Class AgentCoachingInstruction (2.43.0)

Version latest

• 2.43.0 (latest)
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AgentCoachingInstruction(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Agent Coaching instructions that customer can configure.

Attributes
Name	Description
display_name	str Optional. Display name for the instruction.
display_details	str Optional. The detailed description of this instruction.
condition	str Optional. The condition of the instruction. For example, "the customer wants to cancel an order". If the users want the instruction to be triggered unconditionally, the condition can be empty.
agent_action	str Optional. The action that human agent should take. For example, "apologize for the slow shipping". If the users only want to use agent coaching for intent detection, agent_action can be empty
system_action	str Optional. The action that system should take. For example, "call GetOrderTime with order_number={order number provided by the customer}". If the users don't have plugins or don't want to trigger plugins, the system_action can be empty
duplicate_check_result	google.cloud.dialogflow_v2beta1.types.AgentCoachingInstruction.DuplicateCheckResult Output only. Duplication check for the AgentCoachingInstruction.

Classes

DuplicateCheckResult

DuplicateCheckResult(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Duplication check for the suggestion.