Receive your Transfer Appliance

Verify the package contents

Before connecting Transfer Appliance, we strongly recommend that you verify that the package arrived intact, with all required cables and equipment. We ensure you have everything necessary for a successful data transfer.

After receiving Transfer Appliance, verify that package contents are intact by doing the following:

  1. Confirm that the shipping case and tamper-evident seals are intact.

    D-rings secured by tamper-evident tag

  2. Break or cut the tamper-evident wire tag and open the shipping case.

  3. Contact the Transfer Appliance Team if any of the following items are missing:

    Item Description
    A photo depicting a NEMA 5-15p to c13 power cable NEMA 5-15p to C13 power cable
    A photo depicting a c14 to c13 power cable C14 to C13 power cable, for connections to the power distribution unit (PDU)
    A photo depicting a Category 6 network cable Category 6 (Cat6) network cable
    A photo depicting a QSFP+ Twinax copper network cable QSFP+ Twinax copper network cable
    A photo depicting a QSFP+ to 4xSFP+ network cable QSFP+ to 4xSFP+ network cable
    A photo depicting a USB-to-serial adapter cable USB-to-serial adapter cable – use only if instructed by Transfer Appliance Team
    A photo depicting a pin-to-socket serial adapter Pin-to-socket serial adapter
    A photo depicting a tamper-evident tag Wire tamper-evident tag
    An example tie-on tag Tie-on tag
    An example zip tie Zip tie
    An example shipping label pouch Shipping-label pouch
    A photo of a Transfer Appliance inside an opened shipping
                case Transfer Appliance

Validate the appliance

Before connecting the appliance to your network, you must run a small application on your laptop to validate that the appliance hasn't been tampered with during shipping.

The Transfer Appliance Attestation Application supports the following 64-bit operating systems:

  • Linux kernel 2.6.23 or later
  • Microsoft Windows Server 2012 or later
  • Microsoft Windows 10
  • Apple macOS 10.11 or later

To validate the appliance, do the following:

  1. Connect a Cat6 cable between the left network port and your laptop.

  2. Connect the supplied power cable to the power socket on the appliance and to an open power socket on a power distribution unit (PDU).

    Cable connections for Transfer Appliance

  3. Power on Transfer Appliance.

  4. Use ping to verify that you can contact the appliance through its management port:

    ping 169.254.20.1

    The following sample response resembles the output that is returned:

    PING 169.254.20.1 (169.254.20.1) 56(84) bytes of data.
    64 bytes from 169.254.20.1: icmp_seq=1 ttl=64 time=0.060 ms
    64 bytes from 169.254.20.1: icmp_seq=2 ttl=64 time=0.039 ms
    64 bytes from 169.254.20.1: icmp_seq=3 ttl=64 time=0.039 ms
    ^C
    --- 169.254.20.1 ping statistics ---
    3 packets transmitted, 3 received, 0% packet loss, time 2045ms
    rtt min/avg/max/mdev = 0.039/0.046/0.060/0.009 ms
    

  5. To download the Transfer Appliance Attestation Application to your laptop, do the following:

    Microsoft Windows

    1. Download the Transfer Appliance Attestation Application to your laptop.

    2. Open a Command Prompt, and navigate to the location where you downloaded the Transfer Appliance Attestation Application.

    3. To validate the appliance, run the following command on your laptop:

      taattestator_x86_64-windows.exe
      

    Linux

    1. On your laptop, open a terminal app.

    2. To download the Transfer Appliance Attestation Application, run the following command on your laptop:

      wget https://storage.googleapis.com/transferappliance/attestator/taattestator_x86_64-linux
      
    3. Run the following commands on your laptop to validate the appliance:

      chmod 0777 taattestator_x86_64-linux
      ./taattestator_x86_64-linux
      

    Apple macOS

    1. Open the Terminal app.

    2. Run the following command on your laptop to download the Transfer Appliance Attestation Application:

      curl -O https://storage.googleapis.com/transferappliance/attestator/taattestator_x86_64-darwin
      
    3. Run the following commands on your laptop to validate the appliance:

      chmod 0777 taattestator_x86_64-darwin
      ./taattestator_x86_64-darwin
      
  6. Complete the form in the email titled Google Transfer Appliance Delivered and Validation Steps. Enter the Transfer Appliance Attestation Passcode returned by the appliance in the form.

