Package com.google.cloud.contactcenterinsights.v1 (2.54.0)

GitHub Repository

Client Classes

Client classes are the main entry point to using a package. They contain several variations of Java methods for each of the API's methods.

Client Description
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient Service Description: An API that lets users analyze and explore their business conversation data.

This class provides the ability to make remote calls to the backing service through method calls that map to API methods. Sample code to get started:

Settings Classes

Settings classes can be used to configure credentials, endpoints, and retry settings for a Client.

Settings Description
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsSettings Settings class to configure an instance of ContactCenterInsightsClient.

The default instance has everything set to sensible defaults:

com.google.cloud.contactcenterinsights.v1.Settings

The CCAI Insights project wide settings. Use these settings to configure the behavior of Insights. View these settings with

Classes

Class Description
com.google.cloud.contactcenterinsights.v1.Analysis The analysis resource.
com.google.cloud.contactcenterinsights.v1.Analysis.Builder The analysis resource.
com.google.cloud.contactcenterinsights.v1.AnalysisName
com.google.cloud.contactcenterinsights.v1.AnalysisName.Builder Builder for projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}.
com.google.cloud.contactcenterinsights.v1.AnalysisResult The result of an analysis.
com.google.cloud.contactcenterinsights.v1.AnalysisResult.Builder The result of an analysis.
com.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata Call-specific metadata created during analysis.
com.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata.Builder Call-specific metadata created during analysis.
com.google.cloud.contactcenterinsights.v1.AnalysisRule The CCAI Insights project wide analysis rule. This rule will be applied to all conversations that match the filter defined in the rule. For a conversation matches the filter, the annotators specified in the rule will be
com.google.cloud.contactcenterinsights.v1.AnalysisRule.Builder The CCAI Insights project wide analysis rule. This rule will be applied to all conversations that match the filter defined in the rule. For a conversation matches the filter, the annotators specified in the rule will be
com.google.cloud.contactcenterinsights.v1.AnalysisRuleName
com.google.cloud.contactcenterinsights.v1.AnalysisRuleName.Builder Builder for projects/{project}/locations/{location}/analysisRules/{analysis_rule}.
com.google.cloud.contactcenterinsights.v1.AnnotationBoundary A point in a conversation that marks the start or the end of an annotation.
com.google.cloud.contactcenterinsights.v1.AnnotationBoundary.Builder A point in a conversation that marks the start or the end of an annotation.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector Selector of all available annotators and phrase matchers to run.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.Builder Selector of all available annotators and phrase matchers to run.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.QaConfig Configuration for the QA feature.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.QaConfig.Builder Configuration for the QA feature.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.QaConfig.ScorecardList Container for a list of scorecards.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.QaConfig.ScorecardList.Builder Container for a list of scorecards.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig Configuration for summarization.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.Builder Configuration for summarization.
com.google.cloud.contactcenterinsights.v1.AnswerFeedback The feedback that the customer has about a certain answer in the conversation.
com.google.cloud.contactcenterinsights.v1.AnswerFeedback.Builder The feedback that the customer has about a certain answer in the conversation.
com.google.cloud.contactcenterinsights.v1.ArticleSuggestionData Agent Assist Article Suggestion data.
com.google.cloud.contactcenterinsights.v1.ArticleSuggestionData.Builder Agent Assist Article Suggestion data.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadata The metadata for a bulk analyze conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadata.Builder The metadata for a bulk analyze conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest The request to analyze conversations in bulk.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest.Builder The request to analyze conversations in bulk.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponse The response for a bulk analyze conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponse.Builder The response for a bulk analyze conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsMetadata The metadata for a bulk delete conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsMetadata.Builder The metadata for a bulk delete conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsRequest The request to delete conversations in bulk.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsRequest.Builder The request to delete conversations in bulk.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsResponse The response for a bulk delete conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsResponse.Builder The response for a bulk delete conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsMetadata Metadata for the BulkDownloadFeedbackLabel endpoint.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsMetadata.Builder Metadata for the BulkDownloadFeedbackLabel endpoint.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsMetadata.DownloadStats Statistics for BulkDownloadFeedbackLabels operation.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsMetadata.DownloadStats.Builder Statistics for BulkDownloadFeedbackLabels operation.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsRequest Request for the BulkDownloadFeedbackLabel endpoint.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsRequest.Builder Request for the BulkDownloadFeedbackLabel endpoint.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsRequest.GcsDestination Google Cloud Storage Object details to write the feedback labels to.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsRequest.GcsDestination.Builder Google Cloud Storage Object details to write the feedback labels to.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsResponse Response for the BulkDownloadFeedbackLabel endpoint.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsResponse.Builder Response for the BulkDownloadFeedbackLabel endpoint.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsMetadata Metadata for the Bulk Upload Feedback Labels API.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsMetadata.Builder Metadata for the Bulk Upload Feedback Labels API.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsMetadata.UploadStats Statistics for BulkUploadFeedbackLabels operation.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsMetadata.UploadStats.Builder Statistics for BulkUploadFeedbackLabels operation.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsRequest The request for bulk uploading feedback labels.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsRequest.Builder The request for bulk uploading feedback labels.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsRequest.GcsSource Google Cloud Storage Object details to get the feedback label file from.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsRequest.GcsSource.Builder Google Cloud Storage Object details to get the feedback label file from.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsResponse Response for the Bulk Upload Feedback Labels API.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsResponse.Builder Response for the Bulk Upload Feedback Labels API.
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequest Request to get statistics of an issue model.
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequest.Builder Request to get statistics of an issue model.
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse Response of querying an issue model's statistics.
