Troubleshooting response errors

If you don't get a successful response from a request to your Cloud Endpoints Frameworks API, you can use Stackdriver Logging in the Google Cloud Platform Console to help troubleshoot.

Viewing logs

  1. In the GCP Console, go to the Stackdriver Logging > Logs (Logs Viewer) page.

    Go to the Logs Viewer page

  2. From the project drop-down list at the top of the page, select the GCP project in which you created your API.

  3. Select GAE Application and All logs.

  4. Adjust the time range until you see a row that shows an error.

  5. Click Expand All to see the entire log for the error.

The following section provides troubleshooting information for specific error messages. If you are unable to fix the issue, copy one of the log entries that shows the error and paste it in a text file. Include the log in any communication that you have with Google.

503 Service Unavailable

App Engine might take a few minutes to respond successfully to requests. If you send a request and get a 503 error, wait a few minutes and try the request again. If you still don't get a successful response, check the Stackdriver logs. The following are some error messages that you might see in the Stackdriver logs.

Error message Troubleshooting
No service YOUR_PROJECT_ID.appspot.com found or permission denied. If this is a new Endpoints service, make sure you've deployed the service config using gcloud. Endpoints Frameworks for Python logs this error when it fails to load the service configuration for the service that you have specified in your app.yaml file. This error can happen when you haven't deployed the OpenAPI document for your API by using gcloud endpoints services deploy, or the Service Management API isn't enabled. When you deploy the OpenAPI document for your API, the gcloud command automatically enables the following:
  • Google Service Management API (servicemanagement.googleapis.com)
  • Google Cloud Endpoints (endpoints.googleapis.com)
  • Google Cloud APIs (cloudapis.googleapis.com)
If you have disabled any of these services, you must reenable them. See Enabling and disabling APIs for more information.
The service YOUR_PROJECT_ID.appspot.com was found, but no service config was found for version SERVICE_CONFIG_ID. Endpoints Frameworks for Python logs this error when it fails to find the service configuration ID that you have specified for ENDPOINTS_SERVICE_VERSION in your app.yaml file. To fix this error:
  1. Get the service configuration ID.
  2. Edit your app.yaml file and set ENDPOINTS_SERVICE_VERSION to the service configuration ID.
  3. Redeploy your app:
    gcloud app deploy

404 Not Found

If you recently migrated to Endpoints Frameworks version 2, and you get the 404 Not Found error message, see the following sections to troubleshoot the issue:

Issues with the example Invoke-WebRequest

In some versions of Windows PowerShell, the example Invoke-WebRequest in the tutorials fails. We have also received a report that the response contained a list of unsigned bytes that had to be converted to characters. If the example Invoke-WebRequest didn't return the expected result, try sending the request using another application. Following are a few suggestions:

  • Start Cloud Shell, and follow the Linux steps in the tutorial that you were using to send the request.
  • Use a third-party application such as the Chrome browser extension Postman (offered by www.getpostman.com). When creating the request in Postman:

    • Select POST as the HTTP verb.
    • For the header, select the key content-type and the value application/json.
    • For the body, enter: {"message":"hello world"}
    • Enter the URL for the sample application. For example:

      https://example-project-12345.appspot.com/_ah/api/echo/v1/echo
      
  • Download and install curl, which you run in the Command prompt. Because Windows doesn't handle double quotation marks nested inside single quotation marks, you have to change the --data option in the example, as follows: --data "{\"message\":\"hello world\"}"

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