Class AnalysisResult.CallAnalysisMetadata.Builder (2.54.0)

Version 2.54.0

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public static final class AnalysisResult.CallAnalysisMetadata.Builder extends GeneratedMessageV3.Builder<AnalysisResult.CallAnalysisMetadata.Builder> implements AnalysisResult.CallAnalysisMetadataOrBuilder

Call-specific metadata created during analysis.

Protobuf type google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata

Inheritance

Object > AbstractMessageLite.Builder<MessageType,BuilderType> > AbstractMessage.Builder<BuilderType> > GeneratedMessageV3.Builder > AnalysisResult.CallAnalysisMetadata.Builder

Implements

AnalysisResult.CallAnalysisMetadataOrBuilder

Inherited Members

AbstractMessage.Builder.findInitializationErrors()

AbstractMessage.Builder.getInitializationErrorString()

AbstractMessage.Builder.internalMergeFrom(AbstractMessageLite)

AbstractMessage.Builder.mergeFrom(byte[])

AbstractMessage.Builder.mergeFrom(byte[],ExtensionRegistryLite)

AbstractMessage.Builder.mergeFrom(byte[],int,int)

AbstractMessage.Builder.mergeFrom(byte[],int,int,ExtensionRegistryLite)

AbstractMessage.Builder.mergeFrom(ByteString)

AbstractMessage.Builder.mergeFrom(ByteString,ExtensionRegistryLite)

AbstractMessage.Builder.mergeFrom(CodedInputStream)

AbstractMessage.Builder.mergeFrom(CodedInputStream,ExtensionRegistryLite)

AbstractMessage.Builder.mergeFrom(Message)

AbstractMessage.Builder.mergeFrom(InputStream)

AbstractMessage.Builder.mergeFrom(InputStream,ExtensionRegistryLite)

AbstractMessage.Builder.newUninitializedMessageException(Message)

AbstractMessage.Builder.toString()

AbstractMessageLite.Builder.<T>addAll(Iterable<T>,Collection<? super T>)

AbstractMessageLite.Builder.<T>addAll(Iterable<T>,List<? super T>)

AbstractMessageLite.Builder.internalMergeFrom(MessageType)

AbstractMessageLite.Builder.mergeDelimitedFrom(InputStream)

AbstractMessageLite.Builder.mergeDelimitedFrom(InputStream,ExtensionRegistryLite)

AbstractMessageLite.Builder.mergeFrom(MessageLite)

AbstractMessageLite.Builder.newUninitializedMessageException(MessageLite)

GeneratedMessageV3.Builder.addRepeatedField(Descriptors.FieldDescriptor,Object)

GeneratedMessageV3.Builder.clear()

GeneratedMessageV3.Builder.clearField(Descriptors.FieldDescriptor)

GeneratedMessageV3.Builder.clearOneof(Descriptors.OneofDescriptor)

GeneratedMessageV3.Builder.clone()

GeneratedMessageV3.Builder.getAllFields()

GeneratedMessageV3.Builder.getDescriptorForType()

GeneratedMessageV3.Builder.getField(Descriptors.FieldDescriptor)

GeneratedMessageV3.Builder.getFieldBuilder(Descriptors.FieldDescriptor)

GeneratedMessageV3.Builder.getOneofFieldDescriptor(Descriptors.OneofDescriptor)

GeneratedMessageV3.Builder.getParentForChildren()

GeneratedMessageV3.Builder.getRepeatedField(Descriptors.FieldDescriptor,int)

GeneratedMessageV3.Builder.getRepeatedFieldBuilder(Descriptors.FieldDescriptor,int)

GeneratedMessageV3.Builder.getRepeatedFieldCount(Descriptors.FieldDescriptor)

com.google.protobuf.GeneratedMessageV3.Builder.getUnknownFieldSetBuilder()

GeneratedMessageV3.Builder.getUnknownFields()

