Incident Response for Management

This course is designed to teach non-technical management staff how to respond to an incident and how to work with investigators during an incident response event. This course includes a series of hands-on exercises that highlight all phases of the investigation lifecycle.

Participants will learn how to respond to a detected incident, describe the incident to stakeholders, differentiate among different evidence acquisition methods, understand how investigators conduct an investigation, evaluate different remediation methods, and review an investigative report. 

By the end of this course, participants will be able to actively provide non-technical support to an investigation by understanding the full scope of incident response processes and procedures.

By the end of this course, students will know how to:

• Determine how to respond to an incident immediately after initial notification
• Summarize an incident for relaying to a trusted partner
• Choose an investigation plan most suited to investigate your organization’s incident
• Choose a remediation plan most suited to investigate your organization’s incident
• Evaluate an investigative report for quality
• Summarize the events described in an incident report

The audience for this course includes organization management that are commonly asked to work with or as part of an investigative team, such as management involved in information security and technology.

In-classroom or virtual instructor-led training

• Two days (in-person delivery)
• Three days (virtual delivery)

Students should bring their own laptop with the latest browser of choice (Firefox or Google Chrome prefered) and a stable internet connection of at least 10 mbps.