public static final class QueryMetricsResponse.Slice.DataPoint.ConversationMeasure extends GeneratedMessageV3 implements QueryMetricsResponse.Slice.DataPoint.ConversationMeasureOrBuilder
The measure related to conversations.
Protobuf type
google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure
Inherited Members
com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT)
com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT,int)
com.google.protobuf.GeneratedMessageV3.<T>emptyList(java.lang.Class<T>)
com.google.protobuf.GeneratedMessageV3.internalGetMapFieldReflection(int)
Static Fields
public static final int AVERAGE_AGENT_SENTIMENT_SCORE_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
public static final int AVERAGE_CLIENT_SENTIMENT_SCORE_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
public static final int AVERAGE_CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
public static final int AVERAGE_DURATION_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
public static final int AVERAGE_QA_NORMALIZED_SCORE_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
public static final int AVERAGE_QA_QUESTION_NORMALIZED_SCORE_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
public static final int AVERAGE_SILENCE_PERCENTAGE_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
public static final int AVERAGE_TURN_COUNT_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
public static final int CONVERSATION_COUNT_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
public static final int QA_TAG_SCORES_FIELD_NUMBER
Field Value |
Type |
Description |
int |
|
Static Methods
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure getDefaultInstance()
public static final Descriptors.Descriptor getDescriptor()
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder newBuilder()
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder newBuilder(QueryMetricsResponse.Slice.DataPoint.ConversationMeasure prototype)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseDelimitedFrom(InputStream input)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(byte[] data)
Parameter |
Name |
Description |
data |
byte[]
|
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(ByteString data)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(CodedInputStream input)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(InputStream input)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(ByteBuffer data)
public static QueryMetricsResponse.Slice.DataPoint.ConversationMeasure parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)
public static Parser<QueryMetricsResponse.Slice.DataPoint.ConversationMeasure> parser()
Methods
public boolean equals(Object obj)
Parameter |
Name |
Description |
obj |
Object
|
Overrides
public float getAverageAgentSentimentScore()
The average agent's sentiment score.
optional float average_agent_sentiment_score = 5;
Returns |
Type |
Description |
float |
The averageAgentSentimentScore.
|
public float getAverageClientSentimentScore()
The average client's sentiment score.
optional float average_client_sentiment_score = 6;
Returns |
Type |
Description |
float |
The averageClientSentimentScore.
|
public double getAverageCustomerSatisfactionRating()
The average customer satisfaction rating.
optional double average_customer_satisfaction_rating = 8;
Returns |
Type |
Description |
double |
The averageCustomerSatisfactionRating.
|
public Duration getAverageDuration()
The average duration.
optional .google.protobuf.Duration average_duration = 3;
Returns |
Type |
Description |
Duration |
The averageDuration.
|
public DurationOrBuilder getAverageDurationOrBuilder()
The average duration.
optional .google.protobuf.Duration average_duration = 3;
public double getAverageQaNormalizedScore()
Average QA normalized score.
Will exclude 0's in average calculation.
optional double average_qa_normalized_score = 7;
Returns |
Type |
Description |
double |
The averageQaNormalizedScore.
|
public double getAverageQaQuestionNormalizedScore()
Average QA normalized score averaged for questions averaged across
all revisions of the parent scorecard.
Will be only populated if the request specifies a dimension of
QA_QUESTION_ID.
optional double average_qa_question_normalized_score = 10;
Returns |
Type |
Description |
double |
The averageQaQuestionNormalizedScore.
|
public float getAverageSilencePercentage()
The average silence percentage.
optional float average_silence_percentage = 2;
Returns |
Type |
Description |
float |
The averageSilencePercentage.
|
public float getAverageTurnCount()
The average turn count.
optional float average_turn_count = 4;
Returns |
Type |
Description |
float |
The averageTurnCount.
|
public int getConversationCount()
The conversation count.
optional int32 conversation_count = 1;
Returns |
Type |
Description |
int |
The conversationCount.
|
public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure getDefaultInstanceForType()
public Parser<QueryMetricsResponse.Slice.DataPoint.ConversationMeasure> getParserForType()
Overrides
public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore getQaTagScores(int index)
Average QA normalized score for all the tags.
repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
Parameter |
Name |
Description |
index |
int
|
public int getQaTagScoresCount()
Average QA normalized score for all the tags.
repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
Returns |
Type |
Description |
int |
|
public List<QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore> getQaTagScoresList()
Average QA normalized score for all the tags.
repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder getQaTagScoresOrBuilder(int index)
Average QA normalized score for all the tags.
repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
Parameter |
Name |
Description |
index |
int
|
public List<? extends QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder> getQaTagScoresOrBuilderList()
Average QA normalized score for all the tags.
repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
Returns |
Type |
Description |
List<? extends com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder> |
|
public int getSerializedSize()
Returns |
Type |
Description |
int |
|
Overrides
public boolean hasAverageAgentSentimentScore()
The average agent's sentiment score.
optional float average_agent_sentiment_score = 5;
Returns |
Type |
Description |
boolean |
Whether the averageAgentSentimentScore field is set.
|
public boolean hasAverageClientSentimentScore()
The average client's sentiment score.
optional float average_client_sentiment_score = 6;
Returns |
Type |
Description |
boolean |
Whether the averageClientSentimentScore field is set.
|
public boolean hasAverageCustomerSatisfactionRating()
The average customer satisfaction rating.
optional double average_customer_satisfaction_rating = 8;
Returns |
Type |
Description |
boolean |
Whether the averageCustomerSatisfactionRating field is set.
|
public boolean hasAverageDuration()
The average duration.
optional .google.protobuf.Duration average_duration = 3;
Returns |
Type |
Description |
boolean |
Whether the averageDuration field is set.
|
public boolean hasAverageQaNormalizedScore()
Average QA normalized score.
Will exclude 0's in average calculation.
optional double average_qa_normalized_score = 7;
Returns |
Type |
Description |
boolean |
Whether the averageQaNormalizedScore field is set.
|
public boolean hasAverageQaQuestionNormalizedScore()
Average QA normalized score averaged for questions averaged across
all revisions of the parent scorecard.
Will be only populated if the request specifies a dimension of
QA_QUESTION_ID.
optional double average_qa_question_normalized_score = 10;
Returns |
Type |
Description |
boolean |
Whether the averageQaQuestionNormalizedScore field is set.
|
public boolean hasAverageSilencePercentage()
The average silence percentage.
optional float average_silence_percentage = 2;
Returns |
Type |
Description |
boolean |
Whether the averageSilencePercentage field is set.
|
public boolean hasAverageTurnCount()
The average turn count.
optional float average_turn_count = 4;
Returns |
Type |
Description |
boolean |
Whether the averageTurnCount field is set.
|
public boolean hasConversationCount()
The conversation count.
optional int32 conversation_count = 1;
Returns |
Type |
Description |
boolean |
Whether the conversationCount field is set.
|
Returns |
Type |
Description |
int |
|
Overrides
protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()
Overrides
public final boolean isInitialized()
Overrides
public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder newBuilderForType()
protected QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder newBuilderForType(GeneratedMessageV3.BuilderParent parent)
Overrides
protected Object newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)
Returns |
Type |
Description |
Object |
|
Overrides
public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder toBuilder()
public void writeTo(CodedOutputStream output)
Overrides