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse.Builder Response of querying an issue model's statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsRequest The request for calculating conversation statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsRequest.Builder The request for calculating conversation statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse The response for calculating conversation statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.Builder The response for calculating conversation statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries A time series representing conversations over time.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries.Builder A time series representing conversations over time.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries.Interval A single interval in a time series.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries.Interval.Builder A single interval in a time series.
com.google.cloud.contactcenterinsights.v1.CallAnnotation A piece of metadata that applies to a window of a call.
com.google.cloud.contactcenterinsights.v1.CallAnnotation.Builder A piece of metadata that applies to a window of a call.
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAllFeedbackLabelsFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAllFeedbackLabelsPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAllFeedbackLabelsPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAnalysesFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAnalysesPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAnalysesPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAnalysisRulesFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAnalysisRulesPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAnalysisRulesPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListConversationsFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListConversationsPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListConversationsPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListFeedbackLabelsFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListFeedbackLabelsPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListFeedbackLabelsPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListPhraseMatchersFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListPhraseMatchersPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListPhraseMatchersPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListQaQuestionsFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListQaQuestionsPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListQaQuestionsPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListQaScorecardRevisionsFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListQaScorecardRevisionsPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListQaScorecardRevisionsPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListQaScorecardsFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListQaScorecardsPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListQaScorecardsPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListViewsFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListViewsPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListViewsPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsGrpc An API that lets users analyze and explore their business conversation data.
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsGrpc.ContactCenterInsightsImplBase Base class for the server implementation of the service ContactCenterInsights. An API that lets users analyze and explore their business conversation data.
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsProto
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsSettings.Builder Builder for ContactCenterInsightsSettings.
com.google.cloud.contactcenterinsights.v1.Conversation The conversation resource.
com.google.cloud.contactcenterinsights.v1.Conversation.Builder The conversation resource.
com.google.cloud.contactcenterinsights.v1.Conversation.CallMetadata Call-specific metadata.
com.google.cloud.contactcenterinsights.v1.Conversation.CallMetadata.Builder Call-specific metadata.
com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata Conversation metadata related to quality management.
com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo Information about an agent involved in the conversation.
com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo.Builder Information about an agent involved in the conversation.
com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.Builder Conversation metadata related to quality management.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript A message representing the transcript of a conversation.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.Builder A message representing the transcript of a conversation.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment A segment of a full transcript.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.Builder A segment of a full transcript.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata Metadata from Dialogflow relating to the current transcript segment.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata.Builder Metadata from Dialogflow relating to the current transcript segment.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo Word-level info for words in a transcript.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo.Builder Word-level info for words in a transcript.
com.google.cloud.contactcenterinsights.v1.ConversationDataSource The conversation source, which is a combination of transcript and audio.
com.google.cloud.contactcenterinsights.v1.ConversationDataSource.Builder The conversation source, which is a combination of transcript and audio.
com.google.cloud.contactcenterinsights.v1.ConversationLevelSentiment One channel of conversation-level sentiment data.
com.google.cloud.contactcenterinsights.v1.ConversationLevelSentiment.Builder One channel of conversation-level sentiment data.
com.google.cloud.contactcenterinsights.v1.ConversationLevelSilence Conversation-level silence data.
com.google.cloud.contactcenterinsights.v1.ConversationLevelSilence.Builder Conversation-level silence data.
com.google.cloud.contactcenterinsights.v1.ConversationName
com.google.cloud.contactcenterinsights.v1.ConversationName.Builder Builder for projects/{project}/locations/{location}/conversations/{conversation}.
com.google.cloud.contactcenterinsights.v1.ConversationParticipant The call participant speaking for a given utterance.
com.google.cloud.contactcenterinsights.v1.ConversationParticipant.Builder The call participant speaking for a given utterance.
com.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData Conversation summarization suggestion data.
com.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData.Builder Conversation summarization suggestion data.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisOperationMetadata Metadata for a create analysis operation.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisOperationMetadata.Builder Metadata for a create analysis operation.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisRequest The request to create an analysis.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisRequest.Builder The request to create an analysis.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisRuleRequest The request to create a analysis rule. analysis_rule_id will be generated by the server.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisRuleRequest.Builder The request to create a analysis rule. analysis_rule_id will be generated by the server.
com.google.cloud.contactcenterinsights.v1.CreateConversationRequest Request to create a conversation.
com.google.cloud.contactcenterinsights.v1.CreateConversationRequest.Builder Request to create a conversation.
com.google.cloud.contactcenterinsights.v1.CreateFeedbackLabelRequest The request for creating a feedback label.
com.google.cloud.contactcenterinsights.v1.CreateFeedbackLabelRequest.Builder The request for creating a feedback label.
com.google.cloud.contactcenterinsights.v1.CreateIssueModelMetadata Metadata for creating an issue model.