GeneratedMessageV3.Builder.hasField(Descriptors.FieldDescriptor)

GeneratedMessageV3.Builder.hasOneof(Descriptors.OneofDescriptor)

GeneratedMessageV3.Builder.internalGetFieldAccessorTable()

GeneratedMessageV3.Builder.internalGetMapField(int)

com.google.protobuf.GeneratedMessageV3.Builder.internalGetMapFieldReflection(int)

GeneratedMessageV3.Builder.internalGetMutableMapField(int)

com.google.protobuf.GeneratedMessageV3.Builder.internalGetMutableMapFieldReflection(int)

GeneratedMessageV3.Builder.isClean()

GeneratedMessageV3.Builder.isInitialized()

GeneratedMessageV3.Builder.markClean()

GeneratedMessageV3.Builder.mergeUnknownFields(UnknownFieldSet)

com.google.protobuf.GeneratedMessageV3.Builder.mergeUnknownLengthDelimitedField(int,com.google.protobuf.ByteString)

com.google.protobuf.GeneratedMessageV3.Builder.mergeUnknownVarintField(int,int)

GeneratedMessageV3.Builder.newBuilderForField(Descriptors.FieldDescriptor)

GeneratedMessageV3.Builder.onBuilt()

GeneratedMessageV3.Builder.onChanged()

com.google.protobuf.GeneratedMessageV3.Builder.parseUnknownField(com.google.protobuf.CodedInputStream,com.google.protobuf.ExtensionRegistryLite,int)

GeneratedMessageV3.Builder.setField(Descriptors.FieldDescriptor,Object)

GeneratedMessageV3.Builder.setRepeatedField(Descriptors.FieldDescriptor,int,Object)

com.google.protobuf.GeneratedMessageV3.Builder.setUnknownFieldSetBuilder(com.google.protobuf.UnknownFieldSet.Builder)

GeneratedMessageV3.Builder.setUnknownFields(UnknownFieldSet)

GeneratedMessageV3.Builder.setUnknownFieldsProto3(UnknownFieldSet)

Object.equals(Object)

Object.finalize()

Object.getClass()

Object.hashCode()

Object.notify()

Object.notifyAll()

Object.wait()

Object.wait(long)

Object.wait(long,int)

Static Methods

getDescriptor()

public static final Descriptors.Descriptor getDescriptor()

Returns
Type	Description
Descriptor

Methods

addAllAnnotations(Iterable<? extends CallAnnotation> values)

public AnalysisResult.CallAnalysisMetadata.Builder addAllAnnotations(Iterable<? extends CallAnnotation> values)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
values	Iterable<? extends com.google.cloud.contactcenterinsights.v1.CallAnnotation>

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addAllQaScorecardResults(Iterable<? extends QaScorecardResult> values)

public AnalysisResult.CallAnalysisMetadata.Builder addAllQaScorecardResults(Iterable<? extends QaScorecardResult> values)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameter
Name	Description
values	Iterable<? extends com.google.cloud.contactcenterinsights.v1.QaScorecardResult>

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addAllSentiments(Iterable<? extends ConversationLevelSentiment> values)

public AnalysisResult.CallAnalysisMetadata.Builder addAllSentiments(Iterable<? extends ConversationLevelSentiment> values)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
values	Iterable<? extends com.google.cloud.contactcenterinsights.v1.ConversationLevelSentiment>

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addAnnotations(CallAnnotation value)

public AnalysisResult.CallAnalysisMetadata.Builder addAnnotations(CallAnnotation value)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
value	CallAnnotation

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addAnnotations(CallAnnotation.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder addAnnotations(CallAnnotation.Builder builderForValue)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
builderForValue	CallAnnotation.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addAnnotations(int index, CallAnnotation value)

public AnalysisResult.CallAnalysisMetadata.Builder addAnnotations(int index, CallAnnotation value)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameters
Name	Description
index	int
value	CallAnnotation

