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public static final class ContactCenterInsightsGrpc.ContactCenterInsightsBlockingStub extends AbstractBlockingStub<ContactCenterInsightsGrpc.ContactCenterInsightsBlockingStub>
A stub to allow clients to do synchronous rpc calls to service ContactCenterInsights.
An API that lets users analyze and explore their business conversation data.
Inheritance
java.lang.Object > io.grpc.stub.AbstractStub > io.grpc.stub.AbstractBlockingStub > ContactCenterInsightsGrpc.ContactCenterInsightsBlockingStubMethods
build(Channel channel, CallOptions callOptions)
protected ContactCenterInsightsGrpc.ContactCenterInsightsBlockingStub build(Channel channel, CallOptions callOptions)
Parameters | |
---|---|
Name | Description |
channel |
io.grpc.Channel |
callOptions |
io.grpc.CallOptions |
Returns | |
---|---|
Type | Description |
ContactCenterInsightsGrpc.ContactCenterInsightsBlockingStub |
bulkAnalyzeConversations(BulkAnalyzeConversationsRequest request)
public Operation bulkAnalyzeConversations(BulkAnalyzeConversationsRequest request)
Analyzes multiple conversations in a single request.
Parameter | |
---|---|
Name | Description |
request |
BulkAnalyzeConversationsRequest |
Returns | |
---|---|
Type | Description |
Operation |
bulkDeleteConversations(BulkDeleteConversationsRequest request)
public Operation bulkDeleteConversations(BulkDeleteConversationsRequest request)
Deletes multiple conversations in a single request.
Parameter | |
---|---|
Name | Description |
request |
BulkDeleteConversationsRequest |
Returns | |
---|---|
Type | Description |
Operation |
bulkDownloadFeedbackLabels(BulkDownloadFeedbackLabelsRequest request)
public Operation bulkDownloadFeedbackLabels(BulkDownloadFeedbackLabelsRequest request)
Download feedback labels in bulk.
Parameter | |
---|---|
Name | Description |
request |
BulkDownloadFeedbackLabelsRequest |
Returns | |
---|---|
Type | Description |
Operation |
bulkUploadFeedbackLabels(BulkUploadFeedbackLabelsRequest request)
public Operation bulkUploadFeedbackLabels(BulkUploadFeedbackLabelsRequest request)
Upload feedback labels in bulk.
Parameter | |
---|---|
Name | Description |
request |
BulkUploadFeedbackLabelsRequest |
Returns | |
---|---|
Type | Description |
Operation |
calculateIssueModelStats(CalculateIssueModelStatsRequest request)
public CalculateIssueModelStatsResponse calculateIssueModelStats(CalculateIssueModelStatsRequest request)
Gets an issue model's statistics.
Parameter | |
---|---|
Name | Description |
request |
CalculateIssueModelStatsRequest |
Returns | |
---|---|
Type | Description |
CalculateIssueModelStatsResponse |
calculateStats(CalculateStatsRequest request)
public CalculateStatsResponse calculateStats(CalculateStatsRequest request)
Gets conversation statistics.
Parameter | |
---|---|
Name | Description |
request |
CalculateStatsRequest |
Returns | |
---|---|
Type | Description |
CalculateStatsResponse |
createAnalysis(CreateAnalysisRequest request)
public Operation createAnalysis(CreateAnalysisRequest request)
Creates an analysis. The long running operation is done when the analysis has completed.
Parameter | |
---|---|
Name | Description |
request |
CreateAnalysisRequest |
Returns | |
---|---|
Type | Description |
Operation |
createAnalysisRule(CreateAnalysisRuleRequest request)
public AnalysisRule createAnalysisRule(CreateAnalysisRuleRequest request)
Creates a analysis rule.
Parameter | |
---|---|
Name | Description |
request |
CreateAnalysisRuleRequest |
Returns | |
---|---|
Type | Description |
AnalysisRule |
createConversation(CreateConversationRequest request)
public Conversation createConversation(CreateConversationRequest request)
Creates a conversation.
Note that this method does not support audio transcription or redaction.
Use conversations.upload
instead.
