The Digital Customer Journey for Manufacturers
Read the whitepaper from IDC to learn how manufacturers can future-proof their business by engaging with customers more effectively in the digital age.
Less than 20% of manufacturers believe their business model is future-proofed. Can customer experience improvements impact business growth?
In this whitepaper, learn about:
- The growing importance of the customer experience in manufacturing and how it affects a change in financial performance
- The industry's efforts to improve customer experience in manufacturing and what successful manufacturers are investing in
- The different ways manufacturers can drive full data transparency, real-time insights with AI, and embrace digital platforms for CX excellence
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