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addAnnotations(int index, CallAnnotation.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder addAnnotations(int index, CallAnnotation.Builder builderForValue)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameters
Name	Description
index	int
builderForValue	CallAnnotation.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addAnnotationsBuilder()

public CallAnnotation.Builder addAnnotationsBuilder()

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Returns
Type	Description
CallAnnotation.Builder

addAnnotationsBuilder(int index)

public CallAnnotation.Builder addAnnotationsBuilder(int index)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
index	int

Returns
Type	Description
CallAnnotation.Builder

addQaScorecardResults(QaScorecardResult value)

public AnalysisResult.CallAnalysisMetadata.Builder addQaScorecardResults(QaScorecardResult value)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameter
Name	Description
value	QaScorecardResult

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addQaScorecardResults(QaScorecardResult.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder addQaScorecardResults(QaScorecardResult.Builder builderForValue)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameter
Name	Description
builderForValue	QaScorecardResult.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addQaScorecardResults(int index, QaScorecardResult value)

public AnalysisResult.CallAnalysisMetadata.Builder addQaScorecardResults(int index, QaScorecardResult value)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameters
Name	Description
index	int
value	QaScorecardResult

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addQaScorecardResults(int index, QaScorecardResult.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder addQaScorecardResults(int index, QaScorecardResult.Builder builderForValue)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameters
Name	Description
index	int
builderForValue	QaScorecardResult.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addQaScorecardResultsBuilder()

public QaScorecardResult.Builder addQaScorecardResultsBuilder()

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Returns
Type	Description
QaScorecardResult.Builder

addQaScorecardResultsBuilder(int index)

public QaScorecardResult.Builder addQaScorecardResultsBuilder(int index)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameter
Name	Description
index	int

Returns
Type	Description
QaScorecardResult.Builder

addRepeatedField(Descriptors.FieldDescriptor field, Object value)

public AnalysisResult.CallAnalysisMetadata.Builder addRepeatedField(Descriptors.FieldDescriptor field, Object value)

Parameters
Name	Description
field	FieldDescriptor
value	Object

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

GeneratedMessageV3.Builder<BuilderType>.addRepeatedField(Descriptors.FieldDescriptor field, Object value)

addSentiments(ConversationLevelSentiment value)

public AnalysisResult.CallAnalysisMetadata.Builder addSentiments(ConversationLevelSentiment value)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
value	ConversationLevelSentiment

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addSentiments(ConversationLevelSentiment.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder addSentiments(ConversationLevelSentiment.Builder builderForValue)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
builderForValue	ConversationLevelSentiment.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addSentiments(int index, ConversationLevelSentiment value)

public AnalysisResult.CallAnalysisMetadata.Builder addSentiments(int index, ConversationLevelSentiment value)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameters
Name	Description
index	int
value	ConversationLevelSentiment

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addSentiments(int index, ConversationLevelSentiment.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder addSentiments(int index, ConversationLevelSentiment.Builder builderForValue)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameters
Name	Description
index	int
builderForValue	ConversationLevelSentiment.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

addSentimentsBuilder()

public ConversationLevelSentiment.Builder addSentimentsBuilder()

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Returns
Type	Description
ConversationLevelSentiment.Builder

addSentimentsBuilder(int index)

public ConversationLevelSentiment.Builder addSentimentsBuilder(int index)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
index	int

Returns
Type	Description
ConversationLevelSentiment.Builder

build()

public AnalysisResult.CallAnalysisMetadata build()

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata

buildPartial()

public AnalysisResult.CallAnalysisMetadata buildPartial()

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata

clear()

public AnalysisResult.CallAnalysisMetadata.Builder clear()

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

GeneratedMessageV3.Builder<BuilderType>.clear()

clearAnnotations()

public AnalysisResult.CallAnalysisMetadata.Builder clearAnnotations()

