Package and return the appliance

After transferring and finalizing your data to Transfer Appliance, prepare the appliance for shipping. This includes printing and applying a shipping label, gathering the appliance's cables, packing the appliance, and contacting your shipper to return the appliance.

Use the same shipping case that Transfer Appliance arrived in.

To return the appliance, do the following:

  1. Print the shipping label.

  2. Place the following in the shipping case's cable compartment:

    Item Description
    A photo depicting a NEMA 5-15p to c13 power cable NEMA 5-15p to C13 power cable
    A photo depicting a c14 to c13 power cable C14 to C13 power cable, for connections to the power distribution unit (PDU)
    A photo depicting a Category 6 network cable Category 6 (Cat6) network cable
    A photo depicting a QSFP+ Twinax copper network cable QSFP+ Twinax copper network cable
    A photo depicting a QSFP+ to 4xSFP+ network cable QSFP+ to 4xSFP+ network cable
    A photo depicting a USB-to-serial adapter cable USB-to-serial adapter cable – use only if instructed by Transfer Appliance Team
    A photo depicting a pin-to-socket serial adapter Pin-to-socket serial adapter
  3. Place the Transfer Appliance in the shipping case.

  4. Close the lid to the shipping case and secure the latches.

    Shipping case latched

  5. Secure the shipping case with a wire tamper-evident tag by following these steps:

    1. Insert the wire tamper-evident tag through the shipping case's D-rings.

      Inserting the wire tamper-evident tag through the
  shipping case's D-rings

    2. Insert the end of the wire into the lock.

      Inserting the end of the wire into the lock

    3. Draw the tamper-evident tag through the tag lock, until the D-rings are secured.

      D-rings secured by tamper-evident tag

  6. Affix a tie-on tag to the shipping-case handle.

  7. Affix a shipping-label pouch to the tie-on tag.

  8. Insert the shipping return label in the pouch. Ensure that the return address and barcodes are visible.

  9. If necessary, contact your shipper to schedule a pick-up.