for monitoring, controlling, and optimizing your costs.
  • Intelligent Management
    Tools for easily managing performance, security, and cost.
  • Private Catalog
    Service catalog for admins managing internal enterprise solutions.
  • Terraform on Google Cloud
    Open source tool to provision Google Cloud resources with declarative configuration files.
  • Media and Gaming
  • Game Servers
    Game server management service running on Google Kubernetes Engine.
  • OpenCue
    Open source render manager for visual effects and animation.
  • Transcoder API
    Convert video files and package them for optimized delivery.
  • Migration
  • Application Migration
    App migration to the cloud for low-cost refresh cycles.
  • BigQuery Data Transfer Service
    Data import service for scheduling and moving data into BigQuery.
  • Cloud Foundation Toolkit
    Reference templates for Deployment Manager and Terraform.
  • Database Migration Service
    Serverless, minimal downtime migrations to Cloud SQL.
  • Migrate for Anthos
    Components for migrating VMs into system containers on GKE.
  • Migrate for Compute Engine
    Components for migrating VMs and physical servers to Compute Engine.
  • Rapid Assessment & Migration Program (RAMP)
    End-to-end migration program to simplify your path to the cloud.
  • Transfer Appliance
    Storage server for moving large volumes of data to Google Cloud.
  • Storage Transfer Service
    Data transfers from online and on-premises sources to Cloud Storage.
  • VMware Engine
    Migrate and run your VMware workloads natively on Google Cloud.
  • Networking
  • Cloud Armor
    Security policies and defense against web and DDoS attacks.
  • Cloud CDN
    Content delivery network for serving web and video content.
  • Cloud DNS
    Domain name system for reliable and low-latency name lookups.
  • Cloud Load Balancing
    Service for distributing traffic across applications and regions.
  • Cloud NAT
    NAT service for giving private instances internet access.
  • Hybrid Connectivity
    Connectivity options for VPN, peering, and enterprise needs.
  • Network Connectivity Center
    Connectivity management to help simplify and scale networks.
  • Network Intelligence Center
    Network monitoring, verification, and optimization platform.
  • Network Service Tiers
    Cloud network options based on performance, availability, and cost.
  • Traffic Director
    Traffic control pane and management for open service mesh.
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  • See all networking products
  • Operations
  • Cloud Logging
    Google Cloud audit, platform, and application logs management.
  • Cloud Monitoring
    Infrastructure and application health with rich metrics.
  • Error Reporting
    Application error identification and analysis.
  • Kubernetes Engine Monitoring
    GKE app development and troubleshooting.
  • Cloud Trace
    Tracing system collecting latency data from applications.
  • Cloud Profiler
    CPU and heap profiler for analyzing application performance.
  • Cloud Debugger
    Real-time application state inspection and in-production debugging.
  • Intelligent Operations
    Tools for easily optimizing performance, security, and cost.
  • Security and Identity
  • Cloud IAM
    Permissions management system for Google Cloud resources.
  • Assured Workloads
    Compliance and security controls for sensitive workloads.
  • Cloud Key Management
    Manage encryption keys on Google Cloud.
  • Confidential Computing
    Encrypt data in use with Confidential VMs.
  • Security Command Center
    Platform for defending against threats to your Google Cloud assets.
  • Cloud Data Loss Prevention
    Sensitive data inspection, classification, and redaction platform.
  • Managed Service for Microsoft Active Directory
    Hardened service running Microsoft® Active Directory (AD).
  • Access Transparency
    Cloud provider visibility through near real-time logs.
  • Titan Security Key
    Two-factor authentication device for user account protection.
  • Secret Manager
    Store API keys, passwords, certificates, and other sensitive data.
  • BeyondCorp Enterprise
    Zero trust solution for secure application and resource access.
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  • See all security and identity products
  • Serverless Computing
  • Cloud Run
    Fully managed environment for running containerized apps.
  • Cloud Functions
    Platform for creating functions that respond to cloud events.
  • App Engine
    Serverless application platform for apps and back ends.
  • Workflows
    Workflow orchestration for serverless products and API services.
  • Storage
  • All Storage Products
    Cloud-based storage services for your business.
  • Cloud Storage
    Object storage that’s secure, durable, and scalable.
  • Filestore
    File storage that is highly scalable and secure.
  • Persistent Disk
    Block storage for virtual machine instances running on Google Cloud.
  • Cloud Storage for Firebase
    Object storage for storing and serving user-generated content.
  • Local SSD
    Block storage that is locally attached for high-performance needs.
  • Storage Transfer Service
    Data transfers from online and on-premises sources to Cloud Storage.
  • Google Workspace Essentials
    Secure video meetings and modern collaboration for teams.
Pricing
  • Save money with our transparent approach to pricing
  • Google Cloud's pay-as-you-go pricing offers automatic savings based on monthly usage and discounted rates for prepaid resources. Contact us today to get a quote.
  • Request a quote
  • Google Cloud
  • Pricing overview
    Pay only for what you use with no lock-in.
  • Price list
    Get pricing details for individual products.
  • Pricing calculator
    Calculate your cloud savings.
  • Google Cloud Free Program
    $300 in free credits and 20+ free products.
  • Related Products
  • Google Workspace
  • Google Maps Platform
  • Chrome Enterprise
  • Apigee
  • Looker
  • Firebase
Getting started
  • Get started with Google Cloud
  • Start building right away on our secure, intelligent platform. New customers get $300 in free credits to use toward Google Cloud products and services.
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  • Self-service Resources
  • Get started
    Get started with Google Cloud.
  • Developer Center
    Stay in the know and become an Innovator.
  • Google Cloud certification
    Prepare and register for certifications.
  • Expert help and training
  • Consulting
    Partner with our experts on cloud projects.
  • Technical Account Management
    Get ongoing guidance from Google.
  • Training
    Enroll in on-demand or classroom training.
  • Partners and third-party tools
  • Google Cloud partners
    Explore benefits of working with a partner.
  • Become a partner
    Join the Partner Advantage program.
  • Google Cloud Marketplace
    Deploy ready-to-go solutions in a few clicks.
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  • Application Modernization
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  • Unlocking Legacy Applications Using APIs
  • Open Banking APIx
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  • Infrastructure Modernization
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  • SAP on Google Cloud
  • High Performance Computing
  • Windows on Google Cloud
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  • Google Workspace Essentials
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  • Web App and API Protection
  • Security and Resilience Framework
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  • See all products (100+)
  • AI and Machine Learning
  • Vertex AI
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  • Translation AI
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  • Vision AI
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  • See all AI and machine learning products
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  • AppSheet
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  • Compute Engine
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  • Migrate for Compute Engine
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  • See all compute products
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  • See all data analytics products
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  • AlloyDB for PostgreSQL
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Our shared security partnership