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

clearEntities()

public AnalysisResult.CallAnalysisMetadata.Builder clearEntities()

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

clearField(Descriptors.FieldDescriptor field)

public AnalysisResult.CallAnalysisMetadata.Builder clearField(Descriptors.FieldDescriptor field)

Parameter
Name	Description
field	FieldDescriptor

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

GeneratedMessageV3.Builder<BuilderType>.clearField(Descriptors.FieldDescriptor field)

clearIntents()

public AnalysisResult.CallAnalysisMetadata.Builder clearIntents()

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

clearIssueModelResult()

public AnalysisResult.CallAnalysisMetadata.Builder clearIssueModelResult()

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

clearOneof(Descriptors.OneofDescriptor oneof)

public AnalysisResult.CallAnalysisMetadata.Builder clearOneof(Descriptors.OneofDescriptor oneof)

Parameter
Name	Description
oneof	OneofDescriptor

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

GeneratedMessageV3.Builder<BuilderType>.clearOneof(Descriptors.OneofDescriptor oneof)

clearPhraseMatchers()

public AnalysisResult.CallAnalysisMetadata.Builder clearPhraseMatchers()

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

clearQaScorecardResults()

public AnalysisResult.CallAnalysisMetadata.Builder clearQaScorecardResults()

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

clearSentiments()

public AnalysisResult.CallAnalysisMetadata.Builder clearSentiments()

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

clearSilence()

public AnalysisResult.CallAnalysisMetadata.Builder clearSilence()

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

clone()

public AnalysisResult.CallAnalysisMetadata.Builder clone()

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

GeneratedMessageV3.Builder<BuilderType>.clone()

containsEntities(String key)

public boolean containsEntities(String key)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameter
Name	Description
key	String

Returns
Type	Description
boolean

containsIntents(String key)

public boolean containsIntents(String key)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameter
Name	Description
key	String

Returns
Type	Description
boolean

containsPhraseMatchers(String key)

public boolean containsPhraseMatchers(String key)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameter
Name	Description
key	String

Returns
Type	Description
boolean

getAnnotations(int index)

public CallAnnotation getAnnotations(int index)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
index	int

Returns
Type	Description
CallAnnotation

getAnnotationsBuilder(int index)

public CallAnnotation.Builder getAnnotationsBuilder(int index)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
index	int

Returns
Type	Description
CallAnnotation.Builder

getAnnotationsBuilderList()

public List<CallAnnotation.Builder> getAnnotationsBuilderList()

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Returns
Type	Description
List<Builder>

getAnnotationsCount()

public int getAnnotationsCount()

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Returns
Type	Description
int

getAnnotationsList()

public List<CallAnnotation> getAnnotationsList()

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Returns
Type	Description
List<CallAnnotation>

getAnnotationsOrBuilder(int index)

public CallAnnotationOrBuilder getAnnotationsOrBuilder(int index)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
index	int

Returns
Type	Description
CallAnnotationOrBuilder

getAnnotationsOrBuilderList()

public List<? extends CallAnnotationOrBuilder> getAnnotationsOrBuilderList()

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Returns
Type	Description
List<? extends com.google.cloud.contactcenterinsights.v1.CallAnnotationOrBuilder>

getDefaultInstanceForType()

public AnalysisResult.CallAnalysisMetadata getDefaultInstanceForType()

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata

getDescriptorForType()

public Descriptors.Descriptor getDescriptorForType()

Returns
Type	Description
Descriptor

Overrides

GeneratedMessageV3.Builder<BuilderType>.getDescriptorForType()

getEntities() (deprecated)

public Map<String,Entity> getEntities()

Use #getEntitiesMap() instead.

