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Katadata: Transforming the newsroom with AI-powered sentiment analysis on Google Cloud

Google Cloud Results
  • Processing time for media analysis reduced from 3 hours to 15 minutes

  • The system scales to process over 10,000 articles daily, overcoming manual limitations

  • The gen AI model saves users up to 30% time, boosting productivity

  • Shared summaries enhance system efficiency by 40%, team performance by 15%

  • Operational costs reduced by 20% through optimized resource usage

Katadata leveraged Google Cloud's AI capabilities, including Google Gemini and Natural Language API, to implement an AI-driven framework for news summarization and sentiment analysis, transforming their media intelligence and enhancing efficiency, collaboration, and cost savings.

Addressing manual inefficiencies and scalability challenges

Our mission is to provide clarity through data, but our manual analysis process was becoming a bottleneck to growth and efficiency. We realized the future was in AI-driven automation.

Anugerah T

CTO, Katadata

Before implementing its AI-driven solution, Katadata, a leading online media and research company, faced significant operational and technical challenges. The company’s existing process for reviewing comments and feedback was entirely manual, consuming 3-4 hours daily for repetitive sentiment tagging. 

This prevented skilled analysts from focusing on higher-value insights. The legacy system, as well as attempts with other solutions, struggled to handle the growing volume of news articles and sentiment data, with manual analysis of up to 10,000 articles per day being unsustainable. Spikes during major news cycles created bottlenecks, delaying client reports.

Furthermore, manual sentiment analysis was subjective, leading to inconsistent reporting and affecting the credibility of their objective, data-driven intelligence. Recognizing a market opportunity due to the lack of sentiment analysis case studies in Indonesia, Katadata sought an innovative and robust AI-driven framework to enhance news summarization and sentiment analysis, aiming to improve information quality and reinforce its trusted reputation.

Katadata team

Implementing AI-driven media intelligence with Google Cloud

To address the challenges it faced and capitalize on the market opportunity, Katadata chose Google Cloud for its digital transformation and partnered with Devoteam, a Google Cloud Partner, to implement an advanced, two-stage AI-driven solution leveraging Google Gemini to manage extensive data. This system was designed to significantly enhance the summarization and analysis of news articles. 

The initial stage involved AI analyzing and summarizing thousands of articles, concurrently identifying the sentiment within each. This enriched data then fueled the second stage: an intelligent AI Search. This advanced system, unlike typical keyword searches, allows the client's team to rapidly gain insights based on context and specific market sentiment, enabling a deeper, more actionable understanding of the information.  

Here's a fuller elaboration of this two-phase process. First, for News Article Summary, skilled writers craft articles, and then Google's AI technology, specifically the Flash model, generates concise summaries, streamlining content processing. Second, for Semantic Search, machine learning models understand the context of user keywords, delivering more accurate and relevant search results on Katadata and Databooks platforms. This allows users to find content based on the meaning of words, instead of just literal keyword matches. 

Beyond sentiment analysis and semantic search, Devoteam's collaboration also extended to creating a strong bilingual translation system that prioritizes accuracy and cultural relevance. This project used an iterative method to integrate Gemini AI for smooth translations. The steps included selecting specific articles for initial testing, designing precise prompts for translation and paraphrasing, conducting human reviews of AI outputs to catch errors and make improvements, and preparing text simply to ensure readability. This systematic approach ensures translations are linguistically correct and natural-sounding, making content accessible to a global audience.

By leveraging advanced natural language processing and machine learning algorithms, Gemini ensures that the insights derived are both timely and relevant, providing audiences with a deeper understanding of public narratives based on credible data sources. 

Katadata chose Google Cloud due to its advanced, accessible, and integrated AI capabilities, backed by Devoteam's expertise. Key differentiators included Google Cloud's Natural Language API for highly accurate sentiment analysis in Bahasa Indonesia, eliminating the need for custom model development; Vertex AI for managing the entire machine learning workflow; seamless integration with other data services; and the availability of expert local partners, such as Devoteam.

Enhancing user engagement with advanced recommendation systems

Devoteam developed a sophisticated recommendation system that significantly improved user engagement for Katadata. This system delivers personalized content suggestions to users as they browse news, enriching their overall experience.

The intelligent platform integrates three core services: Databox, Video, and Katadata Article. Databox provides users with relevant data visualizations, such as charts and diagrams, to offer deeper insights. The Video service presents customized video recommendations based on the articles users are currently viewing or have previously shown interest in. Furthermore, Katadata Article suggests highly pertinent related articles, encouraging users to continue their content exploration.

This unified approach ensures that each user interaction with Katadata is enhanced by timely and relevant content suggestions, cultivating a more knowledgeable and active audience.

Katadata, an Indonesian media and research company, offers credible economic, business, and financial data and analysis. It serves as a key reference for practitioners, investors, and policymakers.

Industry: Technology

Location: Indonesia 

Products: Google Cloud, Google Gemini, Natural Language API, Vertex AI


About Google Cloud partner- Devoteam

Devoteam, a Google Cloud Partner, has 650+ Google experts with 10 Google Cloud Specializations. The company has helped hundreds of organizations grow with Google Cloud and moved over 1M users to Google Workspace.

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