Parameter | |
---|---|
Name | Description |
request |
CreateConversationRequest |
Returns | |
---|---|
Type | Description |
Conversation |
createFeedbackLabel(CreateFeedbackLabelRequest request)
public FeedbackLabel createFeedbackLabel(CreateFeedbackLabelRequest request)
Create feedback label.
Parameter | |
---|---|
Name | Description |
request |
CreateFeedbackLabelRequest |
Returns | |
---|---|
Type | Description |
FeedbackLabel |
createIssueModel(CreateIssueModelRequest request)
public Operation createIssueModel(CreateIssueModelRequest request)
Creates an issue model.
Parameter | |
---|---|
Name | Description |
request |
CreateIssueModelRequest |
Returns | |
---|---|
Type | Description |
Operation |
createPhraseMatcher(CreatePhraseMatcherRequest request)
public PhraseMatcher createPhraseMatcher(CreatePhraseMatcherRequest request)
Creates a phrase matcher.
Parameter | |
---|---|
Name | Description |
request |
CreatePhraseMatcherRequest |
Returns | |
---|---|
Type | Description |
PhraseMatcher |
createQaQuestion(CreateQaQuestionRequest request)
public QaQuestion createQaQuestion(CreateQaQuestionRequest request)
Create a QaQuestion.
Parameter | |
---|---|
Name | Description |
request |
CreateQaQuestionRequest |
Returns | |
---|---|
Type | Description |
QaQuestion |
createQaScorecard(CreateQaScorecardRequest request)
public QaScorecard createQaScorecard(CreateQaScorecardRequest request)
Create a QaScorecard.
Parameter | |
---|---|
Name | Description |
request |
CreateQaScorecardRequest |
Returns | |
---|---|
Type | Description |
QaScorecard |
createQaScorecardRevision(CreateQaScorecardRevisionRequest request)
public QaScorecardRevision createQaScorecardRevision(CreateQaScorecardRevisionRequest request)
Creates a QaScorecardRevision.
Parameter | |
---|---|
Name | Description |
request |
CreateQaScorecardRevisionRequest |
Returns | |
---|---|
Type | Description |
QaScorecardRevision |
createView(CreateViewRequest request)
public View createView(CreateViewRequest request)
Creates a view.
Parameter | |
---|---|
Name | Description |
request |
CreateViewRequest |
Returns | |
---|---|
Type | Description |
View |
deleteAnalysis(DeleteAnalysisRequest request)
public Empty deleteAnalysis(DeleteAnalysisRequest request)
Deletes an analysis.
Parameter | |
---|---|
Name | Description |
request |
DeleteAnalysisRequest |
Returns | |
---|---|
Type | Description |
Empty |
deleteAnalysisRule(DeleteAnalysisRuleRequest request)
public Empty deleteAnalysisRule(DeleteAnalysisRuleRequest request)
Deletes a analysis rule.
Parameter | |
---|---|
Name | Description |
request |
DeleteAnalysisRuleRequest |
Returns | |
---|---|
Type | Description |
Empty |
deleteConversation(DeleteConversationRequest request)
public Empty deleteConversation(DeleteConversationRequest request)
Deletes a conversation.
Parameter | |
---|---|
Name | Description |
request |
DeleteConversationRequest |
Returns | |
---|---|
Type | Description |
Empty |
deleteFeedbackLabel(DeleteFeedbackLabelRequest request)
public Empty deleteFeedbackLabel(DeleteFeedbackLabelRequest request)
Delete feedback label.
Parameter | |
---|---|
Name | Description |
request |
DeleteFeedbackLabelRequest |
Returns | |
---|---|
Type | Description |
Empty |
deleteIssue(DeleteIssueRequest request)
public Empty deleteIssue(DeleteIssueRequest request)
Deletes an issue.
Parameter | |
---|---|
Name | Description |
request |
DeleteIssueRequest |
Returns | |
---|---|
Type | Description |
Empty |
deleteIssueModel(DeleteIssueModelRequest request)
public Operation deleteIssueModel(DeleteIssueModelRequest request)
Deletes an issue model.
Parameter | |
---|---|
Name | Description |
request |
DeleteIssueModelRequest |
Returns | |
---|---|
Type | Description |
Operation |
deletePhraseMatcher(DeletePhraseMatcherRequest request)
public Empty deletePhraseMatcher(DeletePhraseMatcherRequest request)
Deletes a phrase matcher.