Looker can connect to your organization’s database and is designed to leave your data in that database, or as otherwise instructed by you. Because Looker connects to technology that you are responsible for maintaining, security is a shared responsibility between Looker and you. We publish our security posture and best practices publicly here. If you use embedded analytics functionality, Looker has developed security best practices you can leverage to help mitigate security concerns.

Application data shared by Looker

While there is no permanent storage of your data in the Looker application, Looker utilizes a number of first- and third-party tools in order to provide and improve the service. Unless stated, all services share data with locations in the United States.

Application services include:

Licensing data

A Looker service that gathers information about how the service is being used to ensure that usage is in compliance with the customer’s licensing terms. This information includes metadata about users, roles, database connections, server settings, features used, API usage, and version.

Product usage

A Looker service and Google Analytics 360 gather pseudonymized usage data about how users are using the Looker product and how well it is performing. This data is analyzed and used to improve the Looker product. Administrators can disable these services for their instance by contacting Support.

Configuration backups

A Looker service that encrypts backups for Looker system’s configuration, which includes saved Looks, query history, encrypted user and database credentials, and Looker user settings. Configuration backups are now stored in Google Cloud and retained for 180 days.  All configuration backups prior to January 2022 are stored in multiple cloud providers including AWS, Google Cloud, and/or Microsoft Azure and will expire by June 2022.

System error reports

Looker service that transmits runtime exceptions to Looker internal systems in order for Looker technicians to diagnose issues with the product. These messages are first sent as HTTPS requests, but will fail-over to email via a customer’s Looker’s SMTP settings if necessary.

Support access

Optional Looker service that allows Looker technicians to troubleshoot problems by permitting authentication into a customer’s Looker application. This access is limited to Support use cases and can be enabled by customers.