com.google.cloud.contactcenterinsights.v1.CreateIssueModelMetadata.Builder Metadata for creating an issue model.
com.google.cloud.contactcenterinsights.v1.CreateIssueModelRequest The request to create an issue model.
com.google.cloud.contactcenterinsights.v1.CreateIssueModelRequest.Builder The request to create an issue model.
com.google.cloud.contactcenterinsights.v1.CreatePhraseMatcherRequest Request to create a phrase matcher.
com.google.cloud.contactcenterinsights.v1.CreatePhraseMatcherRequest.Builder Request to create a phrase matcher.
com.google.cloud.contactcenterinsights.v1.CreateQaQuestionRequest The request for creating a QaQuestion.
com.google.cloud.contactcenterinsights.v1.CreateQaQuestionRequest.Builder The request for creating a QaQuestion.
com.google.cloud.contactcenterinsights.v1.CreateQaScorecardRequest The request for creating a QaScorecard.
com.google.cloud.contactcenterinsights.v1.CreateQaScorecardRequest.Builder The request for creating a QaScorecard.
com.google.cloud.contactcenterinsights.v1.CreateQaScorecardRevisionRequest The request for creating a QaScorecardRevision.
com.google.cloud.contactcenterinsights.v1.CreateQaScorecardRevisionRequest.Builder The request for creating a QaScorecardRevision.
com.google.cloud.contactcenterinsights.v1.CreateViewRequest The request to create a view.
com.google.cloud.contactcenterinsights.v1.CreateViewRequest.Builder The request to create a view.
com.google.cloud.contactcenterinsights.v1.DeleteAnalysisRequest The request to delete an analysis.
com.google.cloud.contactcenterinsights.v1.DeleteAnalysisRequest.Builder The request to delete an analysis.
com.google.cloud.contactcenterinsights.v1.DeleteAnalysisRuleRequest The request to delete a analysis rule.
com.google.cloud.contactcenterinsights.v1.DeleteAnalysisRuleRequest.Builder The request to delete a analysis rule.
com.google.cloud.contactcenterinsights.v1.DeleteConversationRequest The request to delete a conversation.
com.google.cloud.contactcenterinsights.v1.DeleteConversationRequest.Builder The request to delete a conversation.
com.google.cloud.contactcenterinsights.v1.DeleteFeedbackLabelRequest The request for deleting a feedback label.
com.google.cloud.contactcenterinsights.v1.DeleteFeedbackLabelRequest.Builder The request for deleting a feedback label.
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelMetadata Metadata for deleting an issue model.
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelMetadata.Builder Metadata for deleting an issue model.
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelRequest The request to delete an issue model.
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelRequest.Builder The request to delete an issue model.
com.google.cloud.contactcenterinsights.v1.DeleteIssueRequest The request to delete an issue.
com.google.cloud.contactcenterinsights.v1.DeleteIssueRequest.Builder The request to delete an issue.
com.google.cloud.contactcenterinsights.v1.DeletePhraseMatcherRequest The request to delete a phrase matcher.
com.google.cloud.contactcenterinsights.v1.DeletePhraseMatcherRequest.Builder The request to delete a phrase matcher.
com.google.cloud.contactcenterinsights.v1.DeleteQaQuestionRequest The request for deleting a QaQuestion.
com.google.cloud.contactcenterinsights.v1.DeleteQaQuestionRequest.Builder The request for deleting a QaQuestion.
com.google.cloud.contactcenterinsights.v1.DeleteQaScorecardRequest The request for deleting a QaScorecard.
com.google.cloud.contactcenterinsights.v1.DeleteQaScorecardRequest.Builder The request for deleting a QaScorecard.
com.google.cloud.contactcenterinsights.v1.DeleteQaScorecardRevisionRequest The request to delete a QaScorecardRevision.
com.google.cloud.contactcenterinsights.v1.DeleteQaScorecardRevisionRequest.Builder The request to delete a QaScorecardRevision.
com.google.cloud.contactcenterinsights.v1.DeleteViewRequest The request to delete a view.
com.google.cloud.contactcenterinsights.v1.DeleteViewRequest.Builder The request to delete a view.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelMetadata Metadata for deploying an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelMetadata.Builder Metadata for deploying an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelRequest The request to deploy an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelRequest.Builder The request to deploy an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelResponse The response to deploy an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelResponse.Builder The response to deploy an issue model.
com.google.cloud.contactcenterinsights.v1.DeployQaScorecardRevisionRequest The request to deploy a QaScorecardRevision
com.google.cloud.contactcenterinsights.v1.DeployQaScorecardRevisionRequest.Builder The request to deploy a QaScorecardRevision
com.google.cloud.contactcenterinsights.v1.DialogflowIntent The data for a Dialogflow intent. Represents a detected intent in the conversation, e.g. MAKES_PROMISE.
com.google.cloud.contactcenterinsights.v1.DialogflowIntent.Builder The data for a Dialogflow intent. Represents a detected intent in the conversation, e.g. MAKES_PROMISE.
com.google.cloud.contactcenterinsights.v1.DialogflowInteractionData Dialogflow interaction data.
com.google.cloud.contactcenterinsights.v1.DialogflowInteractionData.Builder Dialogflow interaction data.
com.google.cloud.contactcenterinsights.v1.DialogflowSource A Dialogflow source of conversation data.
com.google.cloud.contactcenterinsights.v1.DialogflowSource.Builder A Dialogflow source of conversation data.
com.google.cloud.contactcenterinsights.v1.Dimension A dimension determines the grouping key for the query. In SQL terms, these would be part of both the "SELECT" and "GROUP BY" clauses.
com.google.cloud.contactcenterinsights.v1.Dimension.AgentDimensionMetadata Metadata about the agent dimension.
com.google.cloud.contactcenterinsights.v1.Dimension.AgentDimensionMetadata.Builder Metadata about the agent dimension.
com.google.cloud.contactcenterinsights.v1.Dimension.Builder A dimension determines the grouping key for the query. In SQL terms, these would be part of both the "SELECT" and "GROUP BY" clauses.
com.google.cloud.contactcenterinsights.v1.Dimension.IssueDimensionMetadata Metadata about the issue dimension.
com.google.cloud.contactcenterinsights.v1.Dimension.IssueDimensionMetadata.Builder Metadata about the issue dimension.
com.google.cloud.contactcenterinsights.v1.Dimension.QaQuestionAnswerDimensionMetadata Metadata about the QA question-answer dimension. This is useful for showing the answer distribution for questions for a given scorecard.
com.google.cloud.contactcenterinsights.v1.Dimension.QaQuestionAnswerDimensionMetadata.Builder Metadata about the QA question-answer dimension. This is useful for showing the answer distribution for questions for a given scorecard.
com.google.cloud.contactcenterinsights.v1.Dimension.QaQuestionDimensionMetadata Metadata about the QA question dimension.
com.google.cloud.contactcenterinsights.v1.Dimension.QaQuestionDimensionMetadata.Builder Metadata about the QA question dimension.
com.google.cloud.contactcenterinsights.v1.EncryptionSpec A customer-managed encryption key specification that can be applied to all created resources (e.g. Conversation).
com.google.cloud.contactcenterinsights.v1.EncryptionSpec.Builder A customer-managed encryption key specification that can be applied to all created resources (e.g. Conversation).
com.google.cloud.contactcenterinsights.v1.EncryptionSpecName
com.google.cloud.contactcenterinsights.v1.EncryptionSpecName.Builder Builder for projects/{project}/locations/{location}/encryptionSpec.
com.google.cloud.contactcenterinsights.v1.Entity The data for an entity annotation. Represents a phrase in the conversation that is a known entity, such as a person, an organization, or location.
com.google.cloud.contactcenterinsights.v1.Entity.Builder The data for an entity annotation. Represents a phrase in the conversation that is a known entity, such as a person, an organization, or location.
com.google.cloud.contactcenterinsights.v1.EntityMentionData The data for an entity mention annotation. This represents a mention of an Entity in the conversation.
