L&T Technology Services

LTTS reduces alert fatigue and accelerates threat response with Google SecOps

Results on Google Cloud
  • Google SecOps reduces analyst alert fatigue by up to 70%

  • Google SecOps enables 12-month retrospective threat hunting

  • Google SecOps cuts MTTR from 24-48 hours to under 20 minutes

LTTS protects client IP with Google SecOps, reducing alert fatigue by 65%-70% and shrinking response times from hours to minutes.

Securing the future of global engineering

When we started our evaluation, we were not just looking at what we need now, but at a partner who can give us something we need three years down the line. That is when we felt Google was the right choice.

Sandeep Karan

Head of Cybersecurity, L&T Technology Services

As a global engineering R&D firm, L&T Technology Services (LTTS) routinely stores client data such as unreleased automotive designs, aerospace plans, and medical devices awaiting regulatory approval.

Operating under a traditional managed service provider model left LTTS feeling like a tenant in its own security, burdened by restricted data retention, common detection rules, and four-hour service-level agreements during critical incidents. Recognizing the need to look ahead and reclaim ownership of its cybersecurity, LTTS sought a forward-thinking transformation partner in Google Cloud.

Accelerating response with native AI capabilities

LTTS chose Google Cloud because with Gemini in Google SecOps, VirusTotal and Mandiant threat intelligence are natively woven into Google Security Operations (SecOps). By eliminating restrictive data costs, LTTS now centralizes a full 12 months of data for retrospective threat hunting, up from just one month.

The transformation profoundly impacted human efficiency: alert fatigue dropped by 65%-70%, and analysts now spend time enhancing engineering detection rules rather than triaging. Ultimately, the automated playbooks slashed the mean time to respond (MTTR) from hours or days to under 20 minutes with a human-in-the-loop, allowing teams to improve their productivity.

L&T Technology Services (LTTS) is a global engineering services and R&D company. Operating out of 22 global design centers and over 100 innovation labs, LTTS helps clients innovate and secure sensitive intellectual property.

Industry: Technology

Location: India

Products: Google Security Operations (SecOps), Gemini in Google SecOps

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