Unable to update Google Cloud VMware Engine tools

Problem

You are unable to upgrade VMware tools beyond what is available on Google Cloud VMware Engine ESXi hosts.

Environment

  • Google Cloud VMware Engine 

Solution

  1. Download the newest tools ISO from VMware.
  2. Upload it to the content library.
  3. Attach the ISO to the VM and upgrade tools.
  4. Contact support in order to create a new tools repository.

Cause

VMware tools version is typically controlled by the ESXi version installed.