com.google.cloud.contactcenterinsights.v1.EntityMentionData.Builder The data for an entity mention annotation. This represents a mention of an Entity in the conversation.
com.google.cloud.contactcenterinsights.v1.ExactMatchConfig Exact match configuration.
com.google.cloud.contactcenterinsights.v1.ExactMatchConfig.Builder Exact match configuration.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataMetadata Metadata for an export insights operation.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataMetadata.Builder Metadata for an export insights operation.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest The request to export insights.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.BigQueryDestination A BigQuery Table Reference.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.BigQueryDestination.Builder A BigQuery Table Reference.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.Builder The request to export insights.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataResponse Response for an export insights operation.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataResponse.Builder Response for an export insights operation.
com.google.cloud.contactcenterinsights.v1.ExportIssueModelMetadata Metadata used for export issue model.
com.google.cloud.contactcenterinsights.v1.ExportIssueModelMetadata.Builder Metadata used for export issue model.
com.google.cloud.contactcenterinsights.v1.ExportIssueModelRequest Request to export an issue model.
com.google.cloud.contactcenterinsights.v1.ExportIssueModelRequest.Builder Request to export an issue model.
com.google.cloud.contactcenterinsights.v1.ExportIssueModelRequest.GcsDestination Google Cloud Storage Object URI to save the issue model to.
com.google.cloud.contactcenterinsights.v1.ExportIssueModelRequest.GcsDestination.Builder Google Cloud Storage Object URI to save the issue model to.
com.google.cloud.contactcenterinsights.v1.ExportIssueModelResponse Response from export issue model
com.google.cloud.contactcenterinsights.v1.ExportIssueModelResponse.Builder Response from export issue model
com.google.cloud.contactcenterinsights.v1.FaqAnswerData Agent Assist frequently-asked-question answer data.
com.google.cloud.contactcenterinsights.v1.FaqAnswerData.Builder Agent Assist frequently-asked-question answer data.
com.google.cloud.contactcenterinsights.v1.FeedbackLabel Represents a conversation, resource, and label provided by the user.
com.google.cloud.contactcenterinsights.v1.FeedbackLabel.Builder Represents a conversation, resource, and label provided by the user.
com.google.cloud.contactcenterinsights.v1.FeedbackLabelName
com.google.cloud.contactcenterinsights.v1.FeedbackLabelName.Builder Builder for projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}.
com.google.cloud.contactcenterinsights.v1.GcsSource A Cloud Storage source of conversation data.
com.google.cloud.contactcenterinsights.v1.GcsSource.Builder A Cloud Storage source of conversation data.
com.google.cloud.contactcenterinsights.v1.GetAnalysisRequest The request to get an analysis.
com.google.cloud.contactcenterinsights.v1.GetAnalysisRequest.Builder The request to get an analysis.
com.google.cloud.contactcenterinsights.v1.GetAnalysisRuleRequest The request for getting a analysis rule.
com.google.cloud.contactcenterinsights.v1.GetAnalysisRuleRequest.Builder The request for getting a analysis rule.
com.google.cloud.contactcenterinsights.v1.GetConversationRequest The request to get a conversation.
com.google.cloud.contactcenterinsights.v1.GetConversationRequest.Builder The request to get a conversation.
com.google.cloud.contactcenterinsights.v1.GetEncryptionSpecRequest The request to get location-level encryption specification.
com.google.cloud.contactcenterinsights.v1.GetEncryptionSpecRequest.Builder The request to get location-level encryption specification.
com.google.cloud.contactcenterinsights.v1.GetFeedbackLabelRequest The request for getting a feedback label.
com.google.cloud.contactcenterinsights.v1.GetFeedbackLabelRequest.Builder The request for getting a feedback label.
com.google.cloud.contactcenterinsights.v1.GetIssueModelRequest The request to get an issue model.
com.google.cloud.contactcenterinsights.v1.GetIssueModelRequest.Builder The request to get an issue model.
com.google.cloud.contactcenterinsights.v1.GetIssueRequest The request to get an issue.
com.google.cloud.contactcenterinsights.v1.GetIssueRequest.Builder The request to get an issue.
com.google.cloud.contactcenterinsights.v1.GetPhraseMatcherRequest The request to get a a phrase matcher.
com.google.cloud.contactcenterinsights.v1.GetPhraseMatcherRequest.Builder The request to get a a phrase matcher.
com.google.cloud.contactcenterinsights.v1.GetQaQuestionRequest The request for a QaQuestion.
com.google.cloud.contactcenterinsights.v1.GetQaQuestionRequest.Builder The request for a QaQuestion.
com.google.cloud.contactcenterinsights.v1.GetQaScorecardRequest The request for a QaScorecard. By default, returns the latest revision.
com.google.cloud.contactcenterinsights.v1.GetQaScorecardRequest.Builder The request for a QaScorecard. By default, returns the latest revision.
com.google.cloud.contactcenterinsights.v1.GetQaScorecardRevisionRequest The request for a QaScorecardRevision.
com.google.cloud.contactcenterinsights.v1.GetQaScorecardRevisionRequest.Builder The request for a QaScorecardRevision.
com.google.cloud.contactcenterinsights.v1.GetSettingsRequest The request to get project-level settings.
com.google.cloud.contactcenterinsights.v1.GetSettingsRequest.Builder The request to get project-level settings.
com.google.cloud.contactcenterinsights.v1.GetViewRequest The request to get a view.
com.google.cloud.contactcenterinsights.v1.GetViewRequest.Builder The request to get a view.
com.google.cloud.contactcenterinsights.v1.HoldData The data for a hold annotation.
com.google.cloud.contactcenterinsights.v1.HoldData.Builder The data for a hold annotation.
com.google.cloud.contactcenterinsights.v1.ImportIssueModelMetadata Metadata used for import issue model.
com.google.cloud.contactcenterinsights.v1.ImportIssueModelMetadata.Builder Metadata used for import issue model.
com.google.cloud.contactcenterinsights.v1.ImportIssueModelRequest Request to import an issue model.
com.google.cloud.contactcenterinsights.v1.ImportIssueModelRequest.Builder Request to import an issue model.
com.google.cloud.contactcenterinsights.v1.ImportIssueModelRequest.GcsSource Google Cloud Storage Object URI to get the issue model file from.
com.google.cloud.contactcenterinsights.v1.ImportIssueModelRequest.GcsSource.Builder Google Cloud Storage Object URI to get the issue model file from.
com.google.cloud.contactcenterinsights.v1.ImportIssueModelResponse Response from import issue model
com.google.cloud.contactcenterinsights.v1.ImportIssueModelResponse.Builder Response from import issue model
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata The metadata for an IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.Builder The metadata for an IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.IngestConversationsStats Statistics for IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.IngestConversationsStats.Builder Statistics for IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest The request to ingest conversations.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.Builder The request to ingest conversations.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig Configuration that applies to all conversations.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig.Builder Configuration that applies to all conversations.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource Configuration for Cloud Storage bucket sources.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource.Builder Configuration for Cloud Storage bucket sources.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig Configuration for processing transcript objects.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig.Builder Configuration for processing transcript objects.
com.google.cloud.contactcenterinsights.v1.IngestConversationsResponse The response to an IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsResponse.Builder The response to an IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecMetadata Metadata for initializing a location-level encryption specification.
