Web SDK Changelog

2.9 Sept 8, 2022

  • Support for Live Chat Resiliency

2.8 July 29, 2022

  • Support for signed custom data.

  • Various bug dixes and improvements.

2.7 June 27, 2022

  • Support for Surveys.

  • Various Bug Fixes and Improvements.

2.6 May 4, 2022

  • Support for Vietnamese, Thai, Turkish, and Arabic

  • Various bug fixes and improvements

2.5 March 31, 2022

  • Preferred Channel Parameter support

  • Co-browse support

  • Various bug fixes and improvements

2.4 February 15, 2022

  • Message Preview

  • Show EWT when there's only one contact option

  • Various bug fixes and improvements

2.3 January 18, 2022

  • Added a virtual agent chat dismissal timer that will place VA chat sessions to inactive status after a configurable time period of end user inactivity

  • Various bug fixes and improvements

2.2 October 4, 2021

  • Added external deflection links

  • Various bug fixes

2.1 August 24

  • Various bug fixes

2.0 June 23, 2021

  • Initial version of WebSDK V2, including new events, more customization options, and a smaller download size