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public static final class Conversation.QualityMetadata extends GeneratedMessageV3 implements Conversation.QualityMetadataOrBuilder
Conversation metadata related to quality management.
Protobuf type google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata
Inheritance
Object > AbstractMessageLite<MessageType,BuilderType> > AbstractMessage > GeneratedMessageV3 > Conversation.QualityMetadataImplements
Conversation.QualityMetadataOrBuilderStatic Fields
AGENT_INFO_FIELD_NUMBER
public static final int AGENT_INFO_FIELD_NUMBER
Field Value | |
---|---|
Type | Description |
int |
CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER
public static final int CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER
Field Value | |
---|---|
Type | Description |
int |
MENU_PATH_FIELD_NUMBER
public static final int MENU_PATH_FIELD_NUMBER
Field Value | |
---|---|
Type | Description |
int |
WAIT_DURATION_FIELD_NUMBER
public static final int WAIT_DURATION_FIELD_NUMBER
Field Value | |
---|---|
Type | Description |
int |
Static Methods
getDefaultInstance()
public static Conversation.QualityMetadata getDefaultInstance()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
getDescriptor()
public static final Descriptors.Descriptor getDescriptor()
Returns | |
---|---|
Type | Description |
Descriptor |
newBuilder()
public static Conversation.QualityMetadata.Builder newBuilder()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
newBuilder(Conversation.QualityMetadata prototype)
public static Conversation.QualityMetadata.Builder newBuilder(Conversation.QualityMetadata prototype)
Parameter | |
---|---|
Name | Description |
prototype |
Conversation.QualityMetadata |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
parseDelimitedFrom(InputStream input)
public static Conversation.QualityMetadata parseDelimitedFrom(InputStream input)
Parameter | |
---|---|
Name | Description |
input |
InputStream |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
IOException |
parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
Parameters | |
---|---|
Name | Description |
input |
InputStream |
extensionRegistry |
ExtensionRegistryLite |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
IOException |
parseFrom(byte[] data)
public static Conversation.QualityMetadata parseFrom(byte[] data)
Parameter | |
---|---|
Name | Description |
data |
byte[] |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
InvalidProtocolBufferException |
parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)
Parameters | |
---|---|
Name | Description |
data |
byte[] |
extensionRegistry |
ExtensionRegistryLite |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
InvalidProtocolBufferException |
parseFrom(ByteString data)
public static Conversation.QualityMetadata parseFrom(ByteString data)
Parameter | |
---|---|
Name | Description |
data |
ByteString |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
InvalidProtocolBufferException |
parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)
Parameters | |
---|---|
Name | Description |
data |
ByteString |
extensionRegistry |
ExtensionRegistryLite |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
InvalidProtocolBufferException |
parseFrom(CodedInputStream input)
public static Conversation.QualityMetadata parseFrom(CodedInputStream input)
Parameter | |
---|---|
Name | Description |
input |
CodedInputStream |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
IOException |
parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
Parameters | |
---|---|
Name | Description |
input |
CodedInputStream |
extensionRegistry |
ExtensionRegistryLite |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
IOException |
parseFrom(InputStream input)
public static Conversation.QualityMetadata parseFrom(InputStream input)
Parameter | |
---|---|
Name | Description |
input |
InputStream |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
IOException |
parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
Parameters | |
---|---|
Name | Description |
input |
InputStream |
extensionRegistry |
ExtensionRegistryLite |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
IOException |
parseFrom(ByteBuffer data)
public static Conversation.QualityMetadata parseFrom(ByteBuffer data)
Parameter | |
---|---|
Name | Description |
data |
ByteBuffer |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
InvalidProtocolBufferException |
parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)
public static Conversation.QualityMetadata parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)
Parameters | |
---|---|
Name | Description |
data |
ByteBuffer |
extensionRegistry |
ExtensionRegistryLite |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
Exceptions | |
---|---|
Type | Description |
InvalidProtocolBufferException |
parser()
public static Parser<Conversation.QualityMetadata> parser()
Returns | |
---|---|
Type | Description |
Parser<QualityMetadata> |
Methods
equals(Object obj)
public boolean equals(Object obj)
Parameter | |
---|---|
Name | Description |
obj |
Object |
Returns | |
---|---|
Type | Description |
boolean |
getAgentInfo(int index)
public Conversation.QualityMetadata.AgentInfo getAgentInfo(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
index |
int |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.AgentInfo |
getAgentInfoCount()
public int getAgentInfoCount()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
int |
getAgentInfoList()
public List<Conversation.QualityMetadata.AgentInfo> getAgentInfoList()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
List<AgentInfo> |
getAgentInfoOrBuilder(int index)
public Conversation.QualityMetadata.AgentInfoOrBuilder getAgentInfoOrBuilder(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
index |
int |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.AgentInfoOrBuilder |
getAgentInfoOrBuilderList()
public List<? extends Conversation.QualityMetadata.AgentInfoOrBuilder> getAgentInfoOrBuilderList()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfoOrBuilder> |
getCustomerSatisfactionRating()
public int getCustomerSatisfactionRating()
An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
Returns | |
---|---|
Type | Description |
int |
The customerSatisfactionRating. |
getDefaultInstanceForType()
public Conversation.QualityMetadata getDefaultInstanceForType()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
getMenuPath()
public String getMenuPath()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns | |
---|---|
Type | Description |
String |
The menuPath. |
getMenuPathBytes()
public ByteString getMenuPathBytes()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns | |
---|---|
Type | Description |
ByteString |
The bytes for menuPath. |
getParserForType()
public Parser<Conversation.QualityMetadata> getParserForType()
Returns | |
---|---|
Type | Description |
Parser<QualityMetadata> |
getSerializedSize()
public int getSerializedSize()
Returns | |
---|---|
Type | Description |
int |
getWaitDuration()
public Duration getWaitDuration()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
Duration |
The waitDuration. |
getWaitDurationOrBuilder()
public DurationOrBuilder getWaitDurationOrBuilder()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
DurationOrBuilder |
hasWaitDuration()
public boolean hasWaitDuration()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
boolean |
Whether the waitDuration field is set. |
hashCode()
public int hashCode()
Returns | |
---|---|
Type | Description |
int |
internalGetFieldAccessorTable()
protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()
Returns | |
---|---|
Type | Description |
FieldAccessorTable |
isInitialized()
public final boolean isInitialized()
Returns | |
---|---|
Type | Description |
boolean |
newBuilderForType()
public Conversation.QualityMetadata.Builder newBuilderForType()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
newBuilderForType(GeneratedMessageV3.BuilderParent parent)
protected Conversation.QualityMetadata.Builder newBuilderForType(GeneratedMessageV3.BuilderParent parent)
Parameter | |
---|---|
Name | Description |
parent |
BuilderParent |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)
protected Object newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)
Parameter | |
---|---|
Name | Description |
unused |
UnusedPrivateParameter |
Returns | |
---|---|
Type | Description |
Object |
toBuilder()
public Conversation.QualityMetadata.Builder toBuilder()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
writeTo(CodedOutputStream output)
public void writeTo(CodedOutputStream output)
Parameter | |
---|---|
Name | Description |
output |
CodedOutputStream |
Exceptions | |
---|---|
Type | Description |
IOException |