com.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecMetadata.Builder Metadata for initializing a location-level encryption specification.
com.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecRequest The request to initialize a location-level encryption specification.
com.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecRequest.Builder The request to initialize a location-level encryption specification.
com.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecResponse The response to initialize a location-level encryption specification.
com.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecResponse.Builder The response to initialize a location-level encryption specification.
com.google.cloud.contactcenterinsights.v1.Intent The data for an intent. Represents a detected intent in the conversation, for example MAKES_PROMISE.
com.google.cloud.contactcenterinsights.v1.Intent.Builder The data for an intent. Represents a detected intent in the conversation, for example MAKES_PROMISE.
com.google.cloud.contactcenterinsights.v1.IntentMatchData The data for an intent match. Represents an intent match for a text segment in the conversation. A text segment can be part of a sentence, a complete sentence, or an utterance
com.google.cloud.contactcenterinsights.v1.IntentMatchData.Builder The data for an intent match. Represents an intent match for a text segment in the conversation. A text segment can be part of a sentence, a complete sentence, or an utterance
com.google.cloud.contactcenterinsights.v1.InterruptionData The data for an interruption annotation.
com.google.cloud.contactcenterinsights.v1.InterruptionData.Builder The data for an interruption annotation.
com.google.cloud.contactcenterinsights.v1.Issue The issue resource.
com.google.cloud.contactcenterinsights.v1.Issue.Builder The issue resource.
com.google.cloud.contactcenterinsights.v1.IssueAssignment Information about the issue.
com.google.cloud.contactcenterinsights.v1.IssueAssignment.Builder Information about the issue.
com.google.cloud.contactcenterinsights.v1.IssueMatchData The data for an issue match annotation.
com.google.cloud.contactcenterinsights.v1.IssueMatchData.Builder The data for an issue match annotation.
com.google.cloud.contactcenterinsights.v1.IssueModel The issue model resource.
com.google.cloud.contactcenterinsights.v1.IssueModel.Builder The issue model resource.
com.google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig Configs for the input data used to create the issue model.
com.google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig.Builder Configs for the input data used to create the issue model.
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats Aggregated statistics about an issue model.
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.Builder Aggregated statistics about an issue model.
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats Aggregated statistics about an issue.
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats.Builder Aggregated statistics about an issue.
com.google.cloud.contactcenterinsights.v1.IssueModelName
com.google.cloud.contactcenterinsights.v1.IssueModelName.Builder Builder for projects/{project}/locations/{location}/issueModels/{issue_model}.
com.google.cloud.contactcenterinsights.v1.IssueModelResult Issue Modeling result on a conversation.
com.google.cloud.contactcenterinsights.v1.IssueModelResult.Builder Issue Modeling result on a conversation.
com.google.cloud.contactcenterinsights.v1.IssueName
com.google.cloud.contactcenterinsights.v1.IssueName.Builder Builder for projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue}.
com.google.cloud.contactcenterinsights.v1.ListAllFeedbackLabelsRequest The request for listing all feedback labels.
com.google.cloud.contactcenterinsights.v1.ListAllFeedbackLabelsRequest.Builder The request for listing all feedback labels.
com.google.cloud.contactcenterinsights.v1.ListAllFeedbackLabelsResponse The response for listing all feedback labels.
com.google.cloud.contactcenterinsights.v1.ListAllFeedbackLabelsResponse.Builder The response for listing all feedback labels.
com.google.cloud.contactcenterinsights.v1.ListAnalysesRequest The request to list analyses.
com.google.cloud.contactcenterinsights.v1.ListAnalysesRequest.Builder The request to list analyses.
com.google.cloud.contactcenterinsights.v1.ListAnalysesResponse The response to list analyses.
com.google.cloud.contactcenterinsights.v1.ListAnalysesResponse.Builder The response to list analyses.
com.google.cloud.contactcenterinsights.v1.ListAnalysisRulesRequest The request to list analysis rules.
com.google.cloud.contactcenterinsights.v1.ListAnalysisRulesRequest.Builder The request to list analysis rules.
com.google.cloud.contactcenterinsights.v1.ListAnalysisRulesResponse The response of listing views.
com.google.cloud.contactcenterinsights.v1.ListAnalysisRulesResponse.Builder The response of listing views.
com.google.cloud.contactcenterinsights.v1.ListConversationsRequest Request to list conversations.
com.google.cloud.contactcenterinsights.v1.ListConversationsRequest.Builder Request to list conversations.
com.google.cloud.contactcenterinsights.v1.ListConversationsResponse The response of listing conversations.
com.google.cloud.contactcenterinsights.v1.ListConversationsResponse.Builder The response of listing conversations.
com.google.cloud.contactcenterinsights.v1.ListFeedbackLabelsRequest The request for listing feedback labels.
com.google.cloud.contactcenterinsights.v1.ListFeedbackLabelsRequest.Builder The request for listing feedback labels.
com.google.cloud.contactcenterinsights.v1.ListFeedbackLabelsResponse The response for listing feedback labels.
com.google.cloud.contactcenterinsights.v1.ListFeedbackLabelsResponse.Builder The response for listing feedback labels.
com.google.cloud.contactcenterinsights.v1.ListIssueModelsRequest Request to list issue models.
com.google.cloud.contactcenterinsights.v1.ListIssueModelsRequest.Builder Request to list issue models.
com.google.cloud.contactcenterinsights.v1.ListIssueModelsResponse The response of listing issue models.
com.google.cloud.contactcenterinsights.v1.ListIssueModelsResponse.Builder The response of listing issue models.
com.google.cloud.contactcenterinsights.v1.ListIssuesRequest Request to list issues.
com.google.cloud.contactcenterinsights.v1.ListIssuesRequest.Builder Request to list issues.
com.google.cloud.contactcenterinsights.v1.ListIssuesResponse The response of listing issues.
com.google.cloud.contactcenterinsights.v1.ListIssuesResponse.Builder The response of listing issues.
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersRequest Request to list phrase matchers.
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersRequest.Builder Request to list phrase matchers.
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse The response of listing phrase matchers.
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse.Builder The response of listing phrase matchers.
com.google.cloud.contactcenterinsights.v1.ListQaQuestionsRequest Request to list QaQuestions.
com.google.cloud.contactcenterinsights.v1.ListQaQuestionsRequest.Builder Request to list QaQuestions.
com.google.cloud.contactcenterinsights.v1.ListQaQuestionsResponse The response from a ListQaQuestions request.
com.google.cloud.contactcenterinsights.v1.ListQaQuestionsResponse.Builder The response from a ListQaQuestions request.
com.google.cloud.contactcenterinsights.v1.ListQaScorecardRevisionsRequest Request to list QaScorecardRevisions
com.google.cloud.contactcenterinsights.v1.ListQaScorecardRevisionsRequest.Builder Request to list QaScorecardRevisions
com.google.cloud.contactcenterinsights.v1.ListQaScorecardRevisionsResponse The response from a ListQaScorecardRevisions request.
com.google.cloud.contactcenterinsights.v1.ListQaScorecardRevisionsResponse.Builder The response from a ListQaScorecardRevisions request.
com.google.cloud.contactcenterinsights.v1.ListQaScorecardsRequest Request to list QaScorecards.
com.google.cloud.contactcenterinsights.v1.ListQaScorecardsRequest.Builder Request to list QaScorecards.
com.google.cloud.contactcenterinsights.v1.ListQaScorecardsResponse The response from a ListQaScorecards request.
