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public static interface QaScorecardResult.ScoreSourceOrBuilder extends MessageOrBuilderImplements
MessageOrBuilderMethods
getNormalizedScore()
public abstract double getNormalizedScore()The normalized score, which is the score divided by the potential score.
optional double normalized_score = 4;
| Returns | |
|---|---|
| Type | Description |
double |
The normalizedScore. |
getPotentialScore()
public abstract double getPotentialScore() The maximum potential overall score of the scorecard. Any questions
answered using na_value are excluded from this calculation.
optional double potential_score = 3;
| Returns | |
|---|---|
| Type | Description |
double |
The potentialScore. |
getQaTagResults(int index)
public abstract QaScorecardResult.QaTagResult getQaTagResults(int index)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.QaTagResult |
|
getQaTagResultsCount()
public abstract int getQaTagResultsCount()Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Returns | |
|---|---|
| Type | Description |
int |
|
getQaTagResultsList()
public abstract List<QaScorecardResult.QaTagResult> getQaTagResultsList()Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Returns | |
|---|---|
| Type | Description |
List<QaTagResult> |
|
getQaTagResultsOrBuilder(int index)
public abstract QaScorecardResult.QaTagResultOrBuilder getQaTagResultsOrBuilder(int index)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.QaTagResultOrBuilder |
|
getQaTagResultsOrBuilderList()
public abstract List<? extends QaScorecardResult.QaTagResultOrBuilder> getQaTagResultsOrBuilderList()Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResultOrBuilder> |
|
getScore()
public abstract double getScore()The overall numerical score of the result.
optional double score = 2;
| Returns | |
|---|---|
| Type | Description |
double |
The score. |
getSourceType()
public abstract QaScorecardResult.ScoreSource.SourceType getSourceType()What created the score.
.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.SourceType |
The sourceType. |
getSourceTypeValue()
public abstract int getSourceTypeValue()What created the score.
.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;
| Returns | |
|---|---|
| Type | Description |
int |
The enum numeric value on the wire for sourceType. |
hasNormalizedScore()
public abstract boolean hasNormalizedScore()The normalized score, which is the score divided by the potential score.
optional double normalized_score = 4;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the normalizedScore field is set. |
hasPotentialScore()
public abstract boolean hasPotentialScore() The maximum potential overall score of the scorecard. Any questions
answered using na_value are excluded from this calculation.
optional double potential_score = 3;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the potentialScore field is set. |
hasScore()
public abstract boolean hasScore()The overall numerical score of the result.
optional double score = 2;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the score field is set. |