Large omnichannel businesses have to manage an enormous amount of information. Combining data from physical spaces, like camera footage for security, with data from digital channels, like customer interactions, creates a portfolio of deeply valuable insights. However, collecting and collating that information is highly manual, and the data is often fragmented across many tools. Whale is an AI platform built to run end-to-end enterprise operations. Through its connected solutions —SpaceSight, Echo, Harbor, Lume, and Alivia—Whale provides a unified solution that enables global brands to see, hear, remember, express, and think through complex operational challenges.

By deploying Alivia, a specialized AI agent that serves as the brain behind Whale’s full suite of AI solutions, including SpaceSight for real-time ground monitoring and Echo for ambient sound capture, Whale helps businesses automate operations compliance, capture customer sentiments, and deliver real-time coaching. Delivering on this ambitious promise requires a high-performance cloud infrastructure capable of efficiently processing massive volumes of multimodal data—including real-time video streams, multilingual voice recordings, and extensive asset libraries.