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public static final class Conversation.QualityMetadata.Builder extends GeneratedMessageV3.Builder<Conversation.QualityMetadata.Builder> implements Conversation.QualityMetadataOrBuilder
Conversation metadata related to quality management.
Protobuf type google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata
Inheritance
Object > AbstractMessageLite.Builder<MessageType,BuilderType> > AbstractMessage.Builder<BuilderType> > GeneratedMessageV3.Builder > Conversation.QualityMetadata.BuilderImplements
Conversation.QualityMetadataOrBuilderStatic Methods
getDescriptor()
public static final Descriptors.Descriptor getDescriptor()
Returns | |
---|---|
Type | Description |
Descriptor |
Methods
addAgentInfo(Conversation.QualityMetadata.AgentInfo value)
public Conversation.QualityMetadata.Builder addAgentInfo(Conversation.QualityMetadata.AgentInfo value)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
value |
Conversation.QualityMetadata.AgentInfo |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
addAgentInfo(Conversation.QualityMetadata.AgentInfo.Builder builderForValue)
public Conversation.QualityMetadata.Builder addAgentInfo(Conversation.QualityMetadata.AgentInfo.Builder builderForValue)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
builderForValue |
Conversation.QualityMetadata.AgentInfo.Builder |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
addAgentInfo(int index, Conversation.QualityMetadata.AgentInfo value)
public Conversation.QualityMetadata.Builder addAgentInfo(int index, Conversation.QualityMetadata.AgentInfo value)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameters | |
---|---|
Name | Description |
index |
int |
value |
Conversation.QualityMetadata.AgentInfo |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
addAgentInfo(int index, Conversation.QualityMetadata.AgentInfo.Builder builderForValue)
public Conversation.QualityMetadata.Builder addAgentInfo(int index, Conversation.QualityMetadata.AgentInfo.Builder builderForValue)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameters | |
---|---|
Name | Description |
index |
int |
builderForValue |
Conversation.QualityMetadata.AgentInfo.Builder |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
addAgentInfoBuilder()
public Conversation.QualityMetadata.AgentInfo.Builder addAgentInfoBuilder()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.AgentInfo.Builder |
addAgentInfoBuilder(int index)
public Conversation.QualityMetadata.AgentInfo.Builder addAgentInfoBuilder(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
index |
int |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.AgentInfo.Builder |
addAllAgentInfo(Iterable<? extends Conversation.QualityMetadata.AgentInfo> values)
public Conversation.QualityMetadata.Builder addAllAgentInfo(Iterable<? extends Conversation.QualityMetadata.AgentInfo> values)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
values |
Iterable<? extends com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo> |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
addRepeatedField(Descriptors.FieldDescriptor field, Object value)
public Conversation.QualityMetadata.Builder addRepeatedField(Descriptors.FieldDescriptor field, Object value)
Parameters | |
---|---|
Name | Description |
field |
FieldDescriptor |
value |
Object |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
build()
public Conversation.QualityMetadata build()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
buildPartial()
public Conversation.QualityMetadata buildPartial()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
clear()
public Conversation.QualityMetadata.Builder clear()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
clearAgentInfo()
public Conversation.QualityMetadata.Builder clearAgentInfo()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
clearCustomerSatisfactionRating()
public Conversation.QualityMetadata.Builder clearCustomerSatisfactionRating()
An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
clearField(Descriptors.FieldDescriptor field)
public Conversation.QualityMetadata.Builder clearField(Descriptors.FieldDescriptor field)
Parameter | |
---|---|
Name | Description |
field |
FieldDescriptor |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
clearMenuPath()
public Conversation.QualityMetadata.Builder clearMenuPath()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
clearOneof(Descriptors.OneofDescriptor oneof)
public Conversation.QualityMetadata.Builder clearOneof(Descriptors.OneofDescriptor oneof)
Parameter | |
---|---|
Name | Description |
oneof |
OneofDescriptor |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
clearWaitDuration()
public Conversation.QualityMetadata.Builder clearWaitDuration()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
clone()
public Conversation.QualityMetadata.Builder clone()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
getAgentInfo(int index)
public Conversation.QualityMetadata.AgentInfo getAgentInfo(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
index |
int |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.AgentInfo |
getAgentInfoBuilder(int index)
public Conversation.QualityMetadata.AgentInfo.Builder getAgentInfoBuilder(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
index |
int |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.AgentInfo.Builder |
getAgentInfoBuilderList()
public List<Conversation.QualityMetadata.AgentInfo.Builder> getAgentInfoBuilderList()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
List<Builder> |
getAgentInfoCount()
public int getAgentInfoCount()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
int |
getAgentInfoList()
public List<Conversation.QualityMetadata.AgentInfo> getAgentInfoList()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
List<AgentInfo> |
getAgentInfoOrBuilder(int index)
public Conversation.QualityMetadata.AgentInfoOrBuilder getAgentInfoOrBuilder(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
index |
int |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.AgentInfoOrBuilder |
getAgentInfoOrBuilderList()
public List<? extends Conversation.QualityMetadata.AgentInfoOrBuilder> getAgentInfoOrBuilderList()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfoOrBuilder> |
getCustomerSatisfactionRating()
public int getCustomerSatisfactionRating()
