Kata.ai

Kata.ai: Making hyper-personalized interactions and automations possible with AI

Google Cloud Results
  • Improved cost efficiency by 40% with reduced infrastructure expenses and operational overhead

  • Decreased application deployment time by 40%

  • Enabled faster market entry and joint go-to-market initiatives

  • Improved AI adoption strategies

Kata.ai sought a more scalable and cost-effective solution for its AI Agent products, backed by a robust infrastructure and strong support team. With Google Cloud, Kata.ai saw improved resource efficiency, security, and useful insights to better drive growth.

The new way to enhance customer experience with multi-channel AI Agents

As a provider of intelligent agents for major corporations across the financial service, healthcare, FMCG’s and retail industries, Kata.ai’s GenAI solutions and the Kata Platform enables the creation of engaging agents that work across multiple channels. 

However, with growing monetary and time costs, together with the changing needs of industries, the company needed a better way to drive its growth and provide the right infrastructure for its clients to go further.

The capabilities of the Google Cloud suite paved the way to do just that, delivering a more scalable and cost-effective solution backed up by strong support from the Google team.

Google Cloud has helped us improve resource efficiency and enhance security for our systems, while Google provided valuable insights for discussions and additional support through GTM programs.

Berlian Putri Maha Rini

Partnership and Solution Manager, Kata.ai

Why Google Cloud?

Working with products such as Google Kubernetes Engine and BigQuery, Kata.ai can do more when it comes to scaling its solutions and utilizing data in more useful ways. Resource efficiency has been greatly improved, allowing for 40% faster deployment time and accelerating project delivery. Actionable insights are also more readily drawn, driving more informed decision-making for the business and customers alike.

Google Cloud Large Language Models, along with generative AI, enhance the chatbots further with hyper-personalization for customer interactions, elevating the experience. The automating of repetitive tasks adds to increased efficiency for the company as well. All these results are complemented with Google’s support in the form of joint go-to-market initiatives and additional insights.

Kata.ai UX on laptop

Kata.ai is an Indonesian Conversational Artificial Intelligence company focusing on enhancing the understanding of human conversations, improving the way humans collaborate with machines.

Industry: Software

Location: Indonesia 

Products: Google Kubernetes Engine, BigQuery, Cloud Storage, Cloud SQL, Compute Engine, Large Language Models, Memorystore


About Google Cloud partner — Metrodata

Metrodata is Indonesia’s leading information and communication technology company, utilizing the power of IT hardware, software, and AI to assist clients in adapting and transforming to the digital world.

Google Cloud Partners
  • Metrodata
Google Cloud