2.9 Sept 8, 2022
- Support for Live Chat Resiliency
2.8 July 29, 2022
Support for signed custom data.
Various bug dixes and improvements.
2.7 June 27, 2022
Support for Surveys.
Various Bug Fixes and Improvements.
2.6 May 4, 2022
Support for Vietnamese, Thai, Turkish, and Arabic
Various bug fixes and improvements
2.5 March 31, 2022
Preferred Channel Parameter support
Co-browse support
Various bug fixes and improvements
2.4 February 15, 2022
Message Preview
Show EWT when there's only one contact option
Various bug fixes and improvements
2.3 January 18, 2022
Added a virtual agent chat dismissal timer that will place VA chat sessions to inactive status after a configurable time period of end user inactivity
Various bug fixes and improvements
2.2 October 4, 2021
Added external deflection links
Various bug fixes
2.1 August 24
- Various bug fixes
2.0 June 23, 2021
- Initial version of WebSDK V2, including new events, more customization options, and a smaller download size