Parameter | |
---|---|
Name | Description |
request |
DeletePhraseMatcherRequest |
Returns | |
---|---|
Type | Description |
Empty |
deleteQaQuestion(DeleteQaQuestionRequest request)
public Empty deleteQaQuestion(DeleteQaQuestionRequest request)
Deletes a QaQuestion.
Parameter | |
---|---|
Name | Description |
request |
DeleteQaQuestionRequest |
Returns | |
---|---|
Type | Description |
Empty |
deleteQaScorecard(DeleteQaScorecardRequest request)
public Empty deleteQaScorecard(DeleteQaScorecardRequest request)
Deletes a QaScorecard.
Parameter | |
---|---|
Name | Description |
request |
DeleteQaScorecardRequest |
Returns | |
---|---|
Type | Description |
Empty |
deleteQaScorecardRevision(DeleteQaScorecardRevisionRequest request)
public Empty deleteQaScorecardRevision(DeleteQaScorecardRevisionRequest request)
Deletes a QaScorecardRevision.
Parameter | |
---|---|
Name | Description |
request |
DeleteQaScorecardRevisionRequest |
Returns | |
---|---|
Type | Description |
Empty |
deleteView(DeleteViewRequest request)
public Empty deleteView(DeleteViewRequest request)
Deletes a view.
Parameter | |
---|---|
Name | Description |
request |
DeleteViewRequest |
Returns | |
---|---|
Type | Description |
Empty |
deployIssueModel(DeployIssueModelRequest request)
public Operation deployIssueModel(DeployIssueModelRequest request)
Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.
Parameter | |
---|---|
Name | Description |
request |
DeployIssueModelRequest |
Returns | |
---|---|
Type | Description |
Operation |
deployQaScorecardRevision(DeployQaScorecardRevisionRequest request)
public QaScorecardRevision deployQaScorecardRevision(DeployQaScorecardRevisionRequest request)
Deploy a QaScorecardRevision.
Parameter | |
---|---|
Name | Description |
request |
DeployQaScorecardRevisionRequest |
Returns | |
---|---|
Type | Description |
QaScorecardRevision |
exportInsightsData(ExportInsightsDataRequest request)
public Operation exportInsightsData(ExportInsightsDataRequest request)
Export insights data to a destination defined in the request body.
Parameter | |
---|---|
Name | Description |
request |
ExportInsightsDataRequest |
Returns | |
---|---|
Type | Description |
Operation |
exportIssueModel(ExportIssueModelRequest request)
public Operation exportIssueModel(ExportIssueModelRequest request)
Exports an issue model to the provided destination.
Parameter | |
---|---|
Name | Description |
request |
ExportIssueModelRequest |
Returns | |
---|---|
Type | Description |
Operation |
getAnalysis(GetAnalysisRequest request)
public Analysis getAnalysis(GetAnalysisRequest request)
Gets an analysis.
Parameter | |
---|---|
Name | Description |
request |
GetAnalysisRequest |
Returns | |
---|---|
Type | Description |
Analysis |
getAnalysisRule(GetAnalysisRuleRequest request)
public AnalysisRule getAnalysisRule(GetAnalysisRuleRequest request)
Get a analysis rule.
Parameter | |
---|---|
Name | Description |
request |
GetAnalysisRuleRequest |
Returns | |
---|---|
Type | Description |
AnalysisRule |
getConversation(GetConversationRequest request)
public Conversation getConversation(GetConversationRequest request)
Gets a conversation.
Parameter | |
---|---|
Name | Description |
request |
GetConversationRequest |
Returns | |
---|---|
Type | Description |
Conversation |
getEncryptionSpec(GetEncryptionSpecRequest request)
public EncryptionSpec getEncryptionSpec(GetEncryptionSpecRequest request)
Gets location-level encryption key specification.
Parameter | |
---|---|
Name | Description |
request |
GetEncryptionSpecRequest |
Returns | |
---|---|
Type | Description |
EncryptionSpec |
getFeedbackLabel(GetFeedbackLabelRequest request)
public FeedbackLabel getFeedbackLabel(GetFeedbackLabelRequest request)
Get feedback label.
