Interface Conversation.QualityMetadata.AgentInfoOrBuilder (2.41.0)

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public static interface Conversation.QualityMetadata.AgentInfoOrBuilder extends MessageOrBuilder

Implements

MessageOrBuilder

Methods

getAgentId()

public abstract String getAgentId()

A user-specified string representing the agent.

string agent_id = 1;

Returns
Type	Description
String	The agentId.

getAgentIdBytes()

public abstract ByteString getAgentIdBytes()

A user-specified string representing the agent.

string agent_id = 1;

Returns
Type	Description
ByteString	The bytes for agentId.

getDisplayName()

public abstract String getDisplayName()

The agent's name.

string display_name = 2;

Returns
Type	Description
String	The displayName.

getDisplayNameBytes()

public abstract ByteString getDisplayNameBytes()

The agent's name.

string display_name = 2;

Returns
Type	Description
ByteString	The bytes for displayName.

getDispositionCode()

public abstract String getDispositionCode()

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Returns
Type	Description
String	The dispositionCode.

getDispositionCodeBytes()

public abstract ByteString getDispositionCodeBytes()

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Returns
Type	Description
ByteString	The bytes for dispositionCode.

getTeam()

public abstract String getTeam()

A user-specified string representing the agent's team.

string team = 3;

Returns
Type	Description
String	The team.

getTeamBytes()

public abstract ByteString getTeamBytes()

A user-specified string representing the agent's team.

string team = 3;

Returns
Type	Description
ByteString	The bytes for team.