After you've turned on Product Requests, your users can request that you procure products within your organization. These requests are called procurement requests. When a user creates a procurement request, you get a notification, and you can review and authorize their request.
After you approve or deny a request, Cloud Marketplace sends an email to the requester with the status of their request and any message that you included. This email doesn't include your contact information and can't be used to message you, and replies to the notification aren't forwarded to administrators.
Multiple people can request the same product. If you see multiple requests for the same product in your Pending tab, you must approve or deny each request to move it to the corresponding relevant tab.
Before you begin
You must have the required Identity and Access Management (IAM) permissions to receive procurement notifications.
You must have the required IAM permissions to procure products for each Cloud Billing account in your organization.
For details about the IAM roles and permissions that you must have, visit the Product Requests documentation.
Review a procurement request
Accounts with the consumerprocurement.orders.place IAM
permission for an organization can view all of that organization's procurement
requests, and can complete or deny requests.
Procurement requests are associated with both a user and a project, so you can receive multiple requests for the same product.
To review a request, complete the following steps:
Open the procurement request. You can access this from the email, or view all requests by opening the Marketplace governance page and then clicking Manage procurement requests.
Review the details of the procurement request.
Approve a procurement request
To approve a procurement request, follow the preceding steps to review the request, and then complete the following additional steps:
From the request's Request details page, you can click to go directly to the page to purchase the product.
From the product's purchase page, click to procure the product.
After you've procured the product, you can enter a message to the requester into the initial product request, including any information that they need to access the product or to contact an administrator.
After you've entered your message, click Send and finish.
Deny a procurement request
To deny a procurement request, follow the preceding steps to review the request, and then complete the following additional steps:
In the product request, enter a message to the requester.
Click Deny.