Parameter | |
---|---|
Name | Description |
request |
GetFeedbackLabelRequest |
Returns | |
---|---|
Type | Description |
FeedbackLabel |
getIssue(GetIssueRequest request)
public Issue getIssue(GetIssueRequest request)
Gets an issue.
Parameter | |
---|---|
Name | Description |
request |
GetIssueRequest |
Returns | |
---|---|
Type | Description |
Issue |
getIssueModel(GetIssueModelRequest request)
public IssueModel getIssueModel(GetIssueModelRequest request)
Gets an issue model.
Parameter | |
---|---|
Name | Description |
request |
GetIssueModelRequest |
Returns | |
---|---|
Type | Description |
IssueModel |
getPhraseMatcher(GetPhraseMatcherRequest request)
public PhraseMatcher getPhraseMatcher(GetPhraseMatcherRequest request)
Gets a phrase matcher.
Parameter | |
---|---|
Name | Description |
request |
GetPhraseMatcherRequest |
Returns | |
---|---|
Type | Description |
PhraseMatcher |
getQaQuestion(GetQaQuestionRequest request)
public QaQuestion getQaQuestion(GetQaQuestionRequest request)
Gets a QaQuestion.
Parameter | |
---|---|
Name | Description |
request |
GetQaQuestionRequest |
Returns | |
---|---|
Type | Description |
QaQuestion |
getQaScorecard(GetQaScorecardRequest request)
public QaScorecard getQaScorecard(GetQaScorecardRequest request)
Gets a QaScorecard.
Parameter | |
---|---|
Name | Description |
request |
GetQaScorecardRequest |
Returns | |
---|---|
Type | Description |
QaScorecard |
getQaScorecardRevision(GetQaScorecardRevisionRequest request)
public QaScorecardRevision getQaScorecardRevision(GetQaScorecardRevisionRequest request)
Gets a QaScorecardRevision.
Parameter | |
---|---|
Name | Description |
request |
GetQaScorecardRevisionRequest |
Returns | |
---|---|
Type | Description |
QaScorecardRevision |
getSettings(GetSettingsRequest request)
public Settings getSettings(GetSettingsRequest request)
Gets project-level settings.
Parameter | |
---|---|
Name | Description |
request |
GetSettingsRequest |
Returns | |
---|---|
Type | Description |
Settings |
getView(GetViewRequest request)
public View getView(GetViewRequest request)
Gets a view.
Parameter | |
---|---|
Name | Description |
request |
GetViewRequest |
Returns | |
---|---|
Type | Description |
View |
importIssueModel(ImportIssueModelRequest request)
public Operation importIssueModel(ImportIssueModelRequest request)
Imports an issue model from a Cloud Storage bucket.
Parameter | |
---|---|
Name | Description |
request |
ImportIssueModelRequest |
Returns | |
---|---|
Type | Description |
Operation |
ingestConversations(IngestConversationsRequest request)
public Operation ingestConversations(IngestConversationsRequest request)
Imports conversations and processes them according to the user's configuration.
Parameter | |
---|---|
Name | Description |
request |
IngestConversationsRequest |
Returns | |
---|---|
Type | Description |
Operation |
initializeEncryptionSpec(InitializeEncryptionSpecRequest request)
public Operation initializeEncryptionSpec(InitializeEncryptionSpecRequest request)
Initializes a location-level encryption key specification. An error will result if the location has resources already created before the initialization. After the encryption specification is initialized at a location, it is immutable and all newly created resources under the location will be encrypted with the existing specification.
Parameter | |
---|---|
Name | Description |
request |
InitializeEncryptionSpecRequest |
Returns | |
---|---|
Type | Description |
Operation |
listAllFeedbackLabels(ListAllFeedbackLabelsRequest request)
public ListAllFeedbackLabelsResponse listAllFeedbackLabels(ListAllFeedbackLabelsRequest request)
List all feedback labels by project number.
Parameter | |
---|---|
Name | Description |
request |
ListAllFeedbackLabelsRequest |
Returns | |
---|---|
Type | Description |
ListAllFeedbackLabelsResponse |
listAnalyses(ListAnalysesRequest request)
public ListAnalysesResponse listAnalyses(ListAnalysesRequest request)
Lists analyses.