Returns
Type	Description
Map<String,Entity>

getEntitiesCount()

public int getEntitiesCount()

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Returns
Type	Description
int

getEntitiesMap()

public Map<String,Entity> getEntitiesMap()

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Returns
Type	Description
Map<String,Entity>

getEntitiesOrDefault(String key, Entity defaultValue)

public Entity getEntitiesOrDefault(String key, Entity defaultValue)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameters
Name	Description
key	String
defaultValue	Entity

Returns
Type	Description
Entity

getEntitiesOrThrow(String key)

public Entity getEntitiesOrThrow(String key)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameter
Name	Description
key	String

Returns
Type	Description
Entity

getIntents() (deprecated)

public Map<String,Intent> getIntents()

Use #getIntentsMap() instead.

Returns
Type	Description
Map<String,Intent>

getIntentsCount()

public int getIntentsCount()

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Returns
Type	Description
int

getIntentsMap()

public Map<String,Intent> getIntentsMap()

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Returns
Type	Description
Map<String,Intent>

getIntentsOrDefault(String key, Intent defaultValue)

public Intent getIntentsOrDefault(String key, Intent defaultValue)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameters
Name	Description
key	String
defaultValue	Intent

Returns
Type	Description
Intent

getIntentsOrThrow(String key)

public Intent getIntentsOrThrow(String key)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameter
Name	Description
key	String

Returns
Type	Description
Intent

getIssueModelResult()

public IssueModelResult getIssueModelResult()

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Returns
Type	Description
IssueModelResult	The issueModelResult.

getIssueModelResultBuilder()

public IssueModelResult.Builder getIssueModelResultBuilder()

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Returns
Type	Description
IssueModelResult.Builder

getIssueModelResultOrBuilder()

public IssueModelResultOrBuilder getIssueModelResultOrBuilder()

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Returns
Type	Description
IssueModelResultOrBuilder

getMutableEntities() (deprecated)

public Map<String,Entity> getMutableEntities()

Use alternate mutation accessors instead.

Returns
Type	Description
Map<String,Entity>

getMutableIntents() (deprecated)

public Map<String,Intent> getMutableIntents()

Use alternate mutation accessors instead.

Returns
Type	Description
Map<String,Intent>

getMutablePhraseMatchers() (deprecated)

public Map<String,PhraseMatchData> getMutablePhraseMatchers()

Use alternate mutation accessors instead.

Returns
Type	Description
Map<String,PhraseMatchData>

getPhraseMatchers() (deprecated)

public Map<String,PhraseMatchData> getPhraseMatchers()

Use #getPhraseMatchersMap() instead.

Returns
Type	Description
Map<String,PhraseMatchData>

getPhraseMatchersCount()

public int getPhraseMatchersCount()

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Returns
Type	Description
int

getPhraseMatchersMap()

public Map<String,PhraseMatchData> getPhraseMatchersMap()

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Returns
Type	Description
Map<String,PhraseMatchData>

getPhraseMatchersOrDefault(String key, PhraseMatchData defaultValue)

public PhraseMatchData getPhraseMatchersOrDefault(String key, PhraseMatchData defaultValue)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameters
Name	Description
key	String
defaultValue	PhraseMatchData

Returns
Type	Description
PhraseMatchData

getPhraseMatchersOrThrow(String key)

public PhraseMatchData getPhraseMatchersOrThrow(String key)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameter
Name	Description
key	String

Returns
Type	Description
PhraseMatchData

getQaScorecardResults(int index)

public QaScorecardResult getQaScorecardResults(int index)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameter
Name	Description
index	int

Returns
Type	Description
QaScorecardResult

getQaScorecardResultsBuilder(int index)

public QaScorecardResult.Builder getQaScorecardResultsBuilder(int index)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameter
Name	Description
index	int

Returns
Type	Description
QaScorecardResult.Builder

getQaScorecardResultsBuilderList()

public List<QaScorecardResult.Builder> getQaScorecardResultsBuilderList()

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Returns
Type	Description
List<Builder>

getQaScorecardResultsCount()

public int getQaScorecardResultsCount()

