Interface QaScorecardResult.ScoreSourceOrBuilder (2.54.0)

Version 2.54.0

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public static interface QaScorecardResult.ScoreSourceOrBuilder extends MessageOrBuilder

Implements

MessageOrBuilder

Methods

getNormalizedScore()

public abstract double getNormalizedScore()

The normalized score, which is the score divided by the potential score.

optional double normalized_score = 4;

Returns
Type	Description
double	The normalizedScore.

getPotentialScore()

public abstract double getPotentialScore()

The maximum potential overall score of the scorecard. Any questions answered using na_value are excluded from this calculation.

optional double potential_score = 3;

Returns
Type	Description
double	The potentialScore.

getQaTagResults(int index)

public abstract QaScorecardResult.QaTagResult getQaTagResults(int index)

Collection of tags and their scores.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;

Parameter
Name	Description
index	int

Returns
Type	Description
QaScorecardResult.QaTagResult

getQaTagResultsCount()

public abstract int getQaTagResultsCount()

Collection of tags and their scores.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;

Returns
Type	Description
int

getQaTagResultsList()

public abstract List<QaScorecardResult.QaTagResult> getQaTagResultsList()

Collection of tags and their scores.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;

Returns
Type	Description
List<QaTagResult>

getQaTagResultsOrBuilder(int index)

public abstract QaScorecardResult.QaTagResultOrBuilder getQaTagResultsOrBuilder(int index)

Collection of tags and their scores.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;

Parameter
Name	Description
index	int

Returns
Type	Description
QaScorecardResult.QaTagResultOrBuilder

getQaTagResultsOrBuilderList()

public abstract List<? extends QaScorecardResult.QaTagResultOrBuilder> getQaTagResultsOrBuilderList()

Collection of tags and their scores.

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;

Returns
Type	Description
List<? extends com.google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResultOrBuilder>

getScore()

public abstract double getScore()

The overall numerical score of the result.

optional double score = 2;

Returns
Type	Description
double	The score.

getSourceType()

public abstract QaScorecardResult.ScoreSource.SourceType getSourceType()

What created the score.

.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;

Returns
Type	Description
QaScorecardResult.ScoreSource.SourceType	The sourceType.

getSourceTypeValue()

public abstract int getSourceTypeValue()

What created the score.

.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;

Returns
Type	Description
int	The enum numeric value on the wire for sourceType.

hasNormalizedScore()

public abstract boolean hasNormalizedScore()

The normalized score, which is the score divided by the potential score.

optional double normalized_score = 4;

Returns
Type	Description
boolean	Whether the normalizedScore field is set.

hasPotentialScore()

public abstract boolean hasPotentialScore()

The maximum potential overall score of the scorecard. Any questions answered using na_value are excluded from this calculation.

optional double potential_score = 3;

Returns
Type	Description
boolean	Whether the potentialScore field is set.

hasScore()

public abstract boolean hasScore()

The overall numerical score of the result.

optional double score = 2;

Returns
Type	Description
boolean	Whether the score field is set.