Parameter | |
---|---|
Name | Description |
request |
ListAnalysesRequest |
Returns | |
---|---|
Type | Description |
ListAnalysesResponse |
listAnalysisRules(ListAnalysisRulesRequest request)
public ListAnalysisRulesResponse listAnalysisRules(ListAnalysisRulesRequest request)
Lists analysis rules.
Parameter | |
---|---|
Name | Description |
request |
ListAnalysisRulesRequest |
Returns | |
---|---|
Type | Description |
ListAnalysisRulesResponse |
listConversations(ListConversationsRequest request)
public ListConversationsResponse listConversations(ListConversationsRequest request)
Lists conversations.
Parameter | |
---|---|
Name | Description |
request |
ListConversationsRequest |
Returns | |
---|---|
Type | Description |
ListConversationsResponse |
listFeedbackLabels(ListFeedbackLabelsRequest request)
public ListFeedbackLabelsResponse listFeedbackLabels(ListFeedbackLabelsRequest request)
List feedback labels.
Parameter | |
---|---|
Name | Description |
request |
ListFeedbackLabelsRequest |
Returns | |
---|---|
Type | Description |
ListFeedbackLabelsResponse |
listIssueModels(ListIssueModelsRequest request)
public ListIssueModelsResponse listIssueModels(ListIssueModelsRequest request)
Lists issue models.
Parameter | |
---|---|
Name | Description |
request |
ListIssueModelsRequest |
Returns | |
---|---|
Type | Description |
ListIssueModelsResponse |
listIssues(ListIssuesRequest request)
public ListIssuesResponse listIssues(ListIssuesRequest request)
Lists issues.
Parameter | |
---|---|
Name | Description |
request |
ListIssuesRequest |
Returns | |
---|---|
Type | Description |
ListIssuesResponse |
listPhraseMatchers(ListPhraseMatchersRequest request)
public ListPhraseMatchersResponse listPhraseMatchers(ListPhraseMatchersRequest request)
Lists phrase matchers.
Parameter | |
---|---|
Name | Description |
request |
ListPhraseMatchersRequest |
Returns | |
---|---|
Type | Description |
ListPhraseMatchersResponse |
listQaQuestions(ListQaQuestionsRequest request)
public ListQaQuestionsResponse listQaQuestions(ListQaQuestionsRequest request)
Lists QaQuestions.
Parameter | |
---|---|
Name | Description |
request |
ListQaQuestionsRequest |
Returns | |
---|---|
Type | Description |
ListQaQuestionsResponse |
listQaScorecardRevisions(ListQaScorecardRevisionsRequest request)
public ListQaScorecardRevisionsResponse listQaScorecardRevisions(ListQaScorecardRevisionsRequest request)
Lists all revisions under the parent QaScorecard.
Parameter | |
---|---|
Name | Description |
request |
ListQaScorecardRevisionsRequest |
Returns | |
---|---|
Type | Description |
ListQaScorecardRevisionsResponse |
listQaScorecards(ListQaScorecardsRequest request)
public ListQaScorecardsResponse listQaScorecards(ListQaScorecardsRequest request)
Lists QaScorecards.
Parameter | |
---|---|
Name | Description |
request |
ListQaScorecardsRequest |
Returns | |
---|---|
Type | Description |
ListQaScorecardsResponse |
listViews(ListViewsRequest request)
public ListViewsResponse listViews(ListViewsRequest request)
Lists views.
Parameter | |
---|---|
Name | Description |
request |
ListViewsRequest |
Returns | |
---|---|
Type | Description |
ListViewsResponse |
queryMetrics(QueryMetricsRequest request)
public Operation queryMetrics(QueryMetricsRequest request)
Query metrics.
Parameter | |
---|---|
Name | Description |
request |
QueryMetricsRequest |
Returns | |
---|---|
Type | Description |
Operation |
tuneQaScorecardRevision(TuneQaScorecardRevisionRequest request)
public Operation tuneQaScorecardRevision(TuneQaScorecardRevisionRequest request)
Fine tune one or more QaModels.