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Returns
Type	Description
int

getQaScorecardResultsList()

public List<QaScorecardResult> getQaScorecardResultsList()

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Returns
Type	Description
List<QaScorecardResult>

getQaScorecardResultsOrBuilder(int index)

public QaScorecardResultOrBuilder getQaScorecardResultsOrBuilder(int index)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameter
Name	Description
index	int

Returns
Type	Description
QaScorecardResultOrBuilder

getQaScorecardResultsOrBuilderList()

public List<? extends QaScorecardResultOrBuilder> getQaScorecardResultsOrBuilderList()

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Returns
Type	Description
List<? extends com.google.cloud.contactcenterinsights.v1.QaScorecardResultOrBuilder>

getSentiments(int index)

public ConversationLevelSentiment getSentiments(int index)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
index	int

Returns
Type	Description
ConversationLevelSentiment

getSentimentsBuilder(int index)

public ConversationLevelSentiment.Builder getSentimentsBuilder(int index)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
index	int

Returns
Type	Description
ConversationLevelSentiment.Builder

getSentimentsBuilderList()

public List<ConversationLevelSentiment.Builder> getSentimentsBuilderList()

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Returns
Type	Description
List<Builder>

getSentimentsCount()

public int getSentimentsCount()

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Returns
Type	Description
int

getSentimentsList()

public List<ConversationLevelSentiment> getSentimentsList()

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Returns
Type	Description
List<ConversationLevelSentiment>

getSentimentsOrBuilder(int index)

public ConversationLevelSentimentOrBuilder getSentimentsOrBuilder(int index)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
index	int

Returns
Type	Description
ConversationLevelSentimentOrBuilder

getSentimentsOrBuilderList()

public List<? extends ConversationLevelSentimentOrBuilder> getSentimentsOrBuilderList()

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Returns
Type	Description
List<? extends com.google.cloud.contactcenterinsights.v1.ConversationLevelSentimentOrBuilder>

getSilence()

public ConversationLevelSilence getSilence()

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Returns
Type	Description
ConversationLevelSilence	The silence.

getSilenceBuilder()

public ConversationLevelSilence.Builder getSilenceBuilder()

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Returns
Type	Description
ConversationLevelSilence.Builder

getSilenceOrBuilder()

public ConversationLevelSilenceOrBuilder getSilenceOrBuilder()

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Returns
Type	Description
ConversationLevelSilenceOrBuilder

hasIssueModelResult()

public boolean hasIssueModelResult()

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Returns
Type	Description
boolean	Whether the issueModelResult field is set.

hasSilence()

public boolean hasSilence()

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Returns
Type	Description
boolean	Whether the silence field is set.

internalGetFieldAccessorTable()

protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()

Returns
Type	Description
FieldAccessorTable

Overrides

GeneratedMessageV3.Builder<BuilderType>.internalGetFieldAccessorTable()

internalGetMapFieldReflection(int number)

protected MapFieldReflectionAccessor internalGetMapFieldReflection(int number)

Parameter
Name	Description
number	int

Returns
Type	Description
com.google.protobuf.MapFieldReflectionAccessor

Overrides

com.google.protobuf.GeneratedMessageV3.Builder.internalGetMapFieldReflection(int)

internalGetMutableMapFieldReflection(int number)

protected MapFieldReflectionAccessor internalGetMutableMapFieldReflection(int number)

Parameter
Name	Description
number	int

Returns
Type	Description
com.google.protobuf.MapFieldReflectionAccessor

Overrides

com.google.protobuf.GeneratedMessageV3.Builder.internalGetMutableMapFieldReflection(int)

isInitialized()

public final boolean isInitialized()

Returns
Type	Description
boolean

Overrides

GeneratedMessageV3.Builder<BuilderType>.isInitialized()

mergeFrom(AnalysisResult.CallAnalysisMetadata other)

public AnalysisResult.CallAnalysisMetadata.Builder mergeFrom(AnalysisResult.CallAnalysisMetadata other)