com.google.cloud.contactcenterinsights.v1.ListQaScorecardsResponse.Builder The response from a ListQaScorecards request.
com.google.cloud.contactcenterinsights.v1.ListViewsRequest The request to list views.
com.google.cloud.contactcenterinsights.v1.ListViewsRequest.Builder The request to list views.
com.google.cloud.contactcenterinsights.v1.ListViewsResponse The response of listing views.
com.google.cloud.contactcenterinsights.v1.ListViewsResponse.Builder The response of listing views.
com.google.cloud.contactcenterinsights.v1.LocationName
com.google.cloud.contactcenterinsights.v1.LocationName.Builder Builder for projects/{project}/locations/{location}.
com.google.cloud.contactcenterinsights.v1.PhraseMatchData The data for a matched phrase matcher. Represents information identifying a phrase matcher for a given match.
com.google.cloud.contactcenterinsights.v1.PhraseMatchData.Builder The data for a matched phrase matcher. Represents information identifying a phrase matcher for a given match.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRule The data for a phrase match rule.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRule.Builder The data for a phrase match rule.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig Configuration information of a phrase match rule.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig.Builder Configuration information of a phrase match rule.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup A message representing a rule in the phrase matcher.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.Builder A message representing a rule in the phrase matcher.
com.google.cloud.contactcenterinsights.v1.PhraseMatcher The phrase matcher resource.
com.google.cloud.contactcenterinsights.v1.PhraseMatcher.Builder The phrase matcher resource.
com.google.cloud.contactcenterinsights.v1.PhraseMatcherName
com.google.cloud.contactcenterinsights.v1.PhraseMatcherName.Builder Builder for projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}.
com.google.cloud.contactcenterinsights.v1.QaAnswer An answer to a QaQuestion.
com.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerSource A question may have multiple answers from varying sources, one of which becomes the "main" answer above. AnswerSource represents each individual answer.
com.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerSource.Builder A question may have multiple answers from varying sources, one of which becomes the "main" answer above. AnswerSource represents each individual answer.
com.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerValue Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice
com.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerValue.Builder Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice
com.google.cloud.contactcenterinsights.v1.QaAnswer.Builder An answer to a QaQuestion.
com.google.cloud.contactcenterinsights.v1.QaQuestion A single question to be scored by the Insights QA feature.
com.google.cloud.contactcenterinsights.v1.QaQuestion.AnswerChoice Message representing a possible answer to the question.
com.google.cloud.contactcenterinsights.v1.QaQuestion.AnswerChoice.Builder Message representing a possible answer to the question.
com.google.cloud.contactcenterinsights.v1.QaQuestion.Builder A single question to be scored by the Insights QA feature.
com.google.cloud.contactcenterinsights.v1.QaQuestion.Metrics A wrapper representing metrics calculated against a test-set on a LLM that was fine tuned for this question.
com.google.cloud.contactcenterinsights.v1.QaQuestion.Metrics.Builder A wrapper representing metrics calculated against a test-set on a LLM that was fine tuned for this question.
com.google.cloud.contactcenterinsights.v1.QaQuestion.TuningMetadata Metadata about the tuning operation for the question. Will only be set if a scorecard containing this question has been tuned.
com.google.cloud.contactcenterinsights.v1.QaQuestion.TuningMetadata.Builder Metadata about the tuning operation for the question. Will only be set if a scorecard containing this question has been tuned.
com.google.cloud.contactcenterinsights.v1.QaQuestionName
com.google.cloud.contactcenterinsights.v1.QaQuestionName.Builder Builder for projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}/revisions/{revision}/qaQuestions/{qa_question}.
com.google.cloud.contactcenterinsights.v1.QaScorecard A QaScorecard represents a collection of questions to be scored during analysis.
com.google.cloud.contactcenterinsights.v1.QaScorecard.Builder A QaScorecard represents a collection of questions to be scored during analysis.
com.google.cloud.contactcenterinsights.v1.QaScorecardName
com.google.cloud.contactcenterinsights.v1.QaScorecardName.Builder Builder for projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}.
com.google.cloud.contactcenterinsights.v1.QaScorecardResult The results of scoring a single conversation against a QaScorecard. Contains a collection of QaAnswers and aggregate score.
com.google.cloud.contactcenterinsights.v1.QaScorecardResult.Builder The results of scoring a single conversation against a QaScorecard. Contains a collection of QaAnswers and aggregate score.
com.google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult Tags and their corresponding results.
com.google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult.Builder Tags and their corresponding results.
com.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource A scorecard result may have multiple sets of scores from varying sources, one of which becomes the "main" answer above. A ScoreSource represents each individual set of scores.
com.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.Builder A scorecard result may have multiple sets of scores from varying sources, one of which becomes the "main" answer above. A ScoreSource represents each individual set of scores.
com.google.cloud.contactcenterinsights.v1.QaScorecardRevision A revision of a QaScorecard. Modifying published scorecard fields would invalidate existing scorecard
com.google.cloud.contactcenterinsights.v1.QaScorecardRevision.Builder A revision of a QaScorecard. Modifying published scorecard fields would invalidate existing scorecard
com.google.cloud.contactcenterinsights.v1.QaScorecardRevisionName
com.google.cloud.contactcenterinsights.v1.QaScorecardRevisionName.Builder Builder for projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}/revisions/{revision}.
com.google.cloud.contactcenterinsights.v1.QueryMetricsMetadata The metadata from querying metrics.
com.google.cloud.contactcenterinsights.v1.QueryMetricsMetadata.Builder The metadata from querying metrics.
com.google.cloud.contactcenterinsights.v1.QueryMetricsRequest The request for querying metrics.
com.google.cloud.contactcenterinsights.v1.QueryMetricsRequest.Builder The request for querying metrics.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse The response for querying metrics.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Builder The response for querying metrics.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice A slice contains a total and (if the request specified a time granularity) a time series of metric values. Each slice contains a unique combination of the cardinality of dimensions from the request.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.Builder A slice contains a total and (if the request specified a time granularity) a time series of metric values. Each slice contains a unique combination of the cardinality of dimensions from the request.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint A data point contains the metric values mapped to an interval.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.Builder A data point contains the metric values mapped to an interval.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure The measure related to conversations.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder The measure related to conversations.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore Average QA normalized score for the tag.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder Average QA normalized score for the tag.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.TimeSeries A time series of metric values.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.TimeSeries.Builder A time series of metric values.
