Class Conversation.QualityMetadata (2.53.0)

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public static final class Conversation.QualityMetadata extends GeneratedMessageV3 implements Conversation.QualityMetadataOrBuilder

Conversation metadata related to quality management.

Protobuf type google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata

Inheritance

Object > AbstractMessageLite<MessageType,BuilderType> > AbstractMessage > GeneratedMessageV3 > Conversation.QualityMetadata

Implements

Conversation.QualityMetadataOrBuilder

Inherited Members

AbstractMessage.equals(Object)

AbstractMessage.findInitializationErrors()

AbstractMessage.getInitializationErrorString()

AbstractMessage.hashBoolean(boolean)

AbstractMessage.hashCode()

AbstractMessage.hashEnum(Internal.EnumLite)

AbstractMessage.hashEnumList(List<? extends Internal.EnumLite>)

AbstractMessage.hashFields(int,Map<Descriptors.FieldDescriptor,Object>)

AbstractMessage.hashLong(long)

AbstractMessage.toString()

AbstractMessageLite.<T>addAll(Iterable<T>,Collection<? super T>)

AbstractMessageLite.<T>addAll(Iterable<T>,List<? super T>)

AbstractMessageLite.checkByteStringIsUtf8(ByteString)

AbstractMessageLite.toByteArray()

AbstractMessageLite.toByteString()

AbstractMessageLite.writeDelimitedTo(OutputStream)

AbstractMessageLite.writeTo(OutputStream)

com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT)

com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT,int)

GeneratedMessageV3.<M>parseDelimitedWithIOException(Parser<M>,InputStream)

GeneratedMessageV3.<M>parseDelimitedWithIOException(Parser<M>,InputStream,ExtensionRegistryLite)

GeneratedMessageV3.<M>parseWithIOException(Parser<M>,CodedInputStream)

GeneratedMessageV3.<M>parseWithIOException(Parser<M>,CodedInputStream,ExtensionRegistryLite)

GeneratedMessageV3.<M>parseWithIOException(Parser<M>,InputStream)

GeneratedMessageV3.<M>parseWithIOException(Parser<M>,InputStream,ExtensionRegistryLite)

com.google.protobuf.GeneratedMessageV3.<T>emptyList(java.lang.Class<T>)

GeneratedMessageV3.<V>serializeBooleanMapTo(CodedOutputStream,MapField<Boolean,V>,MapEntry<Boolean,V>,int)

GeneratedMessageV3.<V>serializeIntegerMapTo(CodedOutputStream,MapField<Integer,V>,MapEntry<Integer,V>,int)

GeneratedMessageV3.<V>serializeLongMapTo(CodedOutputStream,MapField<Long,V>,MapEntry<Long,V>,int)

GeneratedMessageV3.<V>serializeStringMapTo(CodedOutputStream,MapField<String,V>,MapEntry<String,V>,int)

GeneratedMessageV3.canUseUnsafe()

GeneratedMessageV3.computeStringSize(int,Object)

GeneratedMessageV3.computeStringSizeNoTag(Object)

GeneratedMessageV3.emptyBooleanList()

GeneratedMessageV3.emptyDoubleList()

GeneratedMessageV3.emptyFloatList()

GeneratedMessageV3.emptyIntList()

GeneratedMessageV3.emptyLongList()

GeneratedMessageV3.getAllFields()

GeneratedMessageV3.getDescriptorForType()

GeneratedMessageV3.getField(Descriptors.FieldDescriptor)

GeneratedMessageV3.getOneofFieldDescriptor(Descriptors.OneofDescriptor)

GeneratedMessageV3.getParserForType()

GeneratedMessageV3.getRepeatedField(Descriptors.FieldDescriptor,int)

GeneratedMessageV3.getRepeatedFieldCount(Descriptors.FieldDescriptor)

GeneratedMessageV3.getSerializedSize()

GeneratedMessageV3.getUnknownFields()

GeneratedMessageV3.hasField(Descriptors.FieldDescriptor)

GeneratedMessageV3.hasOneof(Descriptors.OneofDescriptor)

GeneratedMessageV3.internalGetFieldAccessorTable()

GeneratedMessageV3.internalGetMapField(int)

com.google.protobuf.GeneratedMessageV3.internalGetMapFieldReflection(int)

GeneratedMessageV3.isInitialized()

GeneratedMessageV3.isStringEmpty(Object)

GeneratedMessageV3.makeExtensionsImmutable()

GeneratedMessageV3.mergeFromAndMakeImmutableInternal(CodedInputStream,ExtensionRegistryLite)

GeneratedMessageV3.mutableCopy(Internal.BooleanList)

GeneratedMessageV3.mutableCopy(Internal.DoubleList)

GeneratedMessageV3.mutableCopy(Internal.FloatList)

GeneratedMessageV3.mutableCopy(Internal.IntList)