Data actions

Optional Looker service that forwards data, upon your instruction, to a variety of third-party services of your choosing. Any data your users send using an action will be processed temporarily on Looker’s managed Action Hub rather than in your Looker instance. https://docs.looker.com/admin-options/platform/actions

Email notifications

Optional third-party service (Twilio SendGrid) that transmits emails from noreply@looker.com and noreply@lookermail.com in order to provide new account welcome emails, forgotten password reset links, and scheduled data delivery for Looker users. If you prefer, you can alter this configuration to use your own SMTP integration instead.

LookML storage

Develop and store your LookML code in Looker’s first party git repository.  Customers that implemented Looker’s legacy third-party service (GitHub) will be migrated to their own git repository or Looker’s first party git repository by the 23.0 release. Customers can use their own git repo by updating this configuration. 

In-app guides and in-product messaging

Optional third-party service (Pendo) that delivers personalized messages to users to help them more easily use the Looker product. This service collects basic pseudonymized usage data in order to personalize messages and guides and submit feedback. Administrators can disable this service for their instance.

Support chat and tickets

Optional third-party service (Zendesk) that provides an embedded chat client in order to facilitate product support.

NOTE: We regularly review both our internal services and third-party service providers to ensure that the data we collect is aligned with the service’s intent, and that the security measures employed meet our high security standards.

Google responsibilities

Cloud security

Google uses established public cloud hosting providers that the customer selects, to augment Looker’s security program with additional security and availability operational controls.

Product security

Google is responsible for ensuring that the code quality for the Looker application is developed according to industry-wide best practices for secure software development and is regularly tested for vulnerabilities.

Corporate and Physical security

Google is responsible for educating and disseminating security best practices. 

Your responsibilities

Cloud security

You are responsible for configuring secure access between the Looker application and your database. Google provides multiple recommendations on how to configuring this access, including:

  • Enabling secure database access using tools like IP allowlisting, SSL/TLS encryption, and SSH tunneling
  • Setting up the most locked-down database account permissions for Looker that still allow it to perform needed functions

Product security

You are also responsible for controlling access and permissions for users of your Looker instance. Google recommends:

  • Setting up user authentication using either a native username/password option or, preferably, using a more robust authentication mechanism like 2FA, LDAP, Google OAuth, or SAML
  • Setting up the most restrictive user permissions and content access that still allow people to carry out their work, paying special attention to who has admin privileges
  • Setting up any API usage in a secure way
  • Regularly auditing any public access links your users create and restricting the permission to create them, as necessary

Cloud security architecture

Google hosts the Looker application on proven public clouds, which means that as a Looker customer you can inherit the robust standards of cloud security maintained by these cloud providers (currently AWS, Azure, and Google Cloud) in addition to the security best practices within the Looker product. Google uses industry best practices for the development and testing of the Looker application, ensuring that code quality meets appropriate standards before becoming part of a Looker release.  For more information about how Looker works with your data, see Looker’s Privacy Notice.   

Cloud infrastructure

Public cloud facilities

The Looker application is managed in public cloud datacenters. These facilities implement various physical and environmental controls to ensure that Looker customer data is well protected from possible theft or loss.

Logical separation of data

While Looker does not persist customer database information, unless instructed by the Customer, the application does store configuration information, event data, and cached query results. Looker is architected to logically separate this information in order to isolate customer data and reduce cross-tenant exposure risk.

Data security architecture

Looker follows best practices for security architecture. Proxy servers secure access to the Looker application by providing a single point to filter attacks through IP denylisting and connection rate limiting.

Redundancy

Looker employs a Cloud-based distributed backup framework for Looker-hosted customer servers.

Availability and durability

The Looker application can be hosted in a variety of different public cloud data centers across the globe.

Monitoring & authentication

Access to a customer’s back-end servers

Access to a Looker-hosted back-end environment requires approval and multiple layers of authentication.

Access to a customer’s Looker application

Google employee access to customer Looker instances is provided in order to support a customer's needs. Access requires approval and multiple layers of authentication. Additionally, customers can control all access from Looker to their application via a Support toggle.

Monitored user access

Access to your Looker environment is uniquely identified, logged, and monitored.

Network and application vulnerability scanning

Looker’s front-end application and back-end infrastructure are scanned for known security vulnerabilities at least monthly.

Centralized logging

Logs across the Looker production and corporate environments are collected and stored centrally for monitoring and alerting on possible security events.

