During the Term of the agreement under which Google has agreed to provide the Covered Services to Customer (as applicable, the “Agreement”), the Covered Services will be Available to Customer as described below (the “Service Level Objective” or “SLO”). Capitalized terms used in this SLA, but not defined in this SLA, have the meanings given to them in the Agreement.
Looker (original) Platform | Monthly Uptime Percentage the Covered Service will be Available (SLO) |
Standard | >= 99.5% |
Advanced or Elite | >= 99.9% |
Looker (original) Platform
Monthly Uptime Percentage the Covered Service will be Available (SLO)
Standard
>= 99.5%
Advanced or Elite
>= 99.9%
Monthly Uptime Percentage Standard Platform | Service Credit Percentage |
99.0% <= 99.5% | 10% |
< 99% | 25% |
Monthly Uptime Percentage Standard Platform
Service Credit Percentage
99.0% <= 99.5%
10%
< 99%
25%
Monthly Uptime Percentage Advanced or Elite | Service Credit Percentage |
99.0% <= 99.9% | 10% |
< 99% | 25% |
Monthly Uptime Percentage Advanced or Elite
Service Credit Percentage
99.0% <= 99.9%
10%
< 99%
25%