GeneratedMessageV3.mutableCopy(Internal.LongList)

GeneratedMessageV3.newBooleanList()

GeneratedMessageV3.newBuilderForType(AbstractMessage.BuilderParent)

GeneratedMessageV3.newBuilderForType(GeneratedMessageV3.BuilderParent)

GeneratedMessageV3.newDoubleList()

GeneratedMessageV3.newFloatList()

GeneratedMessageV3.newInstance(GeneratedMessageV3.UnusedPrivateParameter)

GeneratedMessageV3.newIntList()

GeneratedMessageV3.newLongList()

GeneratedMessageV3.parseUnknownField(CodedInputStream,UnknownFieldSet.Builder,ExtensionRegistryLite,int)

GeneratedMessageV3.parseUnknownFieldProto3(CodedInputStream,UnknownFieldSet.Builder,ExtensionRegistryLite,int)

GeneratedMessageV3.writeReplace()

GeneratedMessageV3.writeString(CodedOutputStream,int,Object)

GeneratedMessageV3.writeStringNoTag(CodedOutputStream,Object)

GeneratedMessageV3.writeTo(CodedOutputStream)

Object.clone()

Object.finalize()

Object.getClass()

Object.notify()

Object.notifyAll()

Object.wait()

Object.wait(long)

Object.wait(long,int)

Static Fields

AGENT_INFO_FIELD_NUMBER

public static final int AGENT_INFO_FIELD_NUMBER

Field Value
Type	Description
int

CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER

public static final int CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER

Field Value
Type	Description
int

MENU_PATH_FIELD_NUMBER

public static final int MENU_PATH_FIELD_NUMBER

Field Value
Type	Description
int

WAIT_DURATION_FIELD_NUMBER

public static final int WAIT_DURATION_FIELD_NUMBER

Field Value
Type	Description
int

Static Methods

getDefaultInstance()

public static Conversation.QualityMetadata getDefaultInstance()

Returns
Type	Description
Conversation.QualityMetadata

getDescriptor()

public static final Descriptors.Descriptor getDescriptor()

Returns
Type	Description
Descriptor

newBuilder()

public static Conversation.QualityMetadata.Builder newBuilder()

Returns
Type	Description
Conversation.QualityMetadata.Builder

newBuilder(Conversation.QualityMetadata prototype)

public static Conversation.QualityMetadata.Builder newBuilder(Conversation.QualityMetadata prototype)

Parameter
Name	Description
prototype	Conversation.QualityMetadata

Returns
Type	Description
Conversation.QualityMetadata.Builder

parseDelimitedFrom(InputStream input)

public static Conversation.QualityMetadata parseDelimitedFrom(InputStream input)

Parameter
Name	Description
input	InputStream

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
IOException

parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)

public static Conversation.QualityMetadata parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)

Parameters
Name	Description
input	InputStream
extensionRegistry	ExtensionRegistryLite

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
IOException

parseFrom(byte[] data)

public static Conversation.QualityMetadata parseFrom(byte[] data)

Parameter
Name	Description
data	byte[]

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
InvalidProtocolBufferException

parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)

public static Conversation.QualityMetadata parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)

Parameters
Name	Description
data	byte[]
extensionRegistry	ExtensionRegistryLite

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
InvalidProtocolBufferException

parseFrom(ByteString data)

public static Conversation.QualityMetadata parseFrom(ByteString data)

Parameter
Name	Description
data	ByteString

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
InvalidProtocolBufferException

parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)

public static Conversation.QualityMetadata parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)

Parameters
Name	Description
data	ByteString
extensionRegistry	ExtensionRegistryLite

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
InvalidProtocolBufferException

parseFrom(CodedInputStream input)

public static Conversation.QualityMetadata parseFrom(CodedInputStream input)

Parameter
Name	Description
input	CodedInputStream

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
IOException

parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)

public static Conversation.QualityMetadata parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)

Parameters
Name	Description
input	CodedInputStream
extensionRegistry	ExtensionRegistryLite

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
IOException

parseFrom(InputStream input)

public static Conversation.QualityMetadata parseFrom(InputStream input)

Parameter
Name	Description
input	InputStream

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
IOException

parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)

public static Conversation.QualityMetadata parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)

Parameters
Name	Description
input	InputStream
extensionRegistry	ExtensionRegistryLite

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
IOException

parseFrom(ByteBuffer data)

public static Conversation.QualityMetadata parseFrom(ByteBuffer data)

Parameter
Name	Description
data	ByteBuffer

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
InvalidProtocolBufferException

parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)

public static Conversation.QualityMetadata parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)

Parameters
Name	Description
data	ByteBuffer
extensionRegistry	ExtensionRegistryLite

Returns
Type	Description
Conversation.QualityMetadata

Exceptions
Type	Description
InvalidProtocolBufferException

parser()

public static Parser<Conversation.QualityMetadata> parser()

Returns
Type	Description
Parser<QualityMetadata>

Methods

equals(Object obj)

public boolean equals(Object obj)

Parameter
Name	Description
obj	Object

Returns
Type	Description
boolean

Overrides

AbstractMessage.equals(Object other)

getAgentInfo(int index)

public Conversation.QualityMetadata.AgentInfo getAgentInfo(int index)

Information about agents involved in the call.