com.google.cloud.contactcenterinsights.v1.RedactionConfig DLP resources used for redaction while ingesting conversations. DLP settings are applied to conversations ingested from the UploadConversation and IngestConversations endpoints, including
com.google.cloud.contactcenterinsights.v1.RedactionConfig.Builder DLP resources used for redaction while ingesting conversations. DLP settings are applied to conversations ingested from the UploadConversation and IngestConversations endpoints, including
com.google.cloud.contactcenterinsights.v1.ResourcesProto
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation An annotation that was generated during the customer and agent interaction.
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.Builder An annotation that was generated during the customer and agent interaction.
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput Explicit input used for generating the answer
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput.Builder Explicit input used for generating the answer
com.google.cloud.contactcenterinsights.v1.SentimentData The data for a sentiment annotation.
com.google.cloud.contactcenterinsights.v1.SentimentData.Builder The data for a sentiment annotation.
com.google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig Default configuration when creating Analyses in Insights.
com.google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig.Builder Default configuration when creating Analyses in Insights.
com.google.cloud.contactcenterinsights.v1.Settings.Builder The CCAI Insights project wide settings. Use these settings to configure the behavior of Insights. View these settings with
com.google.cloud.contactcenterinsights.v1.SettingsName
com.google.cloud.contactcenterinsights.v1.SettingsName.Builder Builder for projects/{project}/locations/{location}/settings.
com.google.cloud.contactcenterinsights.v1.SilenceData The data for a silence annotation.
com.google.cloud.contactcenterinsights.v1.SilenceData.Builder The data for a silence annotation.
com.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData Agent Assist Smart Compose suggestion data.
com.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData.Builder Agent Assist Smart Compose suggestion data.
com.google.cloud.contactcenterinsights.v1.SmartReplyData Agent Assist Smart Reply data.
com.google.cloud.contactcenterinsights.v1.SmartReplyData.Builder Agent Assist Smart Reply data.
com.google.cloud.contactcenterinsights.v1.SpeechConfig Speech-to-Text configuration. Speech-to-Text settings are applied to conversations ingested from the UploadConversation and IngestConversations endpoints, including
com.google.cloud.contactcenterinsights.v1.SpeechConfig.Builder Speech-to-Text configuration. Speech-to-Text settings are applied to conversations ingested from the UploadConversation and IngestConversations endpoints, including
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata Metadata for TuneQaScorecardRevision endpoint.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.Builder Metadata for TuneQaScorecardRevision endpoint.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetrics Contains performance metrics for each QaQuestion in the TuneScorecardRevision request.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetrics.Builder Contains performance metrics for each QaQuestion in the TuneScorecardRevision request.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetrics.Metrics Performance metrics for the question's dataset calculated over the tuned model.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetrics.Metrics.Builder Performance metrics for the question's dataset calculated over the tuned model.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.QaQuestionDatasetValidationResult Contains validation results for a question in the tuning request.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.QaQuestionDatasetValidationResult.Builder Contains validation results for a question in the tuning request.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionRequest Request for TuneQaScorecardRevision endpoint.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionRequest.Builder Request for TuneQaScorecardRevision endpoint.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionResponse Response for TuneQaScorecardRevision endpoint.
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionResponse.Builder Response for TuneQaScorecardRevision endpoint.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelMetadata Metadata for undeploying an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelMetadata.Builder Metadata for undeploying an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelRequest The request to undeploy an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelRequest.Builder The request to undeploy an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelResponse The response to undeploy an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelResponse.Builder The response to undeploy an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployQaScorecardRevisionRequest The request to undeploy a QaScorecardRevision
com.google.cloud.contactcenterinsights.v1.UndeployQaScorecardRevisionRequest.Builder The request to undeploy a QaScorecardRevision
com.google.cloud.contactcenterinsights.v1.UpdateAnalysisRuleRequest The request to update a analysis rule.
com.google.cloud.contactcenterinsights.v1.UpdateAnalysisRuleRequest.Builder The request to update a analysis rule.
com.google.cloud.contactcenterinsights.v1.UpdateConversationRequest The request to update a conversation.
com.google.cloud.contactcenterinsights.v1.UpdateConversationRequest.Builder The request to update a conversation.
com.google.cloud.contactcenterinsights.v1.UpdateFeedbackLabelRequest The request for updating a feedback label.
com.google.cloud.contactcenterinsights.v1.UpdateFeedbackLabelRequest.Builder The request for updating a feedback label.
com.google.cloud.contactcenterinsights.v1.UpdateIssueModelRequest The request to update an issue model.
com.google.cloud.contactcenterinsights.v1.UpdateIssueModelRequest.Builder The request to update an issue model.
com.google.cloud.contactcenterinsights.v1.UpdateIssueRequest The request to update an issue.
com.google.cloud.contactcenterinsights.v1.UpdateIssueRequest.Builder The request to update an issue.
com.google.cloud.contactcenterinsights.v1.UpdatePhraseMatcherRequest The request to update a phrase matcher.
com.google.cloud.contactcenterinsights.v1.UpdatePhraseMatcherRequest.Builder The request to update a phrase matcher.
com.google.cloud.contactcenterinsights.v1.UpdateQaQuestionRequest The request for updating a QaQuestion.
com.google.cloud.contactcenterinsights.v1.UpdateQaQuestionRequest.Builder The request for updating a QaQuestion.
com.google.cloud.contactcenterinsights.v1.UpdateQaScorecardRequest The request for updating a QaScorecard.
com.google.cloud.contactcenterinsights.v1.UpdateQaScorecardRequest.Builder The request for updating a QaScorecard.
com.google.cloud.contactcenterinsights.v1.UpdateSettingsRequest The request to update project-level settings.
com.google.cloud.contactcenterinsights.v1.UpdateSettingsRequest.Builder The request to update project-level settings.
com.google.cloud.contactcenterinsights.v1.UpdateViewRequest The request to update a view.
com.google.cloud.contactcenterinsights.v1.UpdateViewRequest.Builder The request to update a view.
com.google.cloud.contactcenterinsights.v1.UploadConversationMetadata The metadata for an UploadConversation operation.
com.google.cloud.contactcenterinsights.v1.UploadConversationMetadata.Builder The metadata for an UploadConversation operation.
com.google.cloud.contactcenterinsights.v1.UploadConversationRequest Request to upload a conversation.
com.google.cloud.contactcenterinsights.v1.UploadConversationRequest.Builder Request to upload a conversation.
com.google.cloud.contactcenterinsights.v1.View The View resource.
com.google.cloud.contactcenterinsights.v1.View.Builder The View resource.
com.google.cloud.contactcenterinsights.v1.ViewName
com.google.cloud.contactcenterinsights.v1.ViewName.Builder Builder for projects/{project}/locations/{location}/views/{view}.