Parameter | |
---|---|
Name | Description |
request |
TuneQaScorecardRevisionRequest |
Returns | |
---|---|
Type | Description |
Operation |
undeployIssueModel(UndeployIssueModelRequest request)
public Operation undeployIssueModel(UndeployIssueModelRequest request)
Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.
Parameter | |
---|---|
Name | Description |
request |
UndeployIssueModelRequest |
Returns | |
---|---|
Type | Description |
Operation |
undeployQaScorecardRevision(UndeployQaScorecardRevisionRequest request)
public QaScorecardRevision undeployQaScorecardRevision(UndeployQaScorecardRevisionRequest request)
Undeploy a QaScorecardRevision.
Parameter | |
---|---|
Name | Description |
request |
UndeployQaScorecardRevisionRequest |
Returns | |
---|---|
Type | Description |
QaScorecardRevision |
updateAnalysisRule(UpdateAnalysisRuleRequest request)
public AnalysisRule updateAnalysisRule(UpdateAnalysisRuleRequest request)
Updates a analysis rule.
Parameter | |
---|---|
Name | Description |
request |
UpdateAnalysisRuleRequest |
Returns | |
---|---|
Type | Description |
AnalysisRule |
updateConversation(UpdateConversationRequest request)
public Conversation updateConversation(UpdateConversationRequest request)
Updates a conversation.
Parameter | |
---|---|
Name | Description |
request |
UpdateConversationRequest |
Returns | |
---|---|
Type | Description |
Conversation |
updateFeedbackLabel(UpdateFeedbackLabelRequest request)
public FeedbackLabel updateFeedbackLabel(UpdateFeedbackLabelRequest request)
Update feedback label.
Parameter | |
---|---|
Name | Description |
request |
UpdateFeedbackLabelRequest |
Returns | |
---|---|
Type | Description |
FeedbackLabel |
updateIssue(UpdateIssueRequest request)
public Issue updateIssue(UpdateIssueRequest request)
Updates an issue.
Parameter | |
---|---|
Name | Description |
request |
UpdateIssueRequest |
Returns | |
---|---|
Type | Description |
Issue |
updateIssueModel(UpdateIssueModelRequest request)
public IssueModel updateIssueModel(UpdateIssueModelRequest request)
Updates an issue model.
Parameter | |
---|---|
Name | Description |
request |
UpdateIssueModelRequest |
Returns | |
---|---|
Type | Description |
IssueModel |
updatePhraseMatcher(UpdatePhraseMatcherRequest request)
public PhraseMatcher updatePhraseMatcher(UpdatePhraseMatcherRequest request)
Updates a phrase matcher.
Parameter | |
---|---|
Name | Description |
request |
UpdatePhraseMatcherRequest |
Returns | |
---|---|
Type | Description |
PhraseMatcher |
updateQaQuestion(UpdateQaQuestionRequest request)
public QaQuestion updateQaQuestion(UpdateQaQuestionRequest request)
Updates a QaQuestion.
Parameter | |
---|---|
Name | Description |
request |
UpdateQaQuestionRequest |
Returns | |
---|---|
Type | Description |
QaQuestion |
updateQaScorecard(UpdateQaScorecardRequest request)
public QaScorecard updateQaScorecard(UpdateQaScorecardRequest request)
Updates a QaScorecard.
Parameter | |
---|---|
Name | Description |
request |
UpdateQaScorecardRequest |
Returns | |
---|---|
Type | Description |
QaScorecard |
updateSettings(UpdateSettingsRequest request)
public Settings updateSettings(UpdateSettingsRequest request)
Updates project-level settings.
Parameter | |
---|---|
Name | Description |
request |
UpdateSettingsRequest |
Returns | |
---|---|
Type | Description |
Settings |
updateView(UpdateViewRequest request)
public View updateView(UpdateViewRequest request)
Updates a view.
Parameter | |
---|---|
Name | Description |
request |
UpdateViewRequest |
Returns | |
---|---|
Type | Description |
View |
uploadConversation(UploadConversationRequest request)
public Operation uploadConversation(UploadConversationRequest request)
Create a long-running conversation upload operation. This method differs
from CreateConversation
by allowing audio transcription and optional DLP
redaction.
Parameter | |
---|---|
Name | Description |
request |
UploadConversationRequest |
Returns | |
---|---|
Type | Description |
Operation |