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Parameter
Name	Description
index	int

Returns
Type	Description
Conversation.QualityMetadata.AgentInfo

getAgentInfoCount()

public int getAgentInfoCount()

Information about agents involved in the call.

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Returns
Type	Description
int

getAgentInfoList()

public List<Conversation.QualityMetadata.AgentInfo> getAgentInfoList()

Information about agents involved in the call.

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Returns
Type	Description
List<AgentInfo>

getAgentInfoOrBuilder(int index)

public Conversation.QualityMetadata.AgentInfoOrBuilder getAgentInfoOrBuilder(int index)

Information about agents involved in the call.

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Parameter
Name	Description
index	int

Returns
Type	Description
Conversation.QualityMetadata.AgentInfoOrBuilder

getAgentInfoOrBuilderList()

public List<? extends Conversation.QualityMetadata.AgentInfoOrBuilder> getAgentInfoOrBuilderList()

Information about agents involved in the call.

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Returns
Type	Description
List<? extends com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfoOrBuilder>

getCustomerSatisfactionRating()

public int getCustomerSatisfactionRating()

An arbitrary integer value indicating the customer's satisfaction rating.

int32 customer_satisfaction_rating = 1;

Returns
Type	Description
int	The customerSatisfactionRating.

getDefaultInstanceForType()

public Conversation.QualityMetadata getDefaultInstanceForType()

Returns
Type	Description
Conversation.QualityMetadata

getMenuPath()

public String getMenuPath()

An arbitrary string value specifying the menu path the customer took.

string menu_path = 3;

Returns
Type	Description
String	The menuPath.

getMenuPathBytes()

public ByteString getMenuPathBytes()

An arbitrary string value specifying the menu path the customer took.

string menu_path = 3;

Returns
Type	Description
ByteString	The bytes for menuPath.

getParserForType()

public Parser<Conversation.QualityMetadata> getParserForType()

Returns
Type	Description
Parser<QualityMetadata>

Overrides

GeneratedMessageV3.getParserForType()

getSerializedSize()

public int getSerializedSize()

Returns
Type	Description
int

Overrides

GeneratedMessageV3.getSerializedSize()

getWaitDuration()

public Duration getWaitDuration()

The amount of time the customer waited to connect with an agent.

.google.protobuf.Duration wait_duration = 2;

Returns
Type	Description
Duration	The waitDuration.

getWaitDurationOrBuilder()

public DurationOrBuilder getWaitDurationOrBuilder()

The amount of time the customer waited to connect with an agent.

.google.protobuf.Duration wait_duration = 2;

Returns
Type	Description
DurationOrBuilder

hasWaitDuration()

public boolean hasWaitDuration()

The amount of time the customer waited to connect with an agent.

.google.protobuf.Duration wait_duration = 2;

Returns
Type	Description
boolean	Whether the waitDuration field is set.

hashCode()

public int hashCode()

Returns
Type	Description
int

Overrides

AbstractMessage.hashCode()

internalGetFieldAccessorTable()

protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()

Returns
Type	Description
FieldAccessorTable

Overrides

GeneratedMessageV3.internalGetFieldAccessorTable()

isInitialized()

public final boolean isInitialized()

Returns
Type	Description
boolean

Overrides

GeneratedMessageV3.isInitialized()

newBuilderForType()

public Conversation.QualityMetadata.Builder newBuilderForType()

Returns
Type	Description
Conversation.QualityMetadata.Builder

newBuilderForType(GeneratedMessageV3.BuilderParent parent)

protected Conversation.QualityMetadata.Builder newBuilderForType(GeneratedMessageV3.BuilderParent parent)

Parameter
Name	Description
parent	BuilderParent

Returns
Type	Description
Conversation.QualityMetadata.Builder

Overrides

GeneratedMessageV3.newBuilderForType(GeneratedMessageV3.BuilderParent parent)

newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)

protected Object newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)

Parameter
Name	Description
unused	UnusedPrivateParameter

Returns
Type	Description
Object

Overrides

GeneratedMessageV3.newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)

toBuilder()

public Conversation.QualityMetadata.Builder toBuilder()

Returns
Type	Description
Conversation.QualityMetadata.Builder

writeTo(CodedOutputStream output)

public void writeTo(CodedOutputStream output)

Parameter
Name	Description
output	CodedOutputStream

Overrides

GeneratedMessageV3.writeTo(CodedOutputStream output)

Exceptions
Type	Description
IOException