    If the device was not tampered with during shipping, the Transfer Appliance Team provides the appliance login credentials.

    If the device was tampered with during shipping, the Transfer Appliance Team provides you with return shipping instructions, and arranges for another appliance to ship to you.

Connect to Transfer Appliance

You need the login details for the appliance to connect to it. The Transfer Appliance Team provides the appliance login details in exchange for a Transfer Appliance Attestation Passcode that indicates the appliance wasn't tampered with during shipping.

After you have the login details, follow these steps to connect the appliance to your network:

  1. Keep the Cat6 cable connected between the left network port and your laptop.

  2. Connect a Cat6 cable to the right network port and to an open RJ45 port that's connected to your network.

    Network port highlighted on the appliance.

  3. Connect to the appliance:

    Windows

    1. Open Putty.
    2. For Connection type, select SSH.
    3. In the Host Name field, enter:

      169.254.20.1
                  

    4. For Connection type, verify that SSH is selected.
    5. Click Open.
    6. Enter the username provided by Transfer Appliance Team when prompted.
    7. Enter the password provided by Transfer Appliance Team when prompted.

    Linux

    1. Run the following command:

      ssh USERNAME@169.254.20.1
                  

      Replacing USERNAME with the username provided by Transfer Appliance Team.

    2. Enter the Transfer Appliance password when prompted.

    Mac

    1. Run the following command:

      ssh USERNAME@169.254.20.1
                  

      Replacing USERNAME with the username provided by Transfer Appliance Team.

    2. Enter the Transfer Appliance password when prompted.

Configure appliance software

Before you transfer data to Transfer Appliance you must verify the status of the appliance, and configure the software on the appliance to work on your network.

To configure the appliance's software, do the following:

  1. Verify the status of the appliance by running the following command from your laptop or workstation connected to the appliance:

    ta status 

    The following sample response resembles the output that is returned:

    You are ready to configure the appliance.
    
    Next steps:
    » Configure the appliance using one of the following commands:
      > ta config --data_port=RJ45 --ip=dhcp
      > ta config --data_port=QSFP --ip=dhcp
    » To set a static IP address and netmask, use the '--ip' flag. For example:
      > ta config --data_port=RJ45 --ip=192.168.0.100/24
      > ta config --data_port=QSFP --ip=192.168.0.100/24
    » To set a static IP address and gateway, use the '--ip' and '--gw' flags. For example:
      > ta config --data_port=RJ45 --ip=192.168.0.100/24 --gw=192.168.0.1
      > ta config --data_port=QSFP --ip=192.168.0.100/24 --gw=192.168.0.1
      
  2. Configure the appliance. You can configure the appliance to use DHCP to obtain an IP address automatically, or you can configure the appliance to use a static IP address.

    To configure the appliance, run the following command:

    DHCP

    ta config --data_port=PORT --ip=dhcp
    

    Replace PORT with the data port you are using on the appliance, either RJ45 or QSFP.

    Static IP

    ta config --data_port=PORT --ip=IP_ADDRESS/NETMASK --gw=GATEWAY_ADDRESS

    Replace the following:

    • PORT: The data port you are using on the appliance, either RJ45 or QSFP.
    • IP_ADDRESS: the IP address for the appliance, or dhcp for automatic IP address configuration.
    • NETMASK: The netmask in CIDR notation. Not required if you are using DHCP.
    • GATEWAY_ADDRESS: The gateway IP address. Not required if you are using DHCP.

    The following sample response resembles the output that is returned:

    Configuring, encrypting, and mounting data partition...
    Verified partition settings for "/mnt/ta_metadata".
    Partition key generated and encrypted.
    Verifying partition settings and mounting data partition.
    This may take several minutes to finish...
    Mounted partition "/mnt/ta_data".
    Verified partition settings for "/mnt/ta_data".
    Data partition is mounted.
    Network is configured.
    Configured NFS share "/mnt/ta_data".
    NFS share "/mnt/ta_data" is configured.
    
    Appliance has been successfully configured. You can begin copying data.
    
    Use these commands to mount the NFS share from your client:
    > sudo mkdir /mnt/data
    > sudo mount 192.168.0.100:/mnt/ta_data /mnt/data