An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
Returns | |
---|---|
Type | Description |
int |
The customerSatisfactionRating. |
getDefaultInstanceForType()
public Conversation.QualityMetadata getDefaultInstanceForType()
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata |
getDescriptorForType()
public Descriptors.Descriptor getDescriptorForType()
Returns | |
---|---|
Type | Description |
Descriptor |
getMenuPath()
public String getMenuPath()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns | |
---|---|
Type | Description |
String |
The menuPath. |
getMenuPathBytes()
public ByteString getMenuPathBytes()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns | |
---|---|
Type | Description |
ByteString |
The bytes for menuPath. |
getWaitDuration()
public Duration getWaitDuration()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
Duration |
The waitDuration. |
getWaitDurationBuilder()
public Duration.Builder getWaitDurationBuilder()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
Builder |
getWaitDurationOrBuilder()
public DurationOrBuilder getWaitDurationOrBuilder()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
DurationOrBuilder |
hasWaitDuration()
public boolean hasWaitDuration()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
boolean |
Whether the waitDuration field is set. |
internalGetFieldAccessorTable()
protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()
Returns | |
---|---|
Type | Description |
FieldAccessorTable |
isInitialized()
public final boolean isInitialized()
Returns | |
---|---|
Type | Description |
boolean |
mergeFrom(Conversation.QualityMetadata other)
public Conversation.QualityMetadata.Builder mergeFrom(Conversation.QualityMetadata other)
Parameter | |
---|---|
Name | Description |
other |
Conversation.QualityMetadata |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
public Conversation.QualityMetadata.Builder mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
Parameters | |
---|---|
Name | Description |
input |
CodedInputStream |
extensionRegistry |
ExtensionRegistryLite |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
Exceptions | |
---|---|
Type | Description |
IOException |
mergeFrom(Message other)
public Conversation.QualityMetadata.Builder mergeFrom(Message other)
Parameter | |
---|---|
Name | Description |
other |
Message |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
mergeUnknownFields(UnknownFieldSet unknownFields)
public final Conversation.QualityMetadata.Builder mergeUnknownFields(UnknownFieldSet unknownFields)
Parameter | |
---|---|
Name | Description |
unknownFields |
UnknownFieldSet |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
mergeWaitDuration(Duration value)
public Conversation.QualityMetadata.Builder mergeWaitDuration(Duration value)
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Parameter | |
---|---|
Name | Description |
value |
Duration |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
removeAgentInfo(int index)
public Conversation.QualityMetadata.Builder removeAgentInfo(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
index |
int |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
setAgentInfo(int index, Conversation.QualityMetadata.AgentInfo value)
public Conversation.QualityMetadata.Builder setAgentInfo(int index, Conversation.QualityMetadata.AgentInfo value)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameters | |
---|---|
Name | Description |
index |
int |
value |
Conversation.QualityMetadata.AgentInfo |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
setAgentInfo(int index, Conversation.QualityMetadata.AgentInfo.Builder builderForValue)
public Conversation.QualityMetadata.Builder setAgentInfo(int index, Conversation.QualityMetadata.AgentInfo.Builder builderForValue)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameters | |
---|---|
Name | Description |
index |
int |
builderForValue |
Conversation.QualityMetadata.AgentInfo.Builder |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
setCustomerSatisfactionRating(int value)
public Conversation.QualityMetadata.Builder setCustomerSatisfactionRating(int value)
An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
Parameter | |
---|---|
Name | Description |
value |
int The customerSatisfactionRating to set. |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
setField(Descriptors.FieldDescriptor field, Object value)
public Conversation.QualityMetadata.Builder setField(Descriptors.FieldDescriptor field, Object value)
Parameters | |
---|---|
Name | Description |
field |
FieldDescriptor |
value |
Object |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
setMenuPath(String value)
public Conversation.QualityMetadata.Builder setMenuPath(String value)
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Parameter | |
---|---|
Name | Description |
value |
String The menuPath to set. |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
setMenuPathBytes(ByteString value)
public Conversation.QualityMetadata.Builder setMenuPathBytes(ByteString value)
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Parameter | |
---|---|
Name | Description |
value |
ByteString The bytes for menuPath to set. |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)
public Conversation.QualityMetadata.Builder setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)
Parameters | |
---|---|
Name | Description |
field |
FieldDescriptor |
index |
int |
value |
Object |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
setUnknownFields(UnknownFieldSet unknownFields)
public final Conversation.QualityMetadata.Builder setUnknownFields(UnknownFieldSet unknownFields)
Parameter | |
---|---|
Name | Description |
unknownFields |
UnknownFieldSet |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
setWaitDuration(Duration value)
public Conversation.QualityMetadata.Builder setWaitDuration(Duration value)
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Parameter | |
---|---|
Name | Description |
value |
Duration |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |
setWaitDuration(Duration.Builder builderForValue)
public Conversation.QualityMetadata.Builder setWaitDuration(Duration.Builder builderForValue)
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Parameter | |
---|---|
Name | Description |
builderForValue |
Builder |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.Builder |