Parameter
Name	Description
other	AnalysisResult.CallAnalysisMetadata

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)

public AnalysisResult.CallAnalysisMetadata.Builder mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)

Parameters
Name	Description
input	CodedInputStream
extensionRegistry	ExtensionRegistryLite

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

AbstractMessage.Builder<BuilderType>.mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)

Exceptions
Type	Description
IOException

mergeFrom(Message other)

public AnalysisResult.CallAnalysisMetadata.Builder mergeFrom(Message other)

Parameter
Name	Description
other	Message

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

AbstractMessage.Builder<BuilderType>.mergeFrom(Message other)

mergeIssueModelResult(IssueModelResult value)

public AnalysisResult.CallAnalysisMetadata.Builder mergeIssueModelResult(IssueModelResult value)

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Parameter
Name	Description
value	IssueModelResult

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

mergeSilence(ConversationLevelSilence value)

public AnalysisResult.CallAnalysisMetadata.Builder mergeSilence(ConversationLevelSilence value)

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Parameter
Name	Description
value	ConversationLevelSilence

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

mergeUnknownFields(UnknownFieldSet unknownFields)

public final AnalysisResult.CallAnalysisMetadata.Builder mergeUnknownFields(UnknownFieldSet unknownFields)

Parameter
Name	Description
unknownFields	UnknownFieldSet

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

GeneratedMessageV3.Builder<BuilderType>.mergeUnknownFields(UnknownFieldSet unknownFields)

putAllEntities(Map<String,Entity> values)

public AnalysisResult.CallAnalysisMetadata.Builder putAllEntities(Map<String,Entity> values)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameter
Name	Description
values	Map<String,Entity>

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

putAllIntents(Map<String,Intent> values)

public AnalysisResult.CallAnalysisMetadata.Builder putAllIntents(Map<String,Intent> values)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameter
Name	Description
values	Map<String,Intent>

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

putAllPhraseMatchers(Map<String,PhraseMatchData> values)

public AnalysisResult.CallAnalysisMetadata.Builder putAllPhraseMatchers(Map<String,PhraseMatchData> values)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameter
Name	Description
values	Map<String,PhraseMatchData>

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

putEntities(String key, Entity value)

public AnalysisResult.CallAnalysisMetadata.Builder putEntities(String key, Entity value)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameters
Name	Description
key	String
value	Entity

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

putEntitiesBuilderIfAbsent(String key)

public Entity.Builder putEntitiesBuilderIfAbsent(String key)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameter
Name	Description
key	String

Returns
Type	Description
Entity.Builder

putIntents(String key, Intent value)

public AnalysisResult.CallAnalysisMetadata.Builder putIntents(String key, Intent value)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameters
Name	Description
key	String
value	Intent

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

putIntentsBuilderIfAbsent(String key)

public Intent.Builder putIntentsBuilderIfAbsent(String key)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameter
Name	Description
key	String

Returns
Type	Description
Intent.Builder

putPhraseMatchers(String key, PhraseMatchData value)

public AnalysisResult.CallAnalysisMetadata.Builder putPhraseMatchers(String key, PhraseMatchData value)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameters
Name	Description
key	String
value	PhraseMatchData

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

putPhraseMatchersBuilderIfAbsent(String key)

public PhraseMatchData.Builder putPhraseMatchersBuilderIfAbsent(String key)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameter
Name	Description
key	String

Returns
Type	Description
PhraseMatchData.Builder

removeAnnotations(int index)

public AnalysisResult.CallAnalysisMetadata.Builder removeAnnotations(int index)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
index	int

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

removeEntities(String key)

public AnalysisResult.CallAnalysisMetadata.Builder removeEntities(String key)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameter
Name	Description
key	String

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

removeIntents(String key)

public AnalysisResult.CallAnalysisMetadata.Builder removeIntents(String key)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameter
Name	Description
key	String