Interfaces

Interface Description
com.google.cloud.contactcenterinsights.v1.AnalysisOrBuilder
com.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.AnalysisResultOrBuilder
com.google.cloud.contactcenterinsights.v1.AnalysisRuleOrBuilder
com.google.cloud.contactcenterinsights.v1.AnnotationBoundaryOrBuilder
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.QaConfig.ScorecardListOrBuilder
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.QaConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.AnnotatorSelectorOrBuilder
com.google.cloud.contactcenterinsights.v1.AnswerFeedbackOrBuilder
com.google.cloud.contactcenterinsights.v1.ArticleSuggestionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsMetadata.DownloadStatsOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsRequest.GcsDestinationOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsMetadata.UploadStatsOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsRequest.GcsSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateStatsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries.IntervalOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeriesOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.CallAnnotationOrBuilder
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsGrpc.AsyncService An API that lets users analyze and explore their business conversation data.
com.google.cloud.contactcenterinsights.v1.Conversation.CallMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfoOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfoOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegmentOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.TranscriptOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationDataSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationLevelSentimentOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationLevelSilenceOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationParticipantOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateAnalysisOperationMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateAnalysisRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateAnalysisRuleRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateFeedbackLabelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreatePhraseMatcherRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateQaQuestionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateQaScorecardRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateQaScorecardRevisionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateViewRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteAnalysisRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteAnalysisRuleRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteFeedbackLabelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteIssueRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeletePhraseMatcherRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteQaQuestionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteQaScorecardRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteQaScorecardRevisionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteViewRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeployIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.DeployIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeployIssueModelResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.DeployQaScorecardRevisionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DialogflowIntentOrBuilder
com.google.cloud.contactcenterinsights.v1.DialogflowInteractionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.DialogflowSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.Dimension.AgentDimensionMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.Dimension.IssueDimensionMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.Dimension.QaQuestionAnswerDimensionMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.Dimension.QaQuestionDimensionMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.DimensionOrBuilder
com.google.cloud.contactcenterinsights.v1.EncryptionSpecOrBuilder
com.google.cloud.contactcenterinsights.v1.EntityMentionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.EntityOrBuilder
com.google.cloud.contactcenterinsights.v1.ExactMatchConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.BigQueryDestinationOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportIssueModelRequest.GcsDestinationOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportIssueModelResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.FaqAnswerDataOrBuilder
com.google.cloud.contactcenterinsights.v1.FeedbackLabelOrBuilder
com.google.cloud.contactcenterinsights.v1.GcsSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.GetAnalysisRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetAnalysisRuleRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetEncryptionSpecRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetFeedbackLabelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetIssueRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetPhraseMatcherRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetQaQuestionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetQaScorecardRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetQaScorecardRevisionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetSettingsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetViewRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.HoldDataOrBuilder
com.google.cloud.contactcenterinsights.v1.ImportIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.ImportIssueModelRequest.GcsSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.ImportIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ImportIssueModelResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.IngestConversationsStatsOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.IntentMatchDataOrBuilder
com.google.cloud.contactcenterinsights.v1.IntentOrBuilder
com.google.cloud.contactcenterinsights.v1.InterruptionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueAssignmentOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueMatchDataOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStatsOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStatsOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModelOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModelResultOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueOrBuilder
com.google.cloud.contactcenterinsights.v1.ListAllFeedbackLabelsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListAllFeedbackLabelsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListAnalysesRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListAnalysesResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListAnalysisRulesRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListAnalysisRulesResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListConversationsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListConversationsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListFeedbackLabelsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListFeedbackLabelsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListIssueModelsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListIssueModelsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListIssuesRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListIssuesResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListQaQuestionsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListQaQuestionsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListQaScorecardRevisionsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListQaScorecardRevisionsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListQaScorecardsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListQaScorecardsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListViewsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListViewsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatchDataOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroupOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatcherOrBuilder
com.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerValueOrBuilder
com.google.cloud.contactcenterinsights.v1.QaAnswerOrBuilder
com.google.cloud.contactcenterinsights.v1.QaQuestion.AnswerChoiceOrBuilder
com.google.cloud.contactcenterinsights.v1.QaQuestion.MetricsOrBuilder
com.google.cloud.contactcenterinsights.v1.QaQuestion.TuningMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.QaQuestionOrBuilder
com.google.cloud.contactcenterinsights.v1.QaScorecardOrBuilder
com.google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResultOrBuilder
com.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.QaScorecardResultOrBuilder
com.google.cloud.contactcenterinsights.v1.QaScorecardRevisionOrBuilder
com.google.cloud.contactcenterinsights.v1.QueryMetricsMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.QueryMetricsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasureOrBuilder
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPointOrBuilder
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.TimeSeriesOrBuilder
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.SliceOrBuilder
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.RedactionConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInputOrBuilder
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotationOrBuilder
com.google.cloud.contactcenterinsights.v1.SentimentDataOrBuilder
com.google.cloud.contactcenterinsights.v1.Settings.AnalysisConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.SettingsOrBuilder
com.google.cloud.contactcenterinsights.v1.SilenceDataOrBuilder
com.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.SmartReplyDataOrBuilder
com.google.cloud.contactcenterinsights.v1.SpeechConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetrics.MetricsOrBuilder
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetricsOrBuilder
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadata.QaQuestionDatasetValidationResultOrBuilder
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.TuneQaScorecardRevisionResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.UndeployQaScorecardRevisionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateAnalysisRuleRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateFeedbackLabelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateIssueRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdatePhraseMatcherRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateQaQuestionRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateQaScorecardRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateSettingsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateViewRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UploadConversationMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.UploadConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ViewOrBuilder

Enums

Enum Description
com.google.cloud.contactcenterinsights.v1.AnalysisResult.MetadataCase
com.google.cloud.contactcenterinsights.v1.AnnotationBoundary.DetailedBoundaryCase
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.QaConfig.ScorecardSourceCase
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.ModelSourceCase
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModel Summarization model to use, if conversation_profile is not used.
com.google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel The correctness level of an answer.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsRequest.DestinationCase
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsRequest.FeedbackLabelType Possible feedback label types that will be downloaded.
com.google.cloud.contactcenterinsights.v1.BulkDownloadFeedbackLabelsRequest.GcsDestination.Format All permissible file formats. See records_per_file_count to override the default number of records per file.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsRequest.GcsSource.Format All permissible file formats.
com.google.cloud.contactcenterinsights.v1.BulkUploadFeedbackLabelsRequest.SourceCase
com.google.cloud.contactcenterinsights.v1.CallAnnotation.DataCase
com.google.cloud.contactcenterinsights.v1.Conversation.ExpirationCase
com.google.cloud.contactcenterinsights.v1.Conversation.Medium Possible media for the conversation.
com.google.cloud.contactcenterinsights.v1.Conversation.MetadataCase
com.google.cloud.contactcenterinsights.v1.ConversationDataSource.SourceCase
com.google.cloud.contactcenterinsights.v1.ConversationParticipant.ParticipantCase
com.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role The role of the participant.
com.google.cloud.contactcenterinsights.v1.ConversationView Represents the options for viewing a conversation.
com.google.cloud.contactcenterinsights.v1.DatasetValidationWarning Enum for the different types of issues a tuning dataset can have. These warnings are currentlyraised when trying to validate a dataset for tuning a scorecard.
com.google.cloud.contactcenterinsights.v1.Dimension.DimensionKey The key of the dimension.
com.google.cloud.contactcenterinsights.v1.Dimension.DimensionMetadataCase
com.google.cloud.contactcenterinsights.v1.Entity.Type The type of the entity. For most entity types, the associated metadata is a Wikipedia URL (wikipedia_url) and Knowledge Graph MID (mid). The table below lists the associated fields for entities that have different
com.google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType The supported types of mentions.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.DestinationCase
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.WriteDisposition Specifies the action that occurs if the destination table already exists.
com.google.cloud.contactcenterinsights.v1.ExportIssueModelRequest.DestinationCase
com.google.cloud.contactcenterinsights.v1.FeedbackLabel.LabelTypeCase
com.google.cloud.contactcenterinsights.v1.ImportIssueModelRequest.SourceCase
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource.BucketObjectType Protobuf enum google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource.BucketObjectType
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ObjectConfigCase
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.SourceCase
com.google.cloud.contactcenterinsights.v1.IssueModel.ModelType Type of the model.
com.google.cloud.contactcenterinsights.v1.IssueModel.State State of the model.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig.ConfigCase
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.PhraseMatchRuleGroupType Specifies how to combine each phrase match rule for whether there is a match.
com.google.cloud.contactcenterinsights.v1.PhraseMatcher.PhraseMatcherType Specifies how to combine each phrase match rule group to determine whether there is a match.
com.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerSource.SourceType What created the answer.
com.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerValue.ValueCase
com.google.cloud.contactcenterinsights.v1.QaQuestion.AnswerChoice.ValueCase
com.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType What created the score.
com.google.cloud.contactcenterinsights.v1.QaScorecardRevision.State Enum representing the set of states a scorecard revision may be in.
com.google.cloud.contactcenterinsights.v1.QueryMetricsRequest.TimeGranularity A time granularity divides the time line into discrete time periods. This is useful for defining buckets over which filtering and aggregation should be performed.
com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.MeasureCase
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.DataCase
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput.QuerySource The source of the query.