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Edsy transforms English education in Thailand with scalable AI infrastructure

Google Cloud Results
  • Scales to answer 1M+ daily student support requests with Cloud Run

  • Streamlines development with a unified cloud ecosystem

  • Develops new educational content faster with Gemini LLMs

Edsy uses Google Cloud to create new English language learning solutions to simplify and accelerate skills development.

Bridging the English fluency gap with AI-powered learning

Edsy, an edtech company in Thailand, is on a mission to address a critical challenge: the lack of English fluency that prevents millions of talented individuals in Asia from accessing global opportunities. The company believes in a technology-first approach to empowering teachers to engage personally and building student confidence. This "AI for good" philosophy has developed into the company's overall approach to adopting new technology that supports that mission.

Managing multiple, small cloud environments made our service unreliable. Google Cloud unifies our technology, helps our developers build faster, and improves uptime which means we can handle more than 1M student queries or requests per day.

Napol Rachatasumrit

Co-Founder and CTO, Edsy

Initially a B2C live tutoring platform, Edsy pivoted to a B2B model to integrate directly into the formal education system to reach more students and scale its impact. The company recognized that one-to-many classroom structures limit students' speaking practice and their access to immediate feedback which are crucial for language acquisition.

In this journey, the company used multiple cloud providers, which led to unreliable service, frequent downtime, and increased management complexity. It decided to migrate its platform to Google Cloud, to unify its fragmented infrastructure, support its ambitious growth goals, and give its students the best possible experience. Consolidating on Google Cloud's streamlined operations helped Edsy boost developer productivity and ensure consistent service.

Edsy UI for Google Cloud

Building a robust, scalable, and intelligent learning platform

With its migration to Google Cloud, Edsy uses a suite of products to deliver its B2B English education solutions to almost a thousand schools across Thailand. At the core of the company's architecture is Cloud Run, which provides a serverless environment for Edsy's application services. With Pub/Sub, the company can feed user inputs, including everything from homework submissions to generating lesson content or chatbot queries, directly into BigQuery alongside student progress and performance data. This data warehouse, combined with Cloud Storage, allows Edsy to scale data management up and down automatically based on surges such as major homework deadlines.

Using our technology to support teachers gives them time back to work directly with kids that can use that extra human help. With our AI solutions in Google Cloud, we leave the relationships to our educators and the rest to technology.

Napol Rachatasumrit

Co-Founder and CTO, Edsy

With a more stable foundation, Edsy can further refine its AI-powered learning experiences. Through Vertex AI and Gemini 2.0 Flash, the company has built a layered system of AI agents which review one another for factual accuracy, grammar, and more. These agents operate in parallel to quickly return information to students while ensuring the responses are accurate. As the agents learn, they can provide even more tailored educational content and better feedback to users. Using Google Speech-to-Text APIs, Edsy can also more reliably ingest and review students' spoken assignments in real time, rather than reviewing transcripts. 

This AI-supported learning model gives students access to a wider range of verified, trusted resources faster than ever. Since these AI resources are available, teachers are also able to spend less time on developing new materials and more time on personalized instruction and support.

A group of students in a classroom

Future-proofing English education through continuous innovation

In its ongoing journey with Google Cloud, Edsy is focused on enhancing its educational offerings and reaching more students. The scalable and flexible nature of Google Cloud's infrastructure allows Edsy to quickly experiment with new technologies and integrate cutting-edge AI advancements into their platform. The company envisions a future where AI can dynamically adapt entire lesson content based on a student's ongoing performance and learning style, providing truly individualized educational pathways.

The unified nature of Google Cloud has also fostered greater collaboration within Edsy's development and content creation teams. With a consistent environment and shared tools, developers can iterate more rapidly, and content creators can work hand-in-hand with engineers to bring new AI-generated learning experiences to life. 

Beyond these technical improvements, the company is enthusiastic about its broader impact on English language education in Thailand. By providing an accessible, engaging, and personalized learning experience powered by Google Cloud, Edsy is helping to unlock global opportunities for millions of students, empowering them with the English fluency they need to succeed in an increasingly interconnected world.

Edsy architecture diagram

Edsy is an edtech company transforming English language education in Thailand and Asia through AI-powered, scalable learning solutions.

Industry: Education

Location: Thailand

Products: Cloud Run, Pub/SubBigQuery, Cloud Storage, Firestore, Vertex AI, Gemini LLMs

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