Reputation monitoring/ threat intelligence

Collected logs and network activity are checked against commercial threat intelligence feeds for potential risks.

Anomaly detection

Anomalous activity, like unexpected authentication activity, triggers alarms.

Data security encryption

AES encryption

Locally-stored sensitive application data, including database connection configurations and cached query data, is encrypted and secured using AES encryption.

Secure credential storage & encryption

Native usernames and passwords are secured using a dedicated password-based key derivation function (bcrypt) with hashing and salting.

TLS encryption

Data in transit is encrypted and secured from the user's browser to the application via TLS 1.2.

SSL / SSH encryption

Looker enables you to configure your database connection via encrypted TLS 1.2 or SSH.

Product security

Overview

Code development

Code development is done through a documented SDLC process that includes guidance on how code is tested, reviewed, and promoted to production.

Peer review and unit testing of code

Code is peer reviewed before being committed to a release version. Functional and unit tests are performed using automated tools.

Routine developer training

Developers are regularly trained on secure coding practices.

Code quality tests

Looker utilizes automated tests specifically targeting injection flaws, input validation, and proper CSRF token usage.

Regular third-party penetration testing

Looker performs regular third-party penetration tests against the Looker application and hosted environment.

Single sign-on

Looker provides SAML-based single sign-on for users, offering support for SSO solutions from Google Apps, OneLogin, and SAML.

LDAP authentication

Looker provides the ability to authenticate users based on Lightweight Directory Access Protocol (LDAP), enabling administrators to link LDAP groups to Looker roles and permissions.

Two-factor authentication

Looker provides the ability to use two-factor authentication via Google Authenticator.

Responsible disclosure

Looker embraces the security community and operates a responsible disclosure program to facilitate security vulnerability reporting.

Security due diligence of third-party service providers

All third-party service providers go through an annual security review. For in-app guides, Looker serves the third-party software (Pendo) Javascript. The individual guides are vetted and allowlisted by Looker. When fetching a guide from Pendo, Looker validates that the guide is unchanged using SHA-256 integrity hashes. If there are any changes to the guide after Looker’s review, Looker prevents use of the changed guide.

Corporate security

Google has robust security protocols that are meant to secure Looker office spaces and materials that contain sensitive information. Learn about Google security at: https://cloud.google.com/security

Data security, privacy, & compliance

One of the priorities of Google Cloud security practices is to ensure that use of your data is transparent, safe, and respectful. To that end, Looker maintains a Compliance team to perform regular assessments and ensure that risks are appropriately being mitigated and that controls are designed and operating correctly.

Data security & compliance

SOC 2 type II

Looker’s SOC 2 Type II report covers the trust services categories of Security, Confidentiality, and Availability and is audited annually. The report is available, upon request, for review by existing customers and new prospects. As the information is confidential, we require a signed NDA to review the report. 

Note: While our current SOC 2 Type II report only covers our customers housed in the AWS and Google Cloud environment, we are actively working on our SOC 2 Type report for our Azure environment.

HIPAA security

Looker customers include HIPAA Covered Entities and Business Associates. Since Looker doesn’t extract your data, we don’t categorize data as sensitive, personal health information, or according to other schemas. Instead, we handle all data according to the same security standards. To support HIPAA compliance, Looker engages with a third-party to perform HIPAA Security Rule audits annually. To assist you with your HIPAA-related security obligations, Looker maintains a Business Associate Agreement (BAA) available to execute as needed.

Cloud Security Alliance (CSA) STAR assessment

Looker has completed the CSA's Consensus Assessments Initiative Questionnaire (CAIQ), which provides a set of questions a cloud consumer may wish to ask of Looker to ascertain their compliance with the Cloud Controls Matrix and CSA best practices. It is available for download here and will be updated periodically.

ISO 27001 certification

Looker has completed the ISO 27001 Compliance certification and it can be viewed on our compliance portal, under NDA. By being audited to the ISO 27001 standard, we demonstrate our commitment to identifying risks and putting in place strong, repeatable controls ensuring that our organization maintains a secure posture.

Other security compliance initiatives

Looker also provides options to help you with other compliance efforts. Ask your sales representative for more information.

Data privacy

Determine where Looker is hosted

Looker provides a number of locations where your Looker application and configuration backups can be hosted. This includes the US, Japan, Ireland, Germany, Australia, or Brazil.

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