CCAI Advisory Services Subscription

Partner with our experts to improve your Dialogflow CX virtual agent and overall end-to-end Contact Center AI solution. Get a full evaluation of your current solution and a report on areas of improvement and suggested next steps to get the most out of your virtual agents.

What your team gets

  • Best-in-class guidance

Leverage Google’s expertise in virtual agent design best practices, including intent design and steering (for more effective understanding), conversation design (for more natural interactions between humans and virtual assistants), bot architecture (for improved flow between user queries and responses), and telephony integration architecture (for better integration of your telephone systems to your business applications).
  • Strategies for an improved customer experience

Get an evaluation of your virtual agent’s current state, a report describing areas of improvements, and steps to optimize your virtual agent. Learn how to deliver natural interactions with deep learning technologies backed by the best in Google research and technology.
Key deliverables
  • Conversation design strategy
  • Technical design document
  • Quality control best practices
  • Agent performance improvement strategy guide
Google Cloud team include
  • Cloud Consultant AI
  • Strategic Cloud Engineer AI
  • Cloud Architect
Delivery time estimate
8 to 12 weeks
Price
Contact us for a quote

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