public static final class Conversation.QualityMetadata extends GeneratedMessageV3 implements Conversation.QualityMetadataOrBuilder
Conversation metadata related to quality management.
Protobuf type google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata
Inherited Members
com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT)
com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT,int)
com.google.protobuf.GeneratedMessageV3.<T>emptyList(java.lang.Class<T>)
com.google.protobuf.GeneratedMessageV3.internalGetMapFieldReflection(int)
Static Fields
public static final int AGENT_INFO_FIELD_NUMBER
Field Value |
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Type | Description |
int | |
public static final int CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER
Field Value |
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Type | Description |
int | |
public static final int MENU_PATH_FIELD_NUMBER
Field Value |
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Type | Description |
int | |
public static final int WAIT_DURATION_FIELD_NUMBER
Field Value |
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Type | Description |
int | |
Static Methods
public static Conversation.QualityMetadata getDefaultInstance()
public static final Descriptors.Descriptor getDescriptor()
public static Conversation.QualityMetadata.Builder newBuilder()
public static Conversation.QualityMetadata.Builder newBuilder(Conversation.QualityMetadata prototype)
public static Conversation.QualityMetadata parseDelimitedFrom(InputStream input)
public static Conversation.QualityMetadata parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(byte[] data)
Parameter |
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Name | Description |
data | byte[]
|
public static Conversation.QualityMetadata parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(ByteString data)
public static Conversation.QualityMetadata parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(CodedInputStream input)
public static Conversation.QualityMetadata parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(InputStream input)
public static Conversation.QualityMetadata parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(ByteBuffer data)
public static Conversation.QualityMetadata parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)
public static Parser<Conversation.QualityMetadata> parser()
Methods
public boolean equals(Object obj)
Parameter |
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Name | Description |
obj | Object
|
Overrides
public Conversation.QualityMetadata.AgentInfo getAgentInfo(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter |
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Name | Description |
index | int
|
public int getAgentInfoCount()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns |
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Type | Description |
int | |
public List<Conversation.QualityMetadata.AgentInfo> getAgentInfoList()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
public Conversation.QualityMetadata.AgentInfoOrBuilder getAgentInfoOrBuilder(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter |
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Name | Description |
index | int
|
public List<? extends Conversation.QualityMetadata.AgentInfoOrBuilder> getAgentInfoOrBuilderList()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns |
---|
Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfoOrBuilder> | |
public int getCustomerSatisfactionRating()
An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
Returns |
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Type | Description |
int | The customerSatisfactionRating.
|
public Conversation.QualityMetadata getDefaultInstanceForType()
public String getMenuPath()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns |
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Type | Description |
String | The menuPath.
|
public ByteString getMenuPathBytes()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns |
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Type | Description |
ByteString | The bytes for menuPath.
|
public Parser<Conversation.QualityMetadata> getParserForType()
Overrides
public int getSerializedSize()
Returns |
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Type | Description |
int | |
Overrides
public Duration getWaitDuration()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns |
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Type | Description |
Duration | The waitDuration.
|
public DurationOrBuilder getWaitDurationOrBuilder()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
public boolean hasWaitDuration()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns |
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Type | Description |
boolean | Whether the waitDuration field is set.
|
Returns |
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Type | Description |
int | |
Overrides
protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()
Overrides
public final boolean isInitialized()
Overrides
public Conversation.QualityMetadata.Builder newBuilderForType()
protected Conversation.QualityMetadata.Builder newBuilderForType(GeneratedMessageV3.BuilderParent parent)
Overrides
protected Object newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)
Overrides
public Conversation.QualityMetadata.Builder toBuilder()
public void writeTo(CodedOutputStream output)
Overrides