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

removePhraseMatchers(String key)

public AnalysisResult.CallAnalysisMetadata.Builder removePhraseMatchers(String key)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameter
Name	Description
key	String

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

removeQaScorecardResults(int index)

public AnalysisResult.CallAnalysisMetadata.Builder removeQaScorecardResults(int index)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameter
Name	Description
index	int

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

removeSentiments(int index)

public AnalysisResult.CallAnalysisMetadata.Builder removeSentiments(int index)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
index	int

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setAnnotations(int index, CallAnnotation value)

public AnalysisResult.CallAnalysisMetadata.Builder setAnnotations(int index, CallAnnotation value)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameters
Name	Description
index	int
value	CallAnnotation

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setAnnotations(int index, CallAnnotation.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder setAnnotations(int index, CallAnnotation.Builder builderForValue)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameters
Name	Description
index	int
builderForValue	CallAnnotation.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setField(Descriptors.FieldDescriptor field, Object value)

public AnalysisResult.CallAnalysisMetadata.Builder setField(Descriptors.FieldDescriptor field, Object value)

Parameters
Name	Description
field	FieldDescriptor
value	Object

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

GeneratedMessageV3.Builder<BuilderType>.setField(Descriptors.FieldDescriptor field, Object value)

setIssueModelResult(IssueModelResult value)

public AnalysisResult.CallAnalysisMetadata.Builder setIssueModelResult(IssueModelResult value)

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Parameter
Name	Description
value	IssueModelResult

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setIssueModelResult(IssueModelResult.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder setIssueModelResult(IssueModelResult.Builder builderForValue)

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Parameter
Name	Description
builderForValue	IssueModelResult.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setQaScorecardResults(int index, QaScorecardResult value)

public AnalysisResult.CallAnalysisMetadata.Builder setQaScorecardResults(int index, QaScorecardResult value)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameters
Name	Description
index	int
value	QaScorecardResult

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setQaScorecardResults(int index, QaScorecardResult.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder setQaScorecardResults(int index, QaScorecardResult.Builder builderForValue)

Results of scoring QaScorecards.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;

Parameters
Name	Description
index	int
builderForValue	QaScorecardResult.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)

public AnalysisResult.CallAnalysisMetadata.Builder setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)

Parameters
Name	Description
field	FieldDescriptor
index	int
value	Object

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

GeneratedMessageV3.Builder<BuilderType>.setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)

setSentiments(int index, ConversationLevelSentiment value)

public AnalysisResult.CallAnalysisMetadata.Builder setSentiments(int index, ConversationLevelSentiment value)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameters
Name	Description
index	int
value	ConversationLevelSentiment

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setSentiments(int index, ConversationLevelSentiment.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder setSentiments(int index, ConversationLevelSentiment.Builder builderForValue)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameters
Name	Description
index	int
builderForValue	ConversationLevelSentiment.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setSilence(ConversationLevelSilence value)

public AnalysisResult.CallAnalysisMetadata.Builder setSilence(ConversationLevelSilence value)

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Parameter
Name	Description
value	ConversationLevelSilence

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setSilence(ConversationLevelSilence.Builder builderForValue)

public AnalysisResult.CallAnalysisMetadata.Builder setSilence(ConversationLevelSilence.Builder builderForValue)

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Parameter
Name	Description
builderForValue	ConversationLevelSilence.Builder

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

setUnknownFields(UnknownFieldSet unknownFields)

public final AnalysisResult.CallAnalysisMetadata.Builder setUnknownFields(UnknownFieldSet unknownFields)

Parameter
Name	Description
unknownFields	UnknownFieldSet

Returns
Type	Description
AnalysisResult.CallAnalysisMetadata.Builder

Overrides

GeneratedMessageV3.Builder<BuilderType>.setUnknownFields(